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Essence Palace Hotel

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Traveler (413)
Room & Suite (227)
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Overview
  • Excellent91%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible0%
Travelers talk about
“old quarter”(357 reviews)
“halong bay”(128 reviews)
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Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Essence Palace Hotel
Offers & Announcements: Summer Huge Discounts!
Offers from Essence Palace Hotel
Offers & Announcements: Summer Huge Discounts!
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,083)
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922 results
Traveler rating
856
59
6
1
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LanguageEnglish
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856
59
6
1
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All reviewsgia ngu restaurantold quarterhalong bayterrace suitesister hotelconnecting roomssmall balconyhotel restauranthoan kiem lakethe hustle and bustleamazing staffmini barstreet foodthe hotel staffexcellent hotelstar servicerose petals
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1 - 5 of 922 reviews
Reviewed 1 week ago via mobile

Hotel is in good location in the old quarter and the bed was comfortable. Breakfast was fine. Service was good. Room was a little small but you get what you pay for. Overall a good hotel and great value for money.

5  Thank Melbguy3805
Hotel's Favorite
Reviewed 12 November 2017

Essence Palace: My home in Vietnam Every time I walk through the glass door at the Essence Palace I feel like I’m coming home. It is the tranquil balance to the exciting chaos of the old quarter in Hanoi. Seeing the smiling staff feels like...More

3  Thank Sebastian G
Management response:Responded 13 March 2018

Dear Sebastian G, With the best wishes from Essence Palace Hotel to you both! Thank you so much for taking time to write about us so touching. We are so delighted to hear that you found us as your second home away from home in...More

Reviewed 1 week ago via mobile

We cann ot recommend this hotel enough. The rooms were spacious and very clean. Each of the rooms had a laptop in order to plan your next trip. The service was excellent. The breakfast was by fat the best we had in all aof our...More

2  Thank sally255060
Reviewed 2 weeks ago via mobile

I have stayed at Essence Palace Hanoi every year for five years. The location is perfect. More important is the fantastic service provided by every staff member. They are ready to assist you with whatever you may need while visiting Hanoi. The breakfasts are delicious...More

5  Thank Dee K
Management response:Responded 1 week ago

Dear Dee K, We really much appreciate your compliments for us on TripAdvisor Community! We are so grateful to your endless support to Essence Palace Hotel. It is fantastic that you loved whatever the hotel offers from our location, foods and service by staff members....More

Reviewed 2 weeks ago

If you're looking for a place to stay during your time in Hanoi, stop looking and just book. Upon walking in I was a little skeptical, but it quickly became clear why this place has outstanding reviews. We were greeted with delicious mango juice and...More

3  Thank Khudajah K
Management response:Responded 1 week ago

Dear Khudajah K, We really appreciate your true sharing about our hotel on TripAdvisor Community! It is so glad that you did enjoy all of excellent recommendation during your time in Hanoi which made you feel no stress & concern about planning the trip around....More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$39 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$39 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (413)
Room & Suite (227)
Dining (56)
Pool & Beach (3)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
sarahlH6671ZY
5 October 2017|
AnswerShow all 5 answers
Response from Essence H | Property representative |
Hi, Thank you for your question. We have the Deluxe Balcony, Junior Suite Balcony, Suite Terrace room. Please visit our official website for more information or email us and that we can give you good... More
0
Votes
WorkingClass9
31 July 2017|
AnswerShow all 7 answers
Response from Essence H | Property representative |
Hi, We do not have swimming pool at this property where is being located in the middle of Hanoi Old Quarter. Regards,
1
Vote
my3girlsFlorida
12 May 2017|
AnswerShow all 2 answers
Response from Essence H | Property representative |
Hi my3girlsFlorida, Thank you for your question. Our both hotel Essence Palace and Essence Hanoi Hotel & Spa are located in the middle of the Hanoi Old Quarter where is about 05 mins to walk to the Hoan Kiem Lake. Please... More
0
Votes
Room Tips
"I recommend spending a little more for Junior Suite - very spacious, luxurious bath and small balcony."
Read review
"We stayed in the junior suite with balcony - plenty of space for two people."
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"rooms with balcony offer a view to the street"
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"I had a room without window in 7th floor. I liked it. Quiet and big."
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