We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Emerald Waters Hotel Trendy

Save
Traveler (204)
Room & Suite (69)
Dining (21)
Overview
  • Excellent96%
  • Very good3%
  • Average1%
  • Poor0%
  • Terrible0%
Travelers talk about
“halong bay”(53 reviews)
“lo su street”(6 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (383)
Filter reviews
317 results
Traveler rating
304
11
2
0
0
Traveler type
Time of year
LanguageEnglish
More languages
304
11
2
0
0
Show reviews that mention
All reviewshalong baylo su streetprovide ear plugsold quartercity view roomsister hotelamazing staffhoan kiem lakerecommend this hotelexcellent locationhotel servicefruit platterstayed in this hotel for nightsphobigger roomwestern foodbed was comfortable
FilterEnglish
Updating list...
1 - 5 of 317 reviews
Reviewed today via mobile

I stayed at Hanoi emerald waters for the first time as my usual light hotel was under renovation.i was delighted with the cleanliness of the hotel and my room. Breakfast was ok. The best part is the staff is very caring professional and friendly. Feel...More

Thank kmango80
Reviewed today via mobile

I originally booked this hotel via booking.com and the sales manager kelvin contacted me to follow up. Through Kelvin, I was able to book train tickets to sapa, a halong bay cruise and the hotel stay at even cheaper rates. The hotel staff even followed...More

2  Thank Leowzzzzy
Reviewed 4 days ago via mobile

It has everything you need for a city like Hanoi where you want to spend every second in the street. The staff is very helpful and kind, the hotel itself is modest and clean. Next time if I come during the summer I will definitely...More

Thank Laura L
Reviewed 6 days ago via mobile

Immediately when you walk even towards the door it gets opened for you. The way they receive you is just perfect: so kind and helpful, trying to give you a pleasant stay. Rooms are great and clean. We couldn’t make breakfast in time the next...More

Thank Rens M
Reviewed 6 days ago via mobile

We were so happy to choose this hotel during our 6days 5nights trip to Hanoi/Halong Bay and sapa. We enjoy our stay in this hotel (deluxe room and junior suite) in Hanoi and enjoy the tour service to Halong Bay and sapa arrange by the...More

Thank Chengsu P
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$38 - US$73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$38 - US$73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (204)
Room & Suite (69)
Dining (21)
Family and Play Areas (2)
Questions & Answers
Ask a question
Jennifer M
16 March 2018|
Answer
Response from GM H | Property representative |
Dear Jennifer M, Thank you so much for sending us your airport transfer request. Yes, we offer the airport transfer for an extra cost but It is always cheaper than taxi meters fee. Please kindly provide us via email with... More
0
Votes
yadav_manish
7 December 2017|
Answer
Response from GM H | Property representative |
Dear Yadav_man, Thank you for your kind attention to us. This deluxe double room type comes with an internal window only, without view as our boutique hotel is located in the Old Quarter. In order to serve you much better... More
1
Vote
sarahlH6671ZY
5 October 2017|
AnswerShow all 11 answers
Response from GM H | Property representative |
Dear Sir/Madam, Thank you for your kind attention to our property. We are so sorry that we do not have balcony in every room. As your request, You should book a suite balcony whenever you have a detailed travel plan or... More
0
Votes
Room Tips
"Street facing rooms have good city view."
Read review
"Include breakfast in your rate and also include airport transfer"
Read review
"Suppose most rooms are at quiet conditions."
Read review
"Pick an 'inside' room without a city view if you want it to be quiet."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing