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Lotte Hotel Hanoi

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Traveler (979)
Room & Suite (345)
Dining (105)
Overview
  • Excellent86%
  • Very good11%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
29 Aug30 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,208)
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794 results
Traveler rating
700
79
6
8
1
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Time of year
LanguageEnglish
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700
79
6
8
1
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All reviewstallest buildingthe club loungeclub floor managerindoor poolred riverdat nguyenrooftop barold quartercorner roomstunning hotelduty managercab ridemodern facilitiesthe ground floorjunior suitebusiness tripluxury hotel
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1 - 5 of 794 reviews
Reviewed yesterday via mobile

Met execellent receptionists including Ms. Minh Linh and the therapist Dinh, felt great and relaxed when using high-quality facilities here at Evian Spa Lotte HN. Look forward to visiting here on another occasion soon.

Thank Nam V
Reviewed yesterday via mobile

Having healing time at Evian SPA in LOTTEHOTEL Hanoi! Thank u for kind receptionist MINH LINH and therapist VIET DINH;) I loved wonderful massage here! If u visit Hanoi, plz visit here as well and have some relax.

Thank 현선 강
Reviewed yesterday via mobile

Best manager that i had ever met. Really thanks to Minh Linh and Hoa yiet. My wife and I could experience the best spa in the world. Clean room condition and reasonable price compared to the spa in te.

Thank Sungmoo S
Reviewed yesterday via mobile

Luxury and cozy place in Lotte center Hanoi. receptionist Ms. thao was nice and kind. I enjoyed 60min body massage by Ms. trang linh. I expirienced many massage palors in vietnam. Evianspa is one of the most prepared and well trained ace.

Thank narinkv
Reviewed yesterday via mobile

Made a reservation with Linh Minh and therapist Hoa Mai It was great. Totally worth. Kind with great service and strong massage. The facility was clean and well interiored. Even smell nice too. I suggest this spa when you visit Hanoi

Thank 동준 김
View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Adult pool
Details
Price range
US$111 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Hanoi
#15 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$111 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Hanoi
#15 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Photos
Traveler (979)
Room & Suite (345)
Dining (105)
Pool & Beach (47)
Amenities (44)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Rio852
9 March 2018|
Answer
Response from Management_Lotte | Property representative |
Dear Rio852, As an Expedia VIP Guest, you will receive the following benefits: - 10% discount on F&B service except for Tim Ho Wan, Room Service and alcoholic beverages. - 20% discount on Evian SPA HANOI Expedia VIP Guest... More
0
Votes
Google Translation
ckmom
11 December 2017|
Answer
Response from Management_Lotte | Property representative |
Dear ckmom, Our Concierge team can be reached at: concierge_hanoi at lotte. net In case you have any questions or comments, please let me know. With best regards, Lucy Bui Public Relations Manager Lotte Hotel Hanoi
0
Votes
Google Translation
ckmom
26 October 2017|
AnswerShow all 2 answers
Response from Management_Lotte | Property representative |
Dear ckmom, Since I'm not sure which day you plan to visit, on the date of your stay either the room with the King bed or the one with Twin bed may not be available - therefore the website only allows you to book the same... More
0
Votes
Google Translation
Room Tips
"Select the end suites with breathtaking views on 2 sides!"
Read review
"Choose a "club level" room. The room views and extra services received with this option are worth..."
Read review
"Ask for above 50th floor, the view of Hanoi is fantastic"
Read review
"Club floor ideal"
Read review
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