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La Palm Hotel

No 45 Hàng Bồ Street Hàng Gai, Hoàn Kiếm, Hanoi 10000 Vietnam
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Traveler (104)
Room & Suite (65)
Dining (9)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#37 of 381 small hotels in Hanoi
Location
Cleanliness
Service
Value
Welcome to Spring Flower Hotel - this brand new hotel features 30 luxurious rooms and suites. Modern facilities, perfect services, friendly and professional staff will certainly bring you the most convenience and comfort during your stay here. It is a short walking from the town centre to the Dong Xuan Market, Hanoi Old Quarter night market, Hoan Kiem Lake, restaurants, bars and many other beautiful Hanoi spots.Besides the elegant and luxurious decor, all rooms are 3-star standard equipped such as central air conditioning system, 32 inch LCD TV with satellite channels, high speed wireless and internet access, mini bar, safety box, standardized bedroom and bathroom interior to satisfy the demand of the customers from all over the world.Located along Hang Bo old street, Spring Flower Hotel is surely among the best options you could have for your Hanoi Old Quarter accommodation.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Car hire
Spa
24-hour security
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Massage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
English, Vietnamese
364Reviews10Q+A56Room tips
Traveler rating
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Feng wei L wrote a review Apr 14
2 contributions
The photo shown online must have been taken years ago; it needs to be updated to reflect the current state of the hotel rooms. The curtain is stained, the bathtub is dirty, and there is dust on the walls. Worst of all, I got bitten after staying just one night. We arrived in Hanoi very early in the morning at 6 am, so we asked the night shift staff to store our luggage. Unfortunately, the staff member on duty had a very poor attitude and was unwilling to assist us. Overall, the structure and cleanliness of the hotel are BAD. We got a corner room with a small window facing a back alley with no sunlight, and the corridors are dimly lit. The room was totally different from the pictures and felt like a haunted hotel room. I would not recommend staying here.
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: Do not stay this hotel. STAY AWAY!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Janine v wrote a review Apr 3
2 contributions1 helpful vote
The worse customer service and the two rooms that we saw were dirty. They simply put lipstick on a pig. We actually had to leave to find a different hotel even late at night. We needed a clean and a good night’s rest. That wasn’t going to happen for us there. Stay away from this hotel.
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Date of stay: November 2023
Value
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Location
Cleanliness
Service
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maps30603064542 wrote a review Jan 2024
2 contributions
I stayed at La Palm for 3 nights with a break in the middle, so 2 stays, so to say. No hesitation in recommending with the little “caveats” below. So, don’t have expectations. It works perfectly for R&R after day’s travels. It is clean, staff are very friendly & helpful. The hotel is 1-5 minutes walk from all the restaurants and happening areas. In my 2 separate stays of 3 nights, this is my review. Here’s the breakdown, The GOOD • Room & Toilet are clean. • Linen etc are spotless • Staff & Reception are friendly and helpful. • The property is in the Old Quarter as in the middle of everything. 1-5 mins walk to all the action. • The breakfast is good. • A bank and an ATM are next door. The NOT SO GOOD • Some areas in the rooms and passages are/is aged. So, it can look not so spritely. The public areas are very nice. • The toilet has stains. Feels iffy, but that is aged silicon sealant. It IS clean. • I had paid for a “Room with a window”. On my 1st day, I was given room (201) which had a “window” to the passage/hallway & not to the outside. On the next stay, I was given room (208) with window to a very small courtyard, about 60cm * 150cm in size, and the courtyard floor had ample cigarettes ends etc. There’s no proper daylight as such, and can feel like a box. The room/s to the street and rear might be different, and I did not see them. So, don’t have expectations. It works perfectly for R&R after day’s travels. Having experienced 4 properties in this budget range in Vietnam, this hotel is not "Luxury" as claimed but more a 2-3 star city hotel. Again, just a comment so that you don't have expectations.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: The lack of window - just get to your room for R&R. That'll do. Enjoy the vibrant street life...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Janine v wrote a review Nov 2023
2 contributions1 helpful vote
The guy at the front desk was not friendly which was extremely surprising considering all the service we received thus far from other hotel stays and experiences in Hanoi. He even gave her a room that was still occupied! Yes, you read that right. I opened the door and there was a luggage open on the floor with some clothes scattered around the room. I closed the door immediately and told the bell boy that the room was still occupied. My husband couldn’t believe it so he knocked on the door and a man opened the door! The bell boy ran back downstairs and came back up with a key to another room. That same unfriendly front desk guy didn’t even apologize. He said we could stay in that room for the night but tomorrow he would move us to a smaller room. This “bigger” room was already tiny. The restroom was not clean. The bathtub was perched an unfinished bottom. Most importantly, we were horrified and worried for our safety. What if he did the same thing to us and some other people came to our room and was able to open the door in the middle of the night?! We had to scramble like mad since it was around 11:00 PM at night to find another room for the night. That was our worse hotel experience in Hanoi. Never would I recommend this hotel. Stay far far away. There are too many other great options on Hanoi old quarter for you to even worry yourself with this one.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rebecca L wrote a review Sep 2023
2 contributions
Good location in the Quarter, close to eateries and small shops. Helpful and friendly staff. Minh was professional and overall helpful. Breakfast was decent. Value for money. Clean. Services eg Massage, spa etc on site.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ramon A wrote a review Apr 2023
Metro Manila, Philippines7 contributions
I stayed for 3 nights last March 2023. Very near most of the places around the Old Quarter. I was also able to walk back and forth to the Westlake area. Good breakfast with fruits. The room was clean and comfortable. Reception staff were very nice and helpful. I will stay here again.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gordon C wrote a review Feb 2023
6 contributions2 helpful votes
The hotel is very reasonably priced, it is a 3 star hotel so I’m not expecting total luxury. The rooms are nice, the beds very comfortable and the service is excellent. I would have marked it as 5 from 5 but I did have one issue. On arrival I couldn’t find a safety deposit box in my room. The hotel advertises that all rooms have one, mine didn’t. Having a safe was part of the reason for booking La Palm so I was disappointed in this. I spoke with Lily on reception next morning and she advised she would get one to my room that day. A safe arrived but when I tried it, it wasn’t working so I had to have that one replaced. I have to say Lily was very professional, kind, courteous and helpful. The hotel is lucky to have her as the face of their business. Breakfast was as you’d expect at this price point, it was fine and no complaints. They have a spa which I used and the therapists were very professional and at the top of their game, they have fabulous therapists which I recommend using. All in all a comfortable stay for 2 nights, other than the safe issue I can’t fault it.
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Frequentjaunts wrote a review Jan 2023
Terang, Australia164 contributions78 helpful votes
The location of this hotel is great, close to everything in the old quarter. For the price we paid (less than 40usd) the room was very nice. The two things that could be improved are the detailed cleaning in the room (marks from spills on the skirting boards and a deep clean behind the door and also shower screen) and also find somewhere else to store the spare mattresses/beds rather than on the landing of each floor. The staff were very friendly. The breakfast was sufficient, although no juice only tea or coffee which is not so good if you don't drink those. They make eggs to order and noodle soup. Also have cereal, toast, some other hot options. Our room had only a very small window that only opened to a light well, but given the noise of the old quarter this was a good thing as room was mostly quiet. Walls are quite thin so could hear people in next room and also the water running down the pipes in the walls.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kapil wrote a review Oct 2022
1 contribution1 helpful vote
Hotel is neat and clean front desk staff understand English. But do not book Cab via Hotel help desk. They have given 5 lakh dong budget for airport drop . But in middle of road driver started drama and demanded extra 3 lakh dong .
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GURMEET SINGH wrote a review Sep 2022
delhi103 contributions59 helpful votes
From looking outside we found this hotel ordinary but when we were allotted rooms ,we were satisfied,we were very tired and had a good sleep there ,at reception lily was helpful, though variety was less in breakfast, this hotel is situated at old quarter and is nearby hoan kiem lake,so location is wonderful
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
₱1,716 - ₱3,318 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Spring Flower Hotel Hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LA PALM HOTEL - UPDATED 2024 Reviews & Price Comparison (Hanoi, Vietnam) - Tripadvisor

Frequently Asked Questions about La Palm Hotel
What are some of the property amenities at La Palm Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at La Palm Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Palm Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at La Palm Hotel?
Yes, paid public parking nearby is available to guests.
Are any cleaning services offered at La Palm Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at La Palm Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Does La Palm Hotel have any great views?
Yes, guests often enjoy the city view available here.