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Golden Cyclo Hotel

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Traveler (102)
Room & Suite (158)
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Overview
  • Excellent73%
  • Very good19%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“old quarter”(117 reviews)
“premium room”(10 reviews)
“halong bay”(45 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Golden Cyclo Hotel
Offers & Announcements: BOOK DIRECT OFFER
Offers from Golden Cyclo Hotel
Offers & Announcements: BOOK DIRECT OFFER
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (661)
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554 results
Traveler rating
415
91
33
10
5
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LanguageEnglish
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415
91
33
10
5
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All reviewsold quarterpremium roomhalong baycity viewquiet at nightbeautiful hotelvietnamese foodbuffet breakfasthoan kiem lakecentral locationvisiting hanoinoodlesstreetreceptionistprintertaxibathtub
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1 - 5 of 554 reviews
Reviewed 2 days ago

Firstly the staff are excellent. Victor and Thu were always ready to assist and were very friendly. We had the VIP room with balcony which was good to sit out side, but there are some opportunities for improvement. We were picked up late on the...More

Thank lifesatapestry
Hotel's Favorite
Reviewed 9 April 2018 via mobile

My family and I recently stayed at the Golden Cyclo hotel in Hanoi. It was such a beautiful hotel and the staff was very friendly. Both the nighttime and daytime staff were so welcoming and always answered our questions. They were so friendly and patient...More

Thank Linda L
Reviewed 4 weeks ago via mobile

Spent a couple of nights here and thought the rooms were well appointed. The reception staff are very friendly. Just watch out for mosquitos in the bathroom. You get a PC and a wide screen tv in the rooms as well as lots of international...More

Thank Fin_tastic_Flyer
Reviewed 18 April 2018 via mobile

Want to give more stars. Great rooms and service. After we have checked out they continued being very helpful. After we came back from a two day cruise. Organized our luggage and transfers to the airport. Given fresh fruit and coffee while we waited.

1  Thank BradG64
Reviewed 16 April 2018

So bad, i will never come here again . The rooms are horrible They even let a pregnant woman work , unbelievable........The woman then cleaned up the room and complained about her work . I think this is the last time I came hereMore

Thank Ngân T
Response from GoldenCyclo, Front Office Manager at Golden Cyclo HotelResponded 20 April 2018

Dear Ngan, Thanks for choosing our hotel for your stay and thanks for let us know your personal feeling about our staff - the pregnant. We are sad when receiving your review here, we would like to reply you that it is not correct aspect,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Laundry Service
Multilingual Staff
Airport Transportation
Breakfast included
Dry Cleaning
Business Center with Internet Access
Concierge
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
US$54 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#80 Luxury Hotel in Hanoi
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$54 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#80 Luxury Hotel in Hanoi
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (102)
Room & Suite (158)
Dining (22)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Jo W
9 September 2017|
AnswerShow all 4 answers
Response from GoldenCyclo | Property representative |
Dear Madam, Thanks for contacting us we would like to reply you that 1/ There are many good restaurants in Hanoi but Ngon Restaurant is our first recommendation for local foods. 2/ it is safe in Hanoi 3/ it is only 15... More
0
Votes
chucklingstarfish
26 January 2017|
AnswerShow all 6 answers
Response from Maz092 | Reviewed this property |
The hotel is located along small narrow streets therefore traffic can be heard from early morning until late in the night. If you weigh up the ideal location of the hotel against the traffic noise I would pick the hotel... More
0
Votes
JDDC67
28 November 2016|
Answer
Response from GoldenCyclo | Property representative |
Dear Sir/Madam, Thank you for your attention to our hotel. My name is Huyen from Customer Care Department. We would like to provide private transportation service. The price of pick-up service is 25 USD/4-seat car... More
1
Vote
Room Tips
"Not overlooking the school which starts (noisily) at 7am. I stayed in room 605 which was totally quiet."
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"Do not be located near the front of the hotel with a window"
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"Upgrade room to get high up away from the noisy road"
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"On the 7th floor (702), more expensive, but there is a view on the cit from the balcony."
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