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JW Marriott Hotel Hanoi

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Traveler (1805)
Room & Suite (536)
Dining (162)
Ratings and reviews
#35 of 625 Hotels in Hanoi
Travelers' Choice2018 Winner
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“crystal jade”(37 reviews)
“indoor pool”(32 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
5 Star Hotel
Welcome to iconic luxury in full bloom. From the expressive architecture outside to the authentic signature JW Marriott services inside, we welcome you to experience the new definition of contemporary luxury, located in the new central business district, adjacent to the National...
Offers from JW Marriott Hotel Hanoi
Special Offer: Weekend special promotion
Hotel packages
Hotel deals
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Location and contact
No. 8, Do Duc Duc Road | Me Tri Ward, South Tu Liem District, Hanoi 10000, Vietnam
Hotel website
11.5 km to Noibai Airport
68 restaurants are within a 2 km radius
4.0 km from Vietnam Museum of Ethnology
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,128)
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1,587 results
Traveler rating
1,399
143
22
11
12
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LanguageEnglish
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1,399
143
22
11
12
Show reviews that mention
All reviewsthe executive loungecrystal jadeindoor poolfitness centergold memberfree shuttlebusiness tripbeautiful hotelthe hotel offersold quarterlake viewupgraded to a suitetop floorevery staff membertaxi ridespecial thanksthe entire staff
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1 - 5 of 1,587 reviews
Reviewed yesterday

when we at the CI counter, everything was so smooth, the staff was so helpful and kind. we got a great room with a nice view. this is actually an unforgettable experience for us. thank to all the staff. will be back very soon.

Thank treekie2016
Reviewed yesterday via mobile

I was given a smoking room against my request - again communication break down between my corporate travel and the property. The staff of JWMarriott went on the extra mile by, removing the tobacco smell and refresh up my room and even apologise for the...More

Thank Alex N
Reviewed 2 days ago via mobile

Fitness Center... Thank you Ly, Michael helped me and my family have a great holiday here.Sauna and Jacuzzi amazing , four seasons swimming pool is perfect 👌I call it the second home 😊 I met friendly staff here Maybe I will call them by you...More

1  Thank Amelindasmith
Response from JWMarriottHotelHanoi, Manager at JW Marriott Hotel HanoiResponded yesterday

Dear Amelindasmith, Thank you so much for having shared the great review. I am so glad you enjoyed your stay with us and especially the warm and friendly engagement from our Fitness Center team made your stay a very memorable one. Looking forward to welcoming...More

Reviewed 3 days ago via mobile

I’ve been here since they first opened like 3 years ago. After such a long period of time, the quality of services is still top notch: Cleanliness, professional staffs, quick and convenient services, etc. I’m also writing this review for Michael at the fitness center....More

Thank Phúc N
Response from JWMarriottHotelHanoi, Manager at JW Marriott Hotel HanoiResponded yesterday

Dear Phúc N, Thank you so much for your loyalty and we appreciate your great compliments for Michael at our Fitness Center and the services. Wishing you a great weekend ahead Best regards, Tu Dang Director of Rooms

Reviewed 3 days ago

We stayed in the hotel for 5 nights on a business trip. The rooms are very spacious, the beds comfortable, the bathroom huge and well-appointed. We had breakfast there every morning and the menu, although pretty decent, doesn't really change much, so we got a...More

Thank raweli
Response from JWMarriottHotelHanoi, Manager at JW Marriott Hotel HanoiResponded yesterday

Dear raweli, Thank you for your review of your recent stay at JW Marriott Hanoi I am happy you found our rooms and services were up to your expectations I have shared with our Chef about your breakfast review and I hope you had booked...More

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Laundry Service
Business Center with Internet Access
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$124 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Hanoi
#15 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$124 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Hanoi
#15 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (1805)
Room & Suite (536)
Dining (162)
Pool & Beach (109)
Business Center & Event Rooms (101)
Amenities (23)
Family and Play Areas (1)
Questions & Answers
Ask a question
Christian L
7 June 2018|
Answer
Response from iverge | Reviewed this property |
This has to do with local laws that allow a maximum number of guests per room.
0
Votes
saminazima378
6 June 2018|
AnswerShow all 4 answers
Response from Albert N | Reviewed this property |
Not to my understanding Mostly cater to Korea taste as there is a big community of Korea staying there long term because of Samsung. This is a Business Hotel For leisure, not recommended
1
Vote
Chris M
1 February 2018|
AnswerShow all 3 answers
Response from dreidel33 | Reviewed this property |
Also, depending on your comfort level, the uber app has a “moto” option for motorcycles that will cut the traffic time in thirds. It was actually a pretty cool experience.
1
Vote
Room Tips
"corner rooms are the best."
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"Room 551 was amazing!"
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"Pay a little more for executive lounge access"
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"Cannot imagine there are any bad rooms."
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