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Serene Boutique Hotel & Spa

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Traveler (141)
Room & Suite (41)
Dining (12)
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Overview
  • Excellent97%
  • Very good2%
  • Average1%
  • Poor0%
  • Terrible0%
Travelers talk about
“ms jenny”(4 reviews)
“old quarter”(80 reviews)
“halong bay”(29 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Serene Boutique Hotel & Spa
Special Offer: Package Deal
Offers from Serene Boutique Hotel & Spa
Special Offer: Package Deal
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Reviews (430)
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Show reviews that mention
All reviewsms jennyold quarterhalong baybat sugreat hotelwonderful stayphocity mapwalking distancethe hotel staffamazing staffdays nightsrecommend this hotelfoot massagebreakfast staffamazing customer servicewill stay there again
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1 - 5 of 310 reviews
Reviewed yesterday via mobile

We were treated like royalty here. Right from check in (with cold juice and cold towel) the special treatment began. The room was great with good bathroom/shower facilities. The AC worked perfectly to cool the room quickly. The included breakfast was amazing!!!! There were so...More

Thank Tango-7
Reviewed 3 days ago

This hotel is in a great location in the old quarter of Hanoi. It is clean and well kept, the staff are extremely friendly and helpful. I would definitely book again when I go back to Hanoi Special thanks to Danny and all the staff

Thank Sandy A
Reviewed 4 days ago via mobile

My husband and I really can't recommend this Hotel enough. From the moment we booked our reservation, the personal touches began with an email thanking us and offering to pick us up at the airport as well as helping to answer any questions about our...More

1  Thank Deirdre J
Reviewed 1 week ago

This is top notch service!! Danny, Jenny and Zoe were beyond amazing. They make you feel like family. We stayed at another hotel as well while in Hanoi, and, while it was good, Serene completely blew them out of the water with service. The hotel...More

Thank krysten_gibson
Reviewed 1 week ago

From the booking to the check out, the experience with the Serene Boutique Hotel was very good, professional and in some case beyond my expectations. I deeply thank all the staff for their kindness and effectiveness. Located in the old part of the city, you...More

Thank Thierry B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$51 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Hanoi
#7 Spa Hotel in Hanoi
#64 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$51 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Hanoi
#7 Spa Hotel in Hanoi
#64 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveler (141)
Room & Suite (41)
Dining (12)
Questions & Answers
Ask a question
Amy L
14 April 2018|
AnswerShow all 3 answers
Response from capertine | Reviewed this property |
The restaurant is on the top 8 floor. The lowest floor is 1 floor. There are stairs from 1-8 and a lift from 1-7 floor
1
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Google Translation
Georgia S
4 February 2018|
AnswerShow all 3 answers
Response from Deborah H | Reviewed this property |
Yes it has.
1
Vote
klmDallas
26 December 2017|
AnswerShow all 4 answers
Response from patrickjvella | Reviewed this property |
I found the hotel to be very quiet considering its location,i stayed on the 4th floor and the noise was basically non existent,this is a really wonderful hotel,and you will be so happy if you stay here.
1
Vote
Room Tips
"we had small room,didn't really need anything else,spent most of time out.But there are also bigger rooms..."
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"7 floor is with a good view of city!"
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"Suite rooms on 7th floor has great views"
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"Couldn't click on ratings for some reason but they are all five."
Read review
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