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Serene Boutique Hotel & Spa

343 reviews
#10 of 607 Hotels in Hanoi
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Traveler (114)
Room & Suite (33)
Dining (12)
Overview
  • Excellent97%
  • Very good2%
  • Average1%
  • Poor0%
  • Terrible0%
Travelers talk about
“ms jenny”(3 reviews)
“old quarter”(68 reviews)
“great hotel”(21 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Serene Boutique Hotel & Spa
Special Offer: Package Deal
Contact Info
Name/address in local language
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)Write a Review
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All reviewsms jennyold quartergreat hotelbat suhalong baycity mapwonderful stayphoamazing staffwithin walking distancethe hotel staffdays nightsrecommend this hotelbreakfast staffgood sizeamazing customer servicewill stay there again
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1 - 5 of 253 reviews
Reviewed yesterday via mobile

Stayed in serene hotel for one night, welcomed by Daniel/Danny who was very helpful, gave us map and city info. Room was nice and clean. Make sure to get a window. Breakfast also lovely, not huge choice but reliable. Very close to old town and...More

Thank Jane E
Reviewed 4 days ago

we only stayed here 1 night, but we were pleased with the service we received. it was our honeymoon and the staff beautifully decorated our room and even gave us a complimentary bottle of wine and a cake. They even prepared us a take away...More

Thank 11mon11
Reviewed 4 days ago via mobile

Just spent two nights here, separated by a few days. The first room ended in 3 (that tells you the room has no window to the outside world but does have an air-well). This room was fine and good value. I should say that I...More

1  Thank Laughcafe
Reviewed 5 days ago

Spent four days and five nights at the Serene Boutique Hotel & Spa with my wife and son. The hotel is quiet, comfortable, modern and conveniently located, and the service is truly amazing. Having never been to Vietnam I peppered the hotel staff with numerous...More

Thank Tobiah J
Reviewed 5 days ago via mobile

This was the last of 6 hotels (and 2 boats) we had stayed in during our 20 day tour of Vietnam & Cambodia, so I couldn’t help but compare it to my other experiences. For me it’s a pretty solid 4 star experience. The staff...More

1  Thank Jan G
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$50 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Hanoi
#6 Spa Hotel in Hanoi
#65 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$50 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Hanoi
#6 Spa Hotel in Hanoi
#65 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (114)
Room & Suite (33)
Dining (12)
Questions & Answers
Ask a question
Georgia S
February 4, 2018|
AnswerShow all 2 answers
Response from jason416 | Reviewed this property |
Yes it does, we used it every day. However, there are steps you must walk up to the hotel lobby. You also have to walk up a flight of stairs from the 5th floor to the restaurant.
0
Votes
klmDallas
December 26, 2017|
AnswerShow all 4 answers
Response from patrickjvella | Reviewed this property |
I found the hotel to be very quiet considering its location,i stayed on the 4th floor and the noise was basically non existent,this is a really wonderful hotel,and you will be so happy if you stay here.
1
Vote
Gidons51
August 29, 2017|
AnswerShow all 5 answers
Response from Cuong100370 | Property representative |
Dear our valued customers, We would like to inform you that our SHINING Spa has already officially opened! We have services for your face ,body and foot at all kinds of massage. We hope to wellcome all of you to come and... More
0
Votes
Google Translation
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123
Room Tips
"We had the double room with balcony which was perfect for relaxing after a long day of waking. Room amenities..."
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"All rooms seemed very good"
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"Ask for a quiet room."
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"higher level floor seemed a little bit quieter, but at night the streets were not very busy."
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