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Pullman Hanoi

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Traveler (429)
Room & Suite (190)
Storyboard
Overview
  • Excellent44%
  • Very good37%
  • Average14%
  • Poor4%
  • Terrible1%
Travelers talk about
“free mini bar”(9 reviews)
“business trip”(25 reviews)
“old quarter”(51 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Pullman Hanoi
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Pullman Hanoi
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (766)
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564 results
Traveler rating
231
197
90
32
14
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LanguageEnglish
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231
197
90
32
14
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All reviewsfree mini barbusiness tripold quarterexecutive loungenice hotelswimming poolthe check in processdeluxe roomrestaurant staffbreakfast buffetcomfortable staystayed nightstaxigymminibarconciergemai
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1 - 5 of 564 reviews
Reviewed 1 week ago via mobile

Have frequented this hotel on several occasions during visits in Hanoi. As you enter the hotel, the cool fragrance of the reception area envelopes you😀 The Mint Bar on the ground floor is truly excellent for business meetings and social gatherings alike. A wonderful pianist...More

1  Thank AppleAdam
Response from Simon P R, General Manager at Pullman HanoiResponded 1 week ago

Dear AppleAdam We are happy to read, that you enjoyed your recent visit with us. I also noted your compliments, addressing Chien and will not miss to share it too. If your travel plans will bring you back to Hanoi, please do not hesitate to...More

Hotel's Favorite
Reviewed 3 June 2018 via mobile

Stayed there for 3 nights , had a comfortable stay with very helpful staffs . The location is good although we didn’t have the time to walk around , we took Uber but it wasn’t so far from the main area .More

Thank Ngawang C
Response from Simon P R, General Manager at Pullman HanoiResponded 4 June 2018

Dear Ngawang C Thank you very much for your visit and the time you have taken to write this nice review. If your travel plans will bring you back to Hanoi, please do not hesitate to contact me directly and I will be happy in...More

Reviewed 1 week ago

Fantastic hotel, all areas very clean and welcoming. Despite being near a very busy road we had no noise in our room. Room was large and well equipped, lovely bathroom. Breakfast area had great views and a great selection of foods. the pool top bar...More

Thank castigergirl
Response from Simon P R, General Manager at Pullman HanoiResponded 1 week ago

Dear castigergirl Thank you very much for your recent visit and the time you have taken to write this nice review here on TripAdvisor. We are happy to read, that you enjoyed your stay and hope to welcoming you back in a not too distant...More

Reviewed 4 weeks ago via mobile

A great hotel, very professional. Beautiful rooms. Ok there were two minuses. Location, location, location not an optimal location for visiting the city. No easy public transport. Maybe better later. Then, expect long long time when ordering food. For us, it’s took so long time...More

Thank slowtraveler987
Response from Simon P R, General Manager at Pullman HanoiResponded 4 weeks ago

Dear slowtraveler987 Thank you for your visit and the time you have taken to write this review. Please accept my apologies for the delay of your ordered food. Have discussed this with the team too. It is correct, that we are not at the Hoan...More

Reviewed 4 weeks ago via mobile

The hotel has a grand feel as soon as you drive in the driveway. It is exactly what you would expect from a Pullman hotel, luxurious, and modern, with a hint of tradition. Most of the staff are helpful, friendly and professional. There were two...More

Thank Kevin W
Response from Simon P R, General Manager at Pullman HanoiResponded 4 weeks ago

Daer Kevin W Thank you very much for your recent visit and the time you have taken to write such a detailed review. We were happy to read, that you mainly enjoyed your stay, but have also very well taken note of your different experiences...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Business Center with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$92 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in Hanoi
#48 Quiet Hotel in Hanoi
#205 Mid-range Hotel in Hanoi
#29 Luxury Hotel in Hanoi
#317 Quaint Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$92 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in Hanoi
#48 Quiet Hotel in Hanoi
#205 Mid-range Hotel in Hanoi
#29 Luxury Hotel in Hanoi
#317 Quaint Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (429)
Room & Suite (190)
Dining (71)
Pool & Beach (18)
Business Center & Event Rooms (14)
Family and Play Areas (1)
Questions & Answers
Ask a question
Dqminh89
26 May 2018|
AnswerShow all 3 answers
Response from Simon P R | Property representative |
Dear Dqminh89, we also have the PressReader. Let me know, once you have your travel dates and I will try to see if I can get your preferred newspapers. (my email you can find in replies to guest reviews) Have a great... More
0
Votes
norb49
14 November 2017|
AnswerShow all 3 answers
Response from HolidayCNY | Reviewed this property |
Sort mate. Guess my reply is a bit late. The answer is yes.
0
Votes
Glenn K
21 April 2017|
AnswerShow all 8 answers
Response from dtswk | Reviewed this property |
As you exit the departure area and still in the airport. Turn left, there is a number of exchange places. I got a private car from them including my return. Was around $25 each way, but very nice car and driver. Ok a... More
1
Vote
Room Tips
"personally, i like the Deluxe room but not the bed"
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"Carpet floor."
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"Classic style"
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"Non-smoking floor , away from lift lobby & facing pool"
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