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The Sunway Hotel Hanoi is the first all Club Room concept French Boutique Hotel in Hanoi, with easy access to the capital's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the...
Stayed here for 2 nights during my business trip to Hanoi. Second time I stayed here, learnt that the hotel has been renovated but I did not see any big changes, nothing has really changed except the Lounge. Rooms remains the same with just a...More
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel HanoiResponded 2 days ago
We would like to thank you for letting us know your feedback regarding your recent at our property.
We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. All your kind comments are certainly...More
I've stayed at Sunway in Hanoi three times on business, and I'm never let down. The staff are attentive and helpful, the rooms are well-equipped, clean, and comfortable, and the location is perfect for those wanting to stay in the centre of town, but outside...More
4 Thank gracemcle
Response from SunwayHotelHanoi, Persional Assistant to General Manager at Sunway Hotel HanoiResponded 20 September 2017
Thank you very much indeed for taking the time to review your stay with us at Sunway Hotel Hanoi.
We always endeavour our best to make sure our guests have the best experience while staying with us and it is a great reward...More
The first thing to say about my experience here is that the staff are extremely friendly and will do their best to provide excellent service.
I notice that an effort has been made to properly train the teams in client service, and that is impressive....More
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel HanoiResponded 5 days ago
I would like to thank you for staying with us at the Sunway Hotel Hanoi as well as for sharing your experience with the TripAdvisor community.We very much appreciate your constructive feedback. As it is always our aim to ensure that we meet,...More
I used to stay at this hotel a lot when travelling to Hanoi for the business, but then was some issue of pricing between us thus I decided to walk away to look for an alternative and has never got back to Sunway until today....More
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel HanoiResponded 6 days ago
It was a pleasure to have you stay with us at Sunway Hotel Hanoi. We appreciate your time in giving us your comments and feedback.
Please be assured that given our commitment to quality and service, the points brought up haves our personal...More
Located in a small, quiet street in the heart of Hanoi. This is a good hotel with friendly staff. But the facility are limited. Should provide better facilities like bar, restaurants for hotel guests.More
Thank Son P
Response from SunwayHotelHanoi, Personal Assistant to General Manager. at Sunway Hotel HanoiResponded 1 week ago
Dear Son P,
Thank you very much for your valued time providing us feedback on your recent stay with Sunway Hotel Hanoi.
We pleased to learn that you enjoyed your stay with us.
Mentioning about the facilities, we hope that next time you will try...More
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI : it is very important to choose your meals wisely as the hygiene of how the food is stored and the water is a very poor standard. Rule of thumb was if the drink was not in a sealed bottle or can then don't drink it and with the food if no Cooked, roasted, fried etc don't eat it. Be careful of anything that has been washed with the water. Have fun