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Splendid Star Suite Hotel

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Traveler (206)
Room & Suite (68)
Traveler (206)
Room & Suite (68)
Dining (5)
Overview
No 28 Au Trieu Street Hoan Kiem dist, Hanoi 844 Vietnam See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
3.5 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (781)
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556 results
Traveler rating
395
111
29
8
13
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LanguageEnglish
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395
111
29
8
13
Show reviews that mention
All reviews honeymoon suite church bells halong bay no elevator old quarter st joseph's cathedral family room balcony overlooking lower floor perfect location hoan kiem lake welcome drink sister hotel friendly hotel amazing staff special thanks vietnam
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1 - 5 of 556 reviews
Reviewed 1 week ago

1. Had arrangement in place for pick up from the airport. Waited for approx. 45 minutes and no one turned up. Staff from Tourist Inf. Office phoned the hotel and was advised that they had no booking for our stay. hired a taxi to the...More

1  Thank Vinod P
Reviewed 13 September 2018 via mobile

- Air condition not work properly (Sleep with fan on family room type) - Blanket is not blanket. Just quilt cover sheet. - Bedspread burns of cigarettes - The room is dusty and old - The balcony lock with Curved steel so not the same...More

Thank Niyada R
Reviewed 24 August 2018 via mobile

My family and I recently stayed here for 3 nights in total. The room is a good size, WiFi good (I have 2 teenagers) and the air-conditioning worked well. The breakfast is pretty good but the service can be a little slow at peak times....More

Thank Robkarina
Reviewed 19 August 2018

The location is great. The staff is vert helpfull espeacilly Hanna from reception she was so kind and helpfull thanks to her. But there are 2 handicaps for this hotel. first they have 6 floors and no elevator so if you have a room high...More

Thank Mustafa S
Reviewed 6 August 2018 via mobile

Staffs Service is good, many food shops around you. Room conditioning is good! There is noise from street (car, people talking, bell ringing from church). If you don’t mind it is a good hotel for staying.

Thank Zoezoe S
View more reviews
About
Description
This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of More famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
10
Price range
US$29 - US$58 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
10
Price range
US$29 - US$58 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Photos
Traveler (206)
Room & Suite (68)
Dining (5)
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Questions & Answers
Ask a question
Jurong
23 April 2017|
Answer
Response from Lan P |
Dear Sir, Thank you so much for your feedback. We are so glad to hearing like that. So, can you please kindly help us adjust your review in Tripadvisor? Because your review is very important for us, it is also a motivation... More
0
Votes
fordkate
2 November 2016|
AnswerShow all 3 answers
Response from JasmineJonesWasHere | Reviewed this property |
They do not have a gym and as others mentioned, running would be difficult due to traffic and the amount of people around - you would just be stopping constantly and there isn't really a quiet time where the streets are... More
1
Vote
Lyvia C
13 September 2016|
AnswerShow all 6 answers
Response from Su H | Reviewed this property |
Lisa, the hotel manager from Splendid Star Suite is quite friendly and helpful. The hotel staff can arrange the cruise tour for you if you ask. The price may a little bit higher than other tours around that area but not... More
0
Votes
Room Tips
"ask lover floor and away from the church."
mustafas633
19 Aug 2018
Read review
"High floors but all have the same views"
663madameb
24 Jan 2018
Read review
"The Room we stayed is not big but really cozy and good."
kyoungtaek_kim
11 May 2017
Read review
"Top floor isbest - but elevator not always working"
christianh931
25 Apr 2017
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