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B&B Hanoi Hotel

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Traveler (123)
Room & Suite (62)
Dining (13)
Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“halong bay”(104 reviews)
“old quarter”(108 reviews)
“sales manager”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Concierge
3 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (702)
Filter reviews
542 results
Traveler rating
425
93
17
4
3
Traveler type
Time of year
LanguageEnglish
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425
93
17
4
3
Show reviews that mention
All reviewshalong bayold quartersales manageramazing staffhoan kiem lakehelpful staffstea and coffeeday tourfresh fruitairport pickdefinitely stay here againvietnam tripexceptional servicenight trainstayed here for nightsfree breakfastrooms are clean
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1 - 5 of 542 reviews
Reviewed 1 week ago via mobile

Recently, my family (brother, mother, father and 82 year old grandmother) traveled to hanoi and we know the importance of selecting a great place for the first night in a new city, and this far exceeded any of our expectations. Mrs. Su and all of...More

Thank Monica C
Reviewed 3 weeks ago via mobile

Charming staff always ready to make you smile. Clean room, Wonderful breakfast with lots of fruits. They are so flexible and adjustable to customers requirements. The review will be incomplete if I do not mention Anna (receptionist).She will help you in all possible ways.More

Thank sujish n
Response from Su T, Người quản lý at B&B Hanoi HotelResponded 2 weeks ago

Dear Sujish, " Charming staffs always ready to make you smile. " We are so happy to get your comment here. Thanks so much again for staying and enjoy your holiday with us. We will keep improve our quality of service to serve you better...More

Reviewed 4 weeks ago via mobile

The staff was really friendly and could help us out with anything we needed! We got a cool welcomedrink upon arrival and their English was also very good. We had our tours already planned in advanced however they had a wide variety that I can...More

Thank Esther H
Response from Su T, Người quản lý at B&B Hanoi HotelResponded 2 weeks ago

Dear Esther, How are you now? How about travelling with us here? We hope that you are all fine there , and please come back here with us any time when you have chance. Thanks so much Esther for so lovely comment, this encourage our...More

Reviewed 4 weeks ago via mobile

The hotel is centrally located, the room was nice with a huge soft bed and aircon and the staff is very helpful - Tuan from the reception helped us a lot with our future travel plans and he gave us valuable tips about our future...More

Thank FrederikHansen
Reviewed 10 June 2018

I checked into B & B Hanoi Hotel on 28th May and checked out on 10th June. I stayed in room 501 on the 5th floor. The breakfast was fabulous. The staff service for my long stay was exemplary. I wish to thank Ms. Su...More

Thank Mark U
Response from Su T, Người quản lý at B&B Hanoi HotelResponded 11 June 2018

Dear Mark, Thanks a lot Mark for staying and enjoying your stay with us here. Thank you so much for your review, so other customers will know more about us . We are so happy now. During your stay , all of our staffs just...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$22 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$22 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (123)
Room & Suite (62)
Dining (13)
Pool & Beach (5)
Business Center & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
ladysport59
15 November 2017|
AnswerShow all 7 answers
Response from Su T | Property representative |
Dear lady Sport, We arrange the pick up with 15 usd for pirvate car. if you take this service . please let us know your flight number and the time arrive, so we can pick you up there. Thanks so much and so sorry for late... More
0
Votes
Google Translation
Salim K
10 February 2016|
AnswerShow all 3 answers
Response from Rorkor | Reviewed this property |
The staff spoke good English and were very courteous and helpful. If you contact them they'd be able to arrange something for you, they did that for our return to the airport. I don't remember cost but it wasn't much plus... More
0
Votes
Room Tips
"5th floor room with street view is good."
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"If you have any questions or concerns ask for Max, so helpful!"
Read review
"Back of the house"
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"book in advance. Our room is on the 6th floor and very quiet and big for a standard room"
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