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Oakwood Residence Hanoi

17, Lane 35, Dang Thai Mai Street Quang An, Tay Ho, Hanoi 100000 Vietnam
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Traveler (349)
Room & Suite (65)
Dining (33)
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About

#50 of 890 hotels in Hanoi
Location
Cleanliness
Service
Value
Travelers' Choice
Oakwood Residence Hanoi is located in an upscale residential area that is in the heart of the bustling West Lake (Tay Ho) District. Offering 262 elegantly furnished serviced apartments complemented with full-service facilities including a modern fusion restaurant, a residents’ lounge, a fitness centre and an all-season swimming pool, Oakwood Hanoi Residence is an oasis of grace and serenity.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Kids stay free
Paid private parking on-site
Parking garage
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Concierge
Currency exchange
Newspaper
Sun terrace
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
City View
Charming
Languages Spoken
English, Japanese, Vietnamese
322Reviews2Q+A38Room tips
Traveler rating
  • 307
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  • 2
Time of year
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명준 진 wrote a review Apr 14
1 contribution
Cleanest room, Cool air condition(it was very strong point. Because we were weak at hot weather. The room was really cool.) Best room service. Especially the workers are so kind and nice. Even swimming pool & training center and sauna facilities were so nice. I strongly recommend here.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip: 20mins from old quarter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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아메리카노 아 wrote a review Apr 12
1 contribution
It was too noisy around the old quarter, so I booked this hotel for all 3 nights and 5 days, and it was a good choice. I was able to relax my body tired from traveling in a quiet and comfortable accommodation. Breakfast and fitness were used in the hotel. Breakfast was good, and fitness was normal, but I was able to use it comfortably because there were few users. I was recommended a good restaurant near the 3rd day at the reception, and the "ha" staff told me so kindly. (04.12.2024. 8 p.m. to the next morning shift staff) She gave a good memory to me and my friend with her kindness and good smile. In addition, around 2 p.m. on 04.10.2024. Thank you for your hospitality with such a bright smile and greetings. Of course, in addition to the previous two staff, all staff were kind. I was touched by the service and if I come again, I will come back here.
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael S, General Manager at Oakwood Residence Hanoi
Responded 2 days ago
Dear Valued Guest, We are delighted to know that our associates have left great impressions during your pleasant stay at Oakwood Residence Hanoi. Your utmost comfort and satisfaction is at the heart of everything we do, and we will continue to strive our best to deliver exceptional services as well as unforgettable memories for your future visit. We are eagerly waiting to welcome you back soon. Warmest regards, Michael Schumacher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yukari K wrote a review Apr 9
1 contribution
Thank you always for great stay ! All the staff are wonderful and I respect Richard, the chef's leader, for always trying new things with a nice smile and meticulous care. And then, an indoor pool overlooking the lake, a well-maintained backyard I really like the calm interior.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael S, General Manager at Oakwood Residence Hanoi
Responded 2 days ago
Dear Valued Guest, It's entirely our pleasure to have you here at Oakwood Residence Hanoi. Your valuable patronage and unwavering support bring out the best in us, and we could not have done it without you. Thank you so much for inspiring us in everything we do, and we sincerely hope to have you around for a very long time. Warmest regards, Michael Schumacher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NGP1127 wrote a review Apr 8
Philippines20 contributions8 helpful votes
If we were to highlight the best part of our stay in Oakwood, it would be the indoor pool view. It’s an olympic-size swimming pool and the view was spectacular! We checked out several Hanoi hotels and we are so happy that we chose Oakwood among many others. We would like to thank Andree and Ly of Front Desk for being so kind, polite, and accommodating! ❤️ The room amenities like fridge, microwave, and laundry were very useful.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael S, General Manager at Oakwood Residence Hanoi
Responded 2 days ago
Dear Valued Guest, On behalf of the team, we would like to extend our sincerest gratitude for your valuable patronage and very kind feedback. Your utmost satisfaction motivates us to constantly improve our services in order to serve you even better in the future. It would be our greatest pleasure to be able to welcome you back soon with more unforgettable memories and exceptional experiences. Warmest regards, Michael Schumacher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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郁涵 陳 wrote a review Apr 5
1 contribution
The service staff is proactive and has a considerate and professional attitude. The restaurant is highly recommended! think about it later There are many comfortable and high-end restaurants nearby Very convenient to enjoy this quiet and lovely community 服務人員都很主動幫忙 態度親切專業 飯店 超級推薦! 以後也會考慮再來住 附近有很多舒服高級的餐廳 很方便享受這個寧靜又可愛的社區 😍😍😍😍
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael S, General Manager at Oakwood Residence Hanoi
Responded 1 week ago
Dear Valued Guest, Your satisfaction is our greatest achievement, and we cannot tell how grateful we are for your valuable patronage. Thank you so much for staying with us, and taking your time to share your experiences at Oakwood Residence Hanoi. It would be our greatest pleasure to welcome you back soon with enhanced services and facilities. Warmest regards, Michael Schumacher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tash wrote a review Mar 2024
Pune, India2 contributions
We had the most lovely experience during our stay. The staff is extremely polite, helpful and well spoken. Chloe was super efficient, with a pleasant cheerful attitude. She ensured that the check of our entire group was seamless and quick. The food is great, rooms are neat and clean. Thank you so much for a lovely experience
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael S, General Manager at Oakwood Residence Hanoi
Responded Mar 10, 2024
Dear Valued Guest, Your words of kindness and encouragement have truly brighten our day. On behalf of Oakwood Residence Hanoi, I would like to extend my sincerest appreciation for your valuable patronage and warm feedback. We will continue to strive our best to deliver beyond expectations for your future visits, and we hope to see you back soon. Warmest regards, Michael Schumacher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PA007 wrote a review Mar 2024
3 contributions11 helpful votes
Over all stay was good. Staff is friendly specially harry,nam,ogle during my stay They are extremely helpful and tried to assist me in best possible way Location of the hotel is in mid of Hanoi where you can reach to train street and night market
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Just you will be having some issues with Indian cuisine here but you will get veg cuisine as well...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael S, General Manager at Oakwood Residence Hanoi
Responded Mar 10, 2024
Dear Valued Guest, Thank you so much for choosing Oakwood Residence Hanoi for your recent stay. We are all delighted to know that you were satisfied with our facilities and customer services. This achievement has reaffirmed our commitment to hospitality excellence and exceptional experiences for all our guests. Please grace us the opportunity to welcome you back soon with more unforgettable memories. Warmest regards, Michael Schumacher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tripta s wrote a review Feb 2024
1 contribution
Nice experience A has little pond for walks Safe neighbourhood Good service good view from the room and the gym interesting sculptures liked the modern decor Comfortable stay with kitchenette washing machine A very pleasant experience !!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael S, General Manager at Oakwood Residence Hanoi
Responded Feb 25, 2024
Dear Valued Guest, Thank you for choosing Oakwood Residence Hanoi for your recently stay, and taking your time to share with us your valuable feedback. Your recognition is our greatest achievement, and we would appreciate it if you can share with us how we can improve to better meet your expectations in the future. Warmest regards, Michael Schumacher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NYA wrote a review Jan 2024
18 contributions10 helpful votes
Apartment was comfortable, clean and a comfortable bed. Friendly & helpful staff. We booked Oakwood residence for our stay in Hanoi primarily for the pool for leisurely swims after a day of exploring. Unfortunately 50% of the pool time at the weekend and evening was used for children’s swimming lessons, children swim training etc. Oakwood only suits families with young children as there was plenty of very excited children throughout our stay.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Pool gets crowded. Can only access places by car/scooter which is on average 30 minutes to city...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Daniel Lee, General Manager at Oakwood Residence Hanoi
Responded Jan 28, 2024
Dear Valued Guest, Our sincerest appreciation for your valuable patronage and constructive feedback. We deeply regret to know that you were not able to fully unwind at our swimming pool due to the training sessions in afternoon shifts. Upon acknowledging your concern, we have taken appropriate measurements to ensure such inconvenience will not happen again in the future. We hope this unfortunate incident does not affect your interest towards our property. It would be our greatest honor to welcome you back with enhanced customer services and facilities. Warmest regards, Daniel Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nguyen D wrote a review Jan 2024
1 contribution
Fresh air, nice and quiet place, excellent staffs. I love Mr. Andree, he gave me a warmest welcome with his charm smile. Andree also very helpful for my whole stay in here. And Mr. Tommy shared me some quite useful suggestions around. Mrs. Chloe makes me feel comfortable whenever I need any help. Security team makes me feel safety and they also super friendly. Highly recommended!
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Date of stay: January 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Daniel Lee, General Manager at Oakwood Residence Hanoi
Responded Jan 28, 2024
Dear Valued Guest, We are delighted to know that you had a wonderful stay with Oakwood Residence Hanoi. Your encouraging words motivate us to strive our best to deliver exceptional services and unforgettable memories for our guests. It would be our greatest pleasure to have the chance to welcome you back soon. Warmest regards, Daniel Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱4,262 - ₱5,626 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
262
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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OAKWOOD RESIDENCE HANOI - UPDATED 2024 Hotel Reviews & Price Comparison (Vietnam) - Tripadvisor

Frequently Asked Questions about Oakwood Residence Hanoi
Which popular attractions are close to Oakwood Residence Hanoi?
Nearby attractions include Another Tattoo Studio (0.4 km), Savage (0.4 km), and GIANDON- Simple (0.4 km).
What are some of the property amenities at Oakwood Residence Hanoi?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Oakwood Residence Hanoi?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Oakwood Residence Hanoi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Oakwood Residence Hanoi?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Oakwood Residence Hanoi?
Conveniently located restaurants include Dalcheeni HANOI, El Gaucho Argentinian Steakhouse - Tay Ho, Hanoi, and Nan n Kabab Restaurant.
Are there opportunities to exercise at Oakwood Residence Hanoi?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Oakwood Residence Hanoi have airport transportation?
Yes, Oakwood Residence Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oakwood Residence Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Oakwood Residence Hanoi?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Oakwood Residence Hanoi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.