We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Imperial Hotel

Save
Share
Traveler (154)
Room & Suite (100)
Dining (17)
Overview
  • Excellent52%
  • Very good39%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
“hoan kiem lake”(55 reviews)
“great location”(94 reviews)
“old quarter”(138 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Concierge
4 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$44.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "17e08543d8d24177a3f62af583c3071d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1533529,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[51491122],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":44,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"17e08543d8d24177a3f62af583c3071d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":44,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":44,"highestMetaPriceDisplay":-1,"hotelName":"Hanoi Imperial Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjE3ZTA4NTQzZDhkMjQxNzdhM2Y2MmFmNTgzYzMwNzFkIiwiQUlLIjoiNzNhMWMwZmJmYTk1NGE4ZGE5MWM1MjEwNTEwNzY2MjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "08/26/2018", "checkOut": "08/27/2018", "lowestPrice": "US$44", "hasDates": true, "hacComplete": false, "contentIdMappings": {"51491122":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (729)
Filter reviews
583 results
Traveler rating
306
218
46
10
3
Traveler type
Time of year
LanguageEnglish
More languages
306
218
46
10
3
Show reviews that mention
All reviewshoan kiem lakegreat locationold quarterhalong bayside streetquiet streethotel is locatedtour deskbreakfast buffetphotop floorthe hotel staffwater puppetseach morningdeluxe roomstayed here for nightsfamily room
FilterEnglish
Updating list...
1 - 5 of 583 reviews
Reviewed 3 weeks ago

The hotel is located in the middle location of the crescent Hang Hanh alley. The staff all wear suits and well trained.The alley allows pedestrian only and did not allow cars direct access during Saturday nights; customers can ask for helping the baggage. Its deluxe...More

Thank Uijeongbu
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded 2 weeks ago

Dear Mr./Mrs. Uijeongbu, It has been a great pleasure to have you as our distinguished guests at Hanoi Imperial Hotel and we would like to thank you very much for choosing our service and sharing your experience about us with other people. We hope that...More

Reviewed 3 weeks ago via mobile

Keen for a bit of luxury, my partner and I stayed here at both the beginning and end of our trip, and luxury is certainly what we got! The rooms are spacious, clean and extremely comfortable, with a delicious breakfast included. The staff are so...More

Thank Ellicia A
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded 3 weeks ago

Dear Ms. Ellicia A, Thank you very much for spending time to share your feeling following your staying in Hanoi Imperial hotel with many sweet words. It is such a great pleasure for us to achieve your satisfaction and make you a rememberable time in...More

Reviewed 4 weeks ago via mobile

Helpful staff clean rooms centra location and chose us a great tour operator for Ha Long Bay and made all the arrangements you can walk to all central old quarter locations with ease the walk around the lake is highly recommended thanks to managementMore

Thank chris t
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 4 weeks ago

Dear Mr. Christoper, We do really appreciate you taking the time to review our property and giving us the perfect point. I will be sure to let our staff know how much of an impact they made on your experience. It was an honor for...More

Reviewed 25 June 2018

The staff were just so good, courteous and helpful. We loved this place and will sure stay here again if we get a chance to go back to Ha Noi. We went to visit them on our last day in Hanoi even though we did...More

Thank Gayathri_SG
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded 26 June 2018

Dear Sir./Madame, Thank you very much for choosing our hotel for your recent stay and taking your valuable time to share your experience with us through such an excellent review online on Trip Advisor. I am happy to read that you had a wonderful experience...More

Reviewed 21 June 2018 via mobile

This hotel is small but big in service. It is located near the lake, old quarters, night market area and other shopping areas. Easily accessible. Nice corner The Staff are a fantastic bunch, very polite and helpful. The rooms are of decent size. My only...More

Thank Mgr04
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 21 June 2018

Dear Sir, Thank you for taking your time to share your precious review of your recent stay in Hanoi Imperial Hotel with others here on TripAdvisor. It is our pleasure to have you as our beloved guest and hear that you did have an enjoyable...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$46 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in Hanoi
#43 Luxury Hotel in Hanoi
#58 Spa Hotel in Hanoi
#77 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$46 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in Hanoi
#43 Luxury Hotel in Hanoi
#58 Spa Hotel in Hanoi
#77 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (154)
Room & Suite (100)
Dining (17)
Pool & Beach (1)
Business Center & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
_frankandkaushalya
25 February 2017|
AnswerShow all 6 answers
Response from Martin W | Reviewed this property |
You should know from your booking that check-in time is 1pm - but it should be possible to check in earlier if a room is available.
1
Vote
Room Tips
"Go as high as you can for quiet. Avoid anything on the second floor."
Read review
"Good location"
Read review
"Go for the superior rooms"
Read review
"Ask for higher levels as rooms from level 3 down are built around with no views out."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing