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All reviewshoan kiem lakegreat locationold quarterhalong bayside streetquiet streethotel is locatedtour deskbreakfast buffetphotop floorthe hotel staffwater puppetseach morningdeluxe roomstayed here for nightsfamily room
The hotel is located in the middle location of the crescent Hang Hanh alley. The staff all wear suits and well trained.The alley allows pedestrian only and did not allow cars direct access during Saturday nights; customers can ask for helping the baggage. Its deluxe...More
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded 2 weeks ago
Dear Mr./Mrs. Uijeongbu,
It has been a great pleasure to have you as our distinguished guests at Hanoi Imperial Hotel and we would like to thank you very much for choosing our service and sharing your experience about us with other people.
We hope that...More
Keen for a bit of luxury, my partner and I stayed here at both the beginning and end of our trip, and luxury is certainly what we got!
The rooms are spacious, clean and extremely comfortable, with a delicious breakfast included.
The staff are so...More
Thank Ellicia A
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded 3 weeks ago
Dear Ms. Ellicia A,
Thank you very much for spending time to share your feeling following your staying in Hanoi Imperial hotel with many sweet words.
It is such a great pleasure for us to achieve your satisfaction and make you a rememberable time in...More
Helpful staff clean rooms centra location and chose us a great tour operator for Ha Long Bay and made all the arrangements you can walk to all central old quarter locations with ease the walk around the lake is highly recommended thanks to managementMore
Thank chris t
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 4 weeks ago
Dear Mr. Christoper,
We do really appreciate you taking the time to review our property and giving us the perfect point. I will be sure to let our staff know how much of an impact they made on your experience. It was an honor for...More
The staff were just so good, courteous and helpful. We loved this place and will sure stay here again if we get a chance to go back to Ha Noi. We went to visit them on our last day in Hanoi even though we did...More
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded 26 June 2018
Thank you very much for choosing our hotel for your recent stay and taking your valuable time to share your experience with us through such an excellent review online on Trip Advisor.
I am happy to read that you had a wonderful experience...More
This hotel is small but big in service. It is located near the lake, old quarters, night market area and other shopping areas. Easily accessible. Nice corner
The Staff are a fantastic bunch, very polite and helpful. The rooms are of decent size. My only...More
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 21 June 2018
Thank you for taking your time to share your precious review of your recent stay in Hanoi Imperial Hotel with others here on TripAdvisor. It is our pleasure to have you as our beloved guest and hear that you did have an enjoyable...More