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Hai Bay Hotel

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Traveler (460)
Dining (132)
Room & Suite (48)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#91 of 890 hotels in Hanoi
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travelers visiting Hanoi, Hai Bay Hotel is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Hai Bay Hotel makes it easy to enjoy the best of Hanoi.

Free wifi is offered to guests, and rooms at Hai Bay Hotel offer air conditioning, a refrigerator, and a minibar.

During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of Hai Bay Hotel are also welcome to enjoy free breakfast, located on site.

Nearby landmarks such as St. Joseph's Cathedral (0.1 mi) and Imperial Citadel of Thang Long (0.6 mi) make Hai Bay Hotel a great place to stay when visiting Hanoi.

When you’re feeling hungry, be sure to check out Kaiba, Makoto Restaurant, and Azuma Japanese Restaurant, which are some sushi restaurants that are popular with locals and out-of-towners alike.

During your visit, be sure to check out popular attractions like Ho Chi Minh Mausoleum (0.9 mi), Old Quarter (0.5 mi), and Hoa Lo Prison (0.4 mi), which are all within walking distance of the hotel.

Whether you’re traveling for business, pleasure or both, Hai Bay Hotel is sure to make your visit to Hanoi one worth remembering.

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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Shuttle bus service
Car hire
Taxi service
Concierge
Non-smoking hotel
Doorperson
Private check-in / check-out
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Vietnamese
801Reviews2Q+A25Room tips
Traveler rating
  • 754
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Time of year
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M T wrote a review Mar 2024
1 contribution
The service was good. It was good value for money. Every small problem that I raised was attended to immediately. For example, I wasn’t sure how to use the safe. The receptionist came to my room to show me how to use. Happy and Kai were very helpful.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susan Z wrote a review Mar 2024
2 contributions
Room and location nice. Great breakfast and the staff went above and beyond for us with a request we had made. They aim to please and it shows. Pros: great staff, breakfast, and location Cons: None for us. If you want to be in the thick of it,this is your place but some may find that the noise can be a bit much to sleep.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Avoid rush hour as the location is right in the thick of it all.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Airazalea wrote a review Jan 2024
22 contributions19 helpful votes
The location is superb. It’s walking distance to the main spots. check in - when we arrived, it was nice of them allowing us for early check in. However, when we went upstairs, the room was not ready yet and the cleaners were still cleaning the rooms; but they were polite and apologised for what happened and asked to wait for a few mins for final clean ups. Service - most of the staffs were polite and attentive. They looked worried when our driver that was supposed to show up at 8am; hasnt arrived yet. They even helped us to call the driver to check his whereabouts. The only reason i didnt give full 5 stars for staff is because this is the only hotel in vietnam (during our trip) that the staff didnt offer to assist on luggage. Room - clean and ok if you don’t plan to stay ling in the room
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Probably book the room with balcony for a better stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cameron H wrote a review Dec 2023
Laguna Beach, California6 contributions1 helpful vote
We stayed for 2 nights here. All of the staff are extremely nice and helpful. Mr. Long at the front desk was especially kind. Our door lock malfunctioned and the staff fixed it very quickly and were very apologetic. It was no big deal but the quick fix was appreciated. Complimentary breakfast was good and honestly the Beef Pho they had one morning was some of the best we had in Hanoi. Very clean and simple but perfect location and great for a just a few nights.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Adelene T wrote a review Dec 2023
1 contribution
Comfortable and furnished room with sufficient amenities. Strategically located with walking distance to Hoan Kiem Lake and lots of shops and good food nearby. Kai and Ivan were very hospitable and helpful during check in and check out process, and gave good recommendations on where to go and delicious food nearby.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Just R wrote a review Nov 2023
1 contribution
The place is amazing and easy to navigate. The food is fantastic, and you can also request breakfast items from the menu for free at no extra charge. The front desk, particularly my friend Happy, is extremely helpful and kind to our group. Happy truly lives up to her name. There are also plenty of amenities available. I highly recommend this place.
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carmen W wrote a review Nov 2023
2 contributions
Very central Location, extremely convenient to walk to shops, restaurants, laundromat, and markets. The front staff, Kai and Happy are very professional, as are all the staff, and most speak English and give wonderful service. The rooms are clean and comfortable. We traveled back and forth from other parts of Vietnam to Hai Bay Hotel, and have checked in 5 times on this trip. Each time it feels like we have returned home. The staff are attentive and welcoming.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ngoc Nga v wrote a review Nov 2023
1 contribution
A good hotel with friendly staff special Khai,clean rooms with amenities provided including toothbrush, shampoo, conditioner, body soap and hairdryer. Location is excellent as it is very near the walking street and lake for shopping at night in the old quarters. Highly recommend it.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cereeseblose wrote a review Nov 2023
Indiana, Pennsylvania1 contribution
Great and amazing experience Kai and the rest of the staff were excellent! They had good recommendations and were quick to help with everything. I chose this hotel because of the location, complementary breakfast and free wifi. The breakfast and wifi exceeded my expectations!!! My husband and I had a balcony room and it was huge and quiet. Maybe it’s because we’re from New York City but staying on the 5th floor we could barely hear the street traffic at night. It’s a short walk from the Hoan Kiem lake and a 20-30 min walk from just about every major attraction. The staff helped me book an amazing one day tour to Hai Bay. I will stay here again if I visit Hanoi again and will recommend it to others if they’re looking for recommendations.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nev A wrote a review Nov 2023
1 contribution
The Hotel was a wonderful place to start our holiday in Vietnam. The staff were very friendly, especially Cherry, who was very helpful at reception. The breakfast was very yummy, the staff there very attentive.I would recommend the Hai Bay Hotel to anyone visiting Hanoi. , very centrally positioned in the Old Quarter. .
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱2,216 - ₱3,410 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
34
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HAI BAY HOTEL - UPDATED 2024 Reviews & Price Comparison (Hanoi, Vietnam) - Tripadvisor

Frequently Asked Questions about Hai Bay Hotel
Which popular attractions are close to Hai Bay Hotel?
Nearby attractions include Lake of the Restored Sword (Hoan Kiem Lake) (0.4 km), An Handmade - H’Mong Hemp Fabric (0.07 km), and MasterTan (0.1 km).
What are some of the property amenities at Hai Bay Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hai Bay Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hai Bay Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hai Bay Hotel?
Conveniently located restaurants include L'essence De Cuisine, Ignite Sky Bar, and Ding Doong Restaurant.
Does Hai Bay Hotel have airport transportation?
Yes, Hai Bay Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hai Bay Hotel located near the city center?
Yes, it is 0.3 km away from the centre of Hanoi.
Are any cleaning services offered at Hai Bay Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hai Bay Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to Hai Bay Hotel?
Many travellers enjoy visiting Temple of Literature & National University (1.4 km), Hoa Lo Prison (0.7 km), and Ho Chi Minh Mausoleum (1.6 km).
Is Hai Bay Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.