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West Lake Home Hotel & Spa

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Traveler (32)
Room & Suite (45)
Dining (13)
Overview
  • Excellent63%
  • Very good22%
  • Average11%
  • Poor4%
  • Terrible0%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (61)
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36
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6
1
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LanguageEnglish
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36
12
6
1
0
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All reviewscleaning ladiesbed was very comfortablevery nice stayexecutive roomthe room was nicetop floorhalong bayold quarterrecommend this hotelbuffet breakfastfree wificonditionerbathtubairportamenitiesvietnamtaxi
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1 - 5 of 55 reviews
Reviewed 5 days ago via mobile

Arrived from airport 2 hours before check in time, room was ready without extra cost. Cold, free orange juice on arrival and greeted by smiley, welcoming, helpful staff after a stressful journey. Staff were fantastic at helping us to book tours and trips, e.g Sapa...More

Thank 320jgb
Reviewed 1 week ago via mobile

Arrived late at night and the room i was given to someone else... I was not happy... It says on booking .com that hotel has Spa and Sun Terrace, it does not have either.. Breakfast is not bad... Rooms are clean, WiFi is really good,...More

Thank Steve S
Reviewed 2 weeks ago via mobile

Free airport pick up, great service. Given an upgrade for our 1night stay to a lake view with a hugeeee bed! The staff couldnt have been more helpful, full of information to help us around the city and even recommended us places to try for...More

1  Thank kflorence2018
Reviewed 12 July 2018 via mobile

Stayed for two nights at Home Hotel in Tay Ho Hanoi. The hotel offers good value for money and the breakfast was overall satisfying (I.e eggs made to order / prepared western and local dishes). Wifi connection was stable and the reception staff were helpful...More

1  Thank ThailandTravel2016
Reviewed 9 May 2018

I had a full day running around Ha Noi, and was so glad to make it to my room around 4pm on Friday afternoon. When I booked the hotel I noted that the name was West Lake Home Hotel & Spa. Well, you can forget...More

Thank Sagitaur
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
Breakfast included
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Hot Tub
Bar/Lounge
Details
Price range
US$24 - US$41 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$24 - US$41 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (32)
Room & Suite (45)
Dining (13)
Business Center & Event Rooms (4)
Questions & Answers
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Room Tips
"Westlake view"
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"choose your rooms properly some rooms are very small and claustrophobic"
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"If staying longer than one night do not book a standard room due to size"
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"Ask for a room with a view of the lake"
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