Star ratings are intended to indicate the general level of features, amenities, and services to expect. They are provided to Tripadvisor by third-party partners.
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Rooftop pool
Restaurant
Room features
Air conditioning
Safe
Refrigerator
Bath / shower
Location
193/949 MOO 10 PATTAYA SOUTH SAI 3 TUMBON NONGPRUE AMPHOE BANGLAMUNG SOUTH, Pattaya 20150 Thailand
Name/address in local language
GLOW Pattaya
60 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Hotel is clean overall. Location is far from tourist areas, a good 40 minutes walk to walking street and the beach.
Room was okay, not the cleanest of rooms to first walk into. bathroom was a wet room, which when you had a shower flooded the full room due to the drains not being able to cope with the amount of water from the shower. The sink also took ages to drain away so we knew this problems was not because a drain was blocked.
Pool is on the top floor which is a stunning setting , but the water isn’t heated, so only a quick dip. No pool towels were available so had to go back down to reception to ask repeatedly for a dry towel,,the receptionist was trying to get me to use a used towel from the pool area already! Eventually fresh towels were brought up.
Breakfast is very poor. If you like curries and soup for breakfast, then you’ll enjoy the breakfast. There is toast available and a small selection of fruit and you can get an omelette made, other than that, you have curries, rice, noodles for breakfast which instantly repeated on me once I tried some.
Overall , wouldn’t return to this hotel.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip:40 minute walk to walking street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Asst Mgr GLOW Pattaya, General Manager at GLOW Pattaya
Responded Dec 25, 2022
Dear Mr. Jasono, Thank you for sharing your valuable feedback with us. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest's comment. I regret the room condition, Pool Towel provide, and breakfast was not to your satisfaction I have discussed your comments with the Team and Chef to see what alternatives we can offer to enhance the experience. I am glad that our Pool facilities and other services met your expectations. If I can be of any assistance to help plan your next visit, please do let me know. eam.pattaya@glowhotels.com Thank you again for taking the time to write to us and share your comments. My team joins me in sending you our best personal regards. Kind Regards, Netnapa P Executive Assistant Manager GLOW Pattaya
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This hotel is good but not great. That's why I gave it a 4 star review. They have a buffet breakfast. The kitchen staff is really friendly. And there is enough food to choose from. You can order freshly fried omelettes and other kind of fried eggs which are really nice.
The staff at the rooftop pool bar is superb.
They also gave us a late checkout for a small fee. Which we really appreciated
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Asst Mgr GLOW Pattaya, General Manager at GLOW Pattaya
Responded Jul 30, 2022
Dear Valuable Guest, Thank you very much for your kind review and I am pleased you enjoyed your stay at GLOW Pattaya Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Kind Regards, Netnapa Puprasert Executive Assistant Manager
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Hotel is nice and located in South Pattaya, away from hustle. Good comfortable beds with spacious rooms and neat washrooms. All rooms have basic amenities and available in twin or King size rooms. Pool and Gym are very nice. Reception team is really good but make sure to plan your trip accordingly to check-in check-out time as they are very particular.
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Date of stay: January 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Netnapa P, General Manager at GLOW Pattaya
Responded 2 weeks ago
Dear Valued Guest, Thank you very much for your positive feedback of your stay at our hotel, and I am delighted to know that our warm welcome, delicious food and attentive service left a great impression on you. It feels very special to receive such compliments from you. Our endeavour is to create fond memories for everyone and be known for friendly, intuitive and personalized service. Every bit of good news helps support our team. Thank you so much once again for your acknowledgment of our team and all the special touches that they provided to make your stay with us so memorable. ,Kind Regards, Netnapa P Hotel Manager
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The front staff are rude, and they outright lie to you. I had to call them from the room and ask for the wifi password and the girl deliberately gave me an answer that did not work on the wifi network. They have two buildings, one newly renovated, and one old and dilapidated. They advertise only the new renovated one in their pictures and online marketing. But when you show up, they bait and switch you over to the old building. I asked them why and they said because you paid a discounted rate. The old building has no security and no front reception. Anyone can walk in. The hallways are dark and the room floor was sticky. They towels were dirty, and the shower does not drain so you have to stop mid shower to wait for the shower drain otherwise you will flood the bathroom. This was a terrible hotel in Pattaya and I would give it negative stars if I could. Go there at your own risk.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Asst Mgr GLOW Pattaya, General Manager at GLOW Pattaya
Responded Jun 1, 2023
Dear Mr. Calvane, Thank you very much for your review of your recent stay at GLOW Pattaya. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest's comment. Our main priority is to offer the best service, food and beverage, and a comfortable atmosphere at a good value for each and every guest. I greatly appreciate your comments about staff behavior and room condition that did not meet your expectation. I regret you experienced any discomfort or inconvenience while staying with us. Please be assured that your comments were taken to heart and I have looked into the situation personally. Corrective actions have been taken to ensure we improve and provide the best service and environment possible. I ask that you please reach out to me directly at eam.pattaya@glowhotels.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel. Thank you again for taking the time to write to us and share your constructive comments.Kind Regards,Netnapa P Executive Assistant Manager
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These reviews are machine translated from their original language. Show machine translations?
Beautiful property in quiet location. Arab and Indian majority clientele. To my immense regret my experience at this hotel was absolutely negative. Our neighbors were quite uncivilized, constant noises and loud chatter at night. Food left in the hallway resulting in a spicy smell, room doors closed very noisily and at any time (even at night) Parties with multiple people in the same rooms, televisions left on loud at night. I keep talking loudly between multiple people (even night time) After my umpteenth protest at the reception of the hotel we were proposed to change rooms but we refused as we had to leave shortly (it would have been better to call and educate our customers rather than propose to change rooms) At the umpteenth sleepless night for night noises, with my partner we decide to change hotels. Totally negative experience. Hotel not recommended for European tourists.
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Automatically translated
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Hotel per turismo indiano e arabo.
Non adatto a europei
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed the stay till the time we where to check out. We where to check out at 12 and we got a call at 1159 reminding us of check out and I being from the same industry with almost 22 years in the same trade very much understand that they have to resell the room to the guest, so we told that we will be at reception by 1220 to my shock I was told I would have to pay 200 baat if i checkout at 1220. Though we were given our room after more than 1 hour, 15 minutes when when we where checking inn after being checked in time being 2 pm. This is utter unprofessional from the management and the team. In such case, you should be reimbursing us for the time you made us wait at lobby during the check inn.
Yes also as mentioned in another review, it's true that the breakfast is not great.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Asst Mgr GLOW Pattaya, General Manager at GLOW Pattaya
Responded Apr 16, 2023
Dear Prabir, I would like to personally apologize for the series of unfortunate incidents that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We do apologize that our team's lack of professional service In an attempt to correct and improve our hotel policies and service, I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service Kind Regards, Netnapa P Executive Assistant Manager
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This is a very nice hotel, strategically located in the city center, where everything important is within walking distance. It is suitable for both vacation and business trips. The rooms are very well equipped and the staff is helpful and pleasant. As soon as we needed something, they willingly took care of everything. In this connection, I would especially like to thank a young man named Bas, who helped us a lot. I also want to highlight the quality of the breakfast, which was one of the best we have experienced anywhere in hotels. Continental and Thai cuisine and every day some change. If we ever return to this city, we would choose this hotel again, which I can only recommend to all travelers.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Budete-li mít jakýkoliv problém, obraťte se s důvěrou na personál.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is good . Very neat clean & modern. Staff is professional and polite. Every this is good. Especially Ms BEE at the 8 floor.She was so polite and helpfull to us. Only this i would Request is they should have some Indian breakfast. We missed Indian Food. Hotel is centrally located lots of 7-11 utility stores near buy and just next to the hotel is a Indian Restaurant called Saffron. The best Indian food in Pattaya.
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Date of stay: August 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Netnapa P, General Manager at GLOW Pattaya
Responded Aug 23, 2024
Dear Mr. Shaktiudr, Thank you very much for your positive feedback of your stay at our hotel, and I am delighted to know that our warm welcome, delicious food and attentive service left a great impression Especially Ms. BEE service to you. It feels very special to receive such compliments from you. Our endeavor is to create fond memories for everyone and be known for friendly, intuitive and personalized service. Every bit of good news helps support our team. Thank you so much once again for your acknowledgment of our team and all the special touches that they provided to make your stay with us so memorable. Kind Regards, Netnapa P Executive Assistant Manager
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I had a worst experience with the hotel staff. Rented a bike from hotel staff reception with high price for less number of hours & Then they started demanding more money by calling me again n again when i was outside. & When i complained to the reception about this so they have not taken any action & laughing on me. Even i created video of all staffs. I will never recommend anyone to stay in this hotel. Rooms also not cleaning properly. Air conditioning Takes more time in getting cool. They just Need Money in form of Tip. Worst experience. I also have videos of staff which surely i will post on social media regarding how they treat with me
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Asst Mgr GLOW Pattaya, General Manager at GLOW Pattaya
Responded Jun 27, 2023
Dear Mr. Kunalbhavani, would like to personally apologize for the series of unfortunate incidents that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I have looked into each issue that you have noted. In an attempt to correct and improve our hotel policies and service, I would invite you to contact me personally at eam.pattaya@glowhotes.com to discuss this with you further. I hope you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back again.Kind Regards,Netnapa P Executive Assistant Manager
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Nice location, a bit away from the busy main streets of Pattaya but still near enough to walk. Rooms was nice, bed soft and pillows was alive.. WIFI is good, I upload YouTube videos and that is a no no for a hotel to be bad ut this one had good and did not experience any fallouts. Food was good, especially Thai food. Staff friendly and nice. Rooftop pool big and many seating places with a cool wolkswagen bar. Gym small but had enough good equipment to have a full body workout Both places very little people. Negative was the drinking glas in room, they where dirty. A small thing but also a small thing to fix 😊 Nothing I made a fuzz about, bit gave them a friendly tip about maybe improving. All in all a nice stay. Mostly Indian and chinese and some western living at the hotel. All friendly that I met and had now problem staying same place!
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Date of stay: February 2024Trip type: Traveled solo
Room Tip:Laundry expensive in hotel, 150m outside is do it urself laundry 80bath total machine and dryer....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Asst Mgr GLOW Pattaya, General Manager at GLOW Pattaya
Responded Feb 23, 2024
Dear Dear Mr. Christoffer, Thank you very much for your positive feedback on your stay at our hotel, and I am delighted to know that our warm welcome, delicious food, and attentive service left a great impression on you. It feels very special to receive such compliments from you. We endeavor to create fond memories for everyone and be known for our friendly, intuitive, and personalized service. Every bit of good news helps support our team. Once again for your acknowledgment of our team and all the special touches that they provided to make your stay with us so memorable, and thank you again for the nice YouTube reviews to share We look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Pattaya, Kind Regard,Netnapa P Executive Assistant Manager
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"Laundry expensive in hotel, 150m outside is do it urself laundry 80bath total machine and dryer. + bring detergent.
Deposit 1000bath not 500bath as booking.com say"
There are more places to choose from in the Pattaya area.
PRICE RANGE
₱1,508 - ₱2,435 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
208
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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