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I arrived quite late at night and knew that Mr.Paul , the Manager on Duty was waiting for me - very impressed. Before that, I was contacted by AMAZING tours Reservation to ensure that I had what I needed for the stay - thanks ;)....More
Just arrived. It's the first hotel that I've walked into that I felt so unwanted and so disrespected.
Just cause someone looks young doesn't give you the right to look over and move to people behind. If I hadn't paid in full I wouldn't waste...More
The hotel accommodated three guest by bringing in a makeshift bed (like a movable or foldable bunk). The room didn't have towels, gown, tea and coffee and cups for three guests. This made us very aggrieved and unhappy. The water system (shower control was broken),...More
I rate Eastin as an average 4 star hotel. Staff is polite.
Limited Indian food is available. Rooms are okay. They don't charge for extra water bottle.
Lot of Indian restaurant are near by.
Walking distance from Indira square. For MBK, taxi will take 150...More
1 Thank Ankurberi79
Response from EMB_General_Manager, General Manager at Eastin Hotel MakkasanResponded 2 days ago
Greetings from Eastin Hotel Makkasan Bangkok.
May I begin by thanking you for sharing your Eastin Makkasan experience and it was a genuine pleasure to learn you enjoyed your time with us.
We are wholly dedicated to the complete satisfaction of all our...More
The room wasn’t that clean and also upon arrival, the receptionist keep trying to push sales by asking if we want to upgrade the room and separate buffet breakfast bundle with additional cost. We were fine with upgrade the room since we are on a...More
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Response from EMB_General_Manager, General Manager at Eastin Hotel MakkasanResponded yesterday
Greetings from Eastin Hotel Makkasan Bangkok!
Thank you for sharing your concerns with us.
We are sorry that you felt irritated upon check in by our team member concerning upgrading the room and breakfast. We will address this with the concerned reception team...More