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Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

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250, Sukhumvit Road Khlong Toei, Khlong Toei, Bangkok 10110 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3295)
Room & Suite (451)
Dining (433)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 1,412 hotels in Bangkok
Location
Cleanliness
Service
Value
Travelers' Choice
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Babysitting
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kid-friendly buffet
Poolside bar
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Languages Spoken
English, Chinese, Japanese, Thai
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
539Restaurantswithin 0.5 km
85Attractionswithin 0.5 km
4,628Reviews113Q+A100Room tips
Traveler rating
  • 3,602
  • 807
  • 143
  • 43
  • 33
Time of year
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Popular mentions
EDS71 wrote a review Yesterday
Singapore, Singapore86 contributions79 helpful votes
I just spent the last thirty days at the Sheraton Grand, Sukhumvit, Bangkok. I will try, but my prose, will never fully succeed in describing what a fantastic experience that I had. The staff, whether managers or front line employees, should feel so proud of their efforts and their demeanour. Few hotels, if any, can beat them. They are masters at their craft. Their precise attention to detail is impressive. Their caring of customers is automatic, yet warm and empathetic. In this hotel, top managers will even collect plates and pour coffee whilst chatting to guests and asking what else they desire, with smile. All have the same goal: to provide a rewarding experience for guests. The Marriott chain should use this property as a case study from which others can learn. Let me add some examples. They take covid seriously, ensuring guests wear masks at breakfast, taking their temperature at the entrances, and wiping down machines at the gym after guests use. The hotel feels spotless. The adherence to hygiene is ingrained. The effort to protect staff is not lip service but concerted action without it feeling overbearing. Of course, I am not sure if any of the staff have noses or mouths! But, this is because they follow the protocols meticulously. The spa services are outstanding. The hotel offers a fabulous deal, with 12 massages for the price of 10, at an already reduced rate. I had four different therapists: Jane, Tuk, Gip, Lalil. All were well trained, gave maximum effort, and provided unique techniques for the same type of massage. Tuk and Gip provide more strength for aching muscles. Jane gives a more relaxing experience. Lallil does a bit of both. Whomever you choose, you are in for a treat. Years ago when I visited Thailand more often, I was very disappointed with the massage quality, relative to what I had in Indonesia or the Philippines, but these ladies are in the top percentile. They use their fingers, palms, forearms, elbows, feet, knees, and full bodies to provide a full portfolio depending on the aches one has or muscles one needs unwinding. One leaves fully satisfied (and they are well behaved!). I recommend that guests take advantage of the spa and the gym, which has a great mix of resistance and cardio machines, plenty of free weights, as well as a stretching area. The hotel has a number of restaurants. I used two for lunch, the pool area and the library, where I additionally went for happy hour, as this is the place that Ambassador members can go during covid. The menu has a mix of dishes, Thai, Western, Japanese. The quality is quite high, and very good value for money if one skips the steak and salmon. If one chooses the pool, hopefully one will be served by Meena. She can guess what guests want before they need to ask. Despite the humidity, I went to the pool several times because of the service she provided. Happy hour offers lots of drinks - when alcohol is permitted. On Fridays and Saturdays, there is a piano player. All of the ladies work hard and never want glasses or snack trays empty. The rooms are very nice. Simple, but pleasant. The safe is large. The coffee maker is really great. The TV is large, but they lost Fox News after twenty days. It was locked or not paid. Or, the hotel went woke. Odd. The cleaning and turn down staff are lovely, so friendly and hard working. My room always looked like I had just checked in. The laundry service is efficient, and my clothes came back looking well treated. The operator staff and front desk people always delivered on requests, including assistance in booking a departure PCR test at a nearby hospital. The hotel is located across from a mall with a supermarket catering to Western tastes, along with well stocked pharmacies, cash machines, money changers, and fashion stores. It is helpful to have such a plethora of options within walking distance. In conclusion, I recommend, without reservation, this hotel, especially during this period of distancing, hygiene, and mask wearing. This Sheraton has mastered service in challenging times. If you are foreign and you can handle two weeks of quarantine in advance, this is a great place to stay afterwards. If you are Thai, this is a chance to enjoy a gem at discounted prices. I certainly hope to return once I can see everyone's face. I am so thankful for the service that they bestowed: It is, an experience like this that makes me loyal and eager to renew my Ambassador status. I head to the US for vaccination where hotels can only provide minimalist service. It should be a shock after the luxury of the Sheraton Grand Sukhumvit.
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Date of stay: March 2021
Value
Rooms
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Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded today
Dear EDS71, First of all, thank you very much for your and for taking the time for your kind review with us. It gives us a great pleasure to read that you had enjoyed your stay and the level of service from the team. The voice of customers is critical in maintaining our high standards. And ensuring our guests health and hygiene is our highest importance also. I am pleased to read about the positive interactions you had during your stay with us. We thank you very much for being our Ambassador Elite member. Your kind words will definitely be shared with the team. We all look forward to welcoming you back in the near future. With kind regards, Narongsak Naowakitivej (Mr.) Front Office Manager
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Thana Pilunthanakul wrote a review 15 Apr
2 contributions
just got back from orchid cafe was surprise by their new menu called chef table which I find it very reasonable and worth every penny you spend during dining at orchid cafe, I consider this should be long term menu because the variety of options they provide in the chef table menu is exemptional and good value once buffet service is back fully. I would suggest that once orchid cafe comes back after Covid 19 situation ease and buffet is back to normal service I still suggest that you keep the chef table menu and al carte and buffet options which I consider it be another interesting concept for orchid cafe to serve and Im sure this will sale good.
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Date of stay: April 2021
Location
Service
Sleep Quality
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Thanakrit B wrote a review 14 Apr
4 contributions
Over night here for a staycation, as always stills got a good pleasentry service and warm welcoming. Special thanks all staffs in the Living Rooms. Breakfast might be a mundane activities for guests and staffs; but special thanks to K. Julalux, for a great host in this morning.
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Date of stay: April 2021Trip type: Traveled as a couple
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Chokanan W wrote a review 13 Apr
Bangkok, Thailand47 contributions59 helpful votes
I did a long stay here for 20 nights on mid of March. The property was cleaned and well maintained. I was took care by a great house keeping team who go beyond their services and remember all details of the guest. During the stay i was facing some technical error in room but the front office team was able to soon recover extend thanks to Bint and team. This is only one property that you will be greeted by GM "Richard" and his team all day long from breakfast till eveninng cocktail time. They are nice and friendly. The last team but not the least one of the greatest team who made this stay memorable is the Living room team. Led by Cake, Kookai, Nan, Aom, Bung, and the P'Ball. The team here are friendly and nice who always made us felt warm and welcome. Nice drink and nice people will heal up your soul This was the one of the great place to stay and i would like to recommend.
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Date of stay: April 2021Trip type: Traveled as a couple
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Poo beech wrote a review 3 Apr
United States2 contributions
Goof hotel good location and good staff housekeeping staff name is Suda Kodchaporn Susakorn Payao they have a good service I did not trying the breakfast yet because my package is not included, the pool is very nice.
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Date of stay: April 2021Trip type: Traveled solo
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Response from SGS GM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Responded 1 week ago
Dear poonan2021, Thank you for taking the time to share your kind review on TripAdvisor. I am very delighted to read that you have enjoyed your stay with us. Your kind words for the team will definitely be shared for their encouragement and motivation. We all very much look forward to welcome you back again soon. With kind regards, Richard Chapman General Manager
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PRICE RANGE
US$163 - US$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton hotel bangkok, sheraton hotel grande sukhumvit, sheraton bangkok, bangkok sheraton
LOCATION
ThailandBangkokSukhumvit / Khlong Toei
NUMBER OF ROOMS
420
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Frequently Asked Questions about Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
Which popular attractions are close to Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Nearby attractions include New Armani Tailor Studio (0.5 km), Tom's Fashion (0.4 km), and Crown Tailor (0.4 km).
What are some of the property amenities at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Conveniently located restaurants include BarSu, Spectrum Lounge & Bar, and Belga Rooftop Bar & Brasserie.
Are there opportunities to exercise at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok have an airport shuttle?
Yes, Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok?
The staff speaks multiple languages, including English, Chinese, Japanese, and Thai.