My husband and I stayed at this hotel to celebrate the Valentine’s day. One of the main reason to choose this hotel on this special occasion was that we wanted to see by our own eyes the magnificent view over the Chao Phraya River, described by many guests for a long time. Although the property itself was a bit old, the other parts, comprising to become this hotel were just perfect in terms of its location, room, food and staff’s services. The hotel was situated along the Chao Phraya River, the main river in Thailand, flowing through Bangkok. Getting to the hotel by a car or a boat was the most convenient way as it was a bit far from the Bangkok Sky Trains or Public transportations. The Icon Siam, a huge and luxury department store was the right opposite the hotel. There was a free shuttle boat service to the Mall from Sri Phraya Pier, where was within the walking distance. We stayed on the 20th floor in an Executive Suit room. The room was divided into two main parts i.e. the living room and the bedroom and it had old-style built-in furniture, but clean and well maintained. Once we got into our room, the housekeeping team had beautifully prepared something special from folding towels and flower on the bed. Views from the two rooms were a bit different. While the more lively and busier river view could be seen from the living room, the quieter view with no high buildings alongside the river was seen from the bedroom side. The property’s location and the room’s position allowed us to enjoy the stunning views of the River not only during the daytime, but also the colourful lights from the Shopping Mall and several river dinner cruises during the nighttime. Such enchanting atmosphere absolutely gave us a memorable picture from the stay. We were so impressed by staff and their awesome services at every part of hotel. Before the stay, the Reservation team, especially Khun Kae and Khun Air had amazed us by their friendliness and support. On the arrival day, once we stepped into the hotel, we had been greeted by an energetic concierge, who led us to meet Khun Pannate, the Assistant Front Office Manager for checking in. The way she served us showed her professional and polite manner. Although she was wearing a face mask all the times, we could feel a very warm welcome from her smile and charm under the mask. Moreover, Khun David, the lounge manager and the staff at Giogio’s restaurant including Khun Bew, Khun Ice and Khun Na were very active and energetic, although the restaurant was packed. There were not so many selections for breakfast, but some Thailand’s street-food-style food such as stir fried pork with basil leaf was wonderful. We could not be happier than savoring the moment of having good food, sipping a glass of wine and watching the moving lives along the river during the sunset and sunrise time here. In conclusion, this hotel is definitely well worth returning more and more.…
We stayed a couple of nights at this hotel. Rooms equipped with every comfort. Clean and well-kept environments. We were lucky enough to have a high floor room with a beautiful view of the river. International breakfast is very good The location is very convenient
I would like to thanks all the staff for the beautiful moment in your hotel during the Chinese New Year. Everything was just simple perfect (the welcome, the service, the room, the bar, and of course the view.) All the team was dedicated to spending a very relaxing vacation. For sure I will come back very soon. Thank you again for all the team.
Royal Orchid Sheraton might be the best place to stay in BKK for me. Sheraton got the best service especially Front desk team and house keeping team. Always greet with smile (even under the mask) and with the stunning view of the room over looking Chao Pray River and I got the room facing Temple of dawn which is very nice for both day/night time (personally prefer nice and quiet side). Finally thank you for this amazing trip I'll definitely comeback.
The hotel is quite dated and in dire need of renovation. There was a distinct old carpet smell in the hallway. However, its location by the river somehow made up for it. Great river view from the room and restaurants. Breakfast time was quite chaotic. Try to get seated outside to avoid the crowd and to fully enjoy the river view. Breakfast was standard though - good variety but average quality and taste.