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FuramaXclusive Asoke

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133/2 Sukhumvit Soi 21, Bangkok 10110 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (487)
Room & Suite (362)
Pool & Beach (43)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 24/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#94 of 1,420 hotels in Bangkok
Location
Cleanliness
Service
Value
Travelers' Choice
Located on Asoke Road in the central business district " Sukhumvit", the hotel offers the easy access to many tourist attractions in Bangkok. In addition, food centres, restaurants, places of entertainment and all major shooping centres are in vicinity. Within walking distance, guests can enjoy shopping at Robinsons and Emporium department stores. Furthermore, venturing further out is made easily to get to the Siam paragon, Central World and MBK department stores by using the BTS skytrain – Siam Central station, which is only four stops away.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Center with Gym / Workout Room
Coffee shop
Airport transportation
Meeting rooms
24-hour security
Baggage storage
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Concierge
Sun deck
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Seating area
Bottled water
Iron
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Thai

Location

Full view
100Great for walkers
Grade: 100 out of 100
500Restaurantswithin 0.5 km
68Attractionswithin 0.5 km
1172Reviews17Q+A92Room tips
Traveler rating
  • 664
  • 345
  • 129
  • 17
  • 17
Time of year
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Popular mentions
Max W wrote a review 9 May
Jakarta, Indonesia36 contributions50 helpful votes
Rate on Agoda more cheap, but as it was after midnight staff insisted on 200 Baht more. If I book room on next day with Agoda I will not allowed to check in. Ok, accepted! Next, they charge extra for tooth brush 😱! Asked for late check out as I checked in at 3 am. Not possible as the system charge automatically. Never mind. Will stay somewhere else in the future, for the near future many options
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Date of stay: April 2021Trip type: Traveled solo
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Wind k wrote a review Mar 2021
6 contributions9 helpful votes
I have been booked to stay at FuramaXclusive Asoke on 20 - 21 Mar 2021 which was booked on Premier room. I already informed in my booking via Agoda system that I may check in at 13.00 pm on 20 Mar2021. Unfortunately, when I came to check in at 16.20pm. I was told by Khun Kitikun Kongsak that my booking was not presented yet. I had to wait for a few minutes. Then while I was waiting for the check in process, I had a call to contact Agoda customer service to check why this situation was happen with me. at 16.30 pm. while I was on the process to discuss with Agoda, Khun Kitikun just shouted that "คุณลูกค้าครับๆ" from the counter check-in. This was the first unacceptable behavior of a professional customer service which the counter and my sitting was not that far why he did not walk to contact me but he did shout instead. After I have finished a call with Agoda, I walked to meet Khun kitikun at the check in counter. I guessed he might hear what I have discussed with Agoda staff. He stated to inform me that why I have to wait with a strong voice. In additional, he also asked me that Do you still want to stay at FuramaXclusive Asoke? Was these a right sentence to ask from your customer? Oh My God, it was increased my angry and temper. In my mind, he might forget the professional behavior of Customer service by starting to apologizing for my waiting. Then I also had a temper that why he did not apologize to me for the incident with cause me to waste for pleasant time to enjoy the service of FuramaXclusive Asoke. I asked him why you did not start the conversation by apologizing to me first. Khun kitikun still used his strong voice tried to explain to me again without the apologizing or say sorry. Then I knew that I could not talked with him anymore due to the poor and unprofessional training or your property for an excellent customer service. I asked to talk with another in charged manager but Khun kitikun still arugued with me that he was the one who in charged as Duty Manager. I raised my voice that "ผมต้องการพูดกับคนที่มีอำนาจมากกว่าคุณครับ." Good luck that Khun Jakraphan Canti who already saw all incident made the decision to take a position replace Khun kitikun. He started with the word "ขอโทษครับ" which is a professional customer service while handling with customer. Unfortunately, by that time Khun kitikun still had temper and tried not agree to step back from the situation. He still tried to talk with me with his temper. Fortunately, that Khun Jakraphan have asked me to move from check in counter and sat at the waiting area. Khun Jakraphan apologized to me for the unprofessional behavivor of Khun kitikun moreover that he explained that it may have been some mistake from the booking system. Then he explained how i could enjoy the facilities of the property. This email will not happen if Khun kitikun started to have a conversation with me as "ผมขอโทษสำหรับการรอครับ" and he sould not ask "Do you still want to stay at FuramaXclusive Asoke? Unfortunately, may be because your hotel was lacked of the proper training for an professional cutomser service or Khun kitikun did not had the proper training enough to handling with the customer. This situation made me feel unpleasant to stay with your hotel. This will be the last time that I would make a booking to stay with your property. Not only for the old furniture and unproper taking care of old equipment as the attached picture but also the terrible accepted manner of your worst staff as Khun kitikun Kongsak who is a Duty manager on 20 Mar 2021 at 16.20 pm. By the way, in case you may want to know I have a 10 years experience of Airline business and 4 year of hotel business from Accor and Hilton. I could say that I have never have a worst and terrible staff as Khun kitikun Kongsak. This was the first time that i made my decision to stay outside Hilton brand and it made me clear that why Furama still be only 4 rating stars hotel because of your unprofessional staff as Khun kitikun Kongsak.
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Date of stay: March 2021
Value
Location
Service
2 Helpful votes
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Dr_Kim07 wrote a review Mar 2021
South Korea77 contributions7 helpful votes
+1
I've stayed at this hotel from the Last 12 Feb until the 6th of March (Booked until 10th of March), I've stayed this hotel for 18 days, the staff doesn't know I'm staying guest or not. Well honestly, I don't really care they know me or not. As you can see attached pictures, the dust from the Air-conditioning drops every time I go out and comes into the room. Almost 10 days, I've wondered where it comes from and totally surprised when I check the Aircondition on the Top of the room! Fully dusty and it is ready for a drop. I've totally annoyed and went to the Front Office at 9 PM, I've asked the staff in English and show the dust and pictures. He tried to listen, I did apologise also because the dust clean should be directed to Housekeeping, not Front Office. I've asked him that, today HouseKeeper came already and cleaned the room, why isn't she clean well? have I not put enough Tips for makeup in the room? Is that the reason why I'm staying in this room? He answered "Totally", I think he doesn't understand what I've said, so he said "Totally," I was completely ready to explode but he apologized after a minute of my silence. This hotel has really bad and slow wifi, I'm using a mobile hotspot every time for my work when I stay in the room. The wifi disconnect every time with really poor speed. If you willing to use Netflix? Please go to another hotel, when I checked in this hotel the Front Office said that "we don't serve for room clean when I answered I'm long staying guest, they answered back, Will arrange 1 time clean from 2 days. But will change towels and water every day. Even I gave the tips for that as well. Few staffs are nice at the Front Office, Food and Beverage staff are robots, only 1 F&B staff greeting without emotion and others don't even care about guests. They are really busy selling food outside of the hotel. It seems like not enough many people buy it. If you are willing to sell the food on the street, just open a street restaurant! What a waste of great venue with a great location. I will never return to this hotel. Shame, Poor Service, Poor Management.
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Date of stay: March 2021
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: Please pass this hotel, you can get a Carlton room with extra 500THB
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Ben L wrote a review Jan 2021
6 contributions2 helpful votes
The location of the hotel is great, everything was clean and the staff is very courteous, but I could not get a good night sleep, and even checked out a day early. The bed/pillows are rather uncomfortable and the AC system is too strong and loud, plus the hotel itself is rather dated. The breakfast wasn't great and I was served the same thing everyday, I didn't even eat it twice although I already prepaid for it. Still, I suppose for the low cost and location, it's not too bad.
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Date of stay: January 2021
Location
Cleanliness
Service
1 Helpful vote
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Harish wrote a review Jul 2020
Hyderabad, India53 contributions46 helpful votes
Furama xclusive asoke is very good and recomended for everyone. Hotel is modern and rooms are very clean and big. Staff are very helpful and polite. There is Sukhumvit metro station next to the hotel and huge shopping mall Terminal21. Location is great.
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Date of stay: December 2019
Location
Cleanliness
Service
3 Helpful votes
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PRICE RANGE
US$46 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
furamaxclusive asoke bangkok, furamaxclusive asoke hotel bangkok
LOCATION
ThailandBangkokRatchathewi / Sukhumvit / Khlong Toei Nuea / Asoke
NUMBER OF ROOMS
110
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Frequently Asked Questions about FuramaXclusive Asoke
Which popular attractions are close to FuramaXclusive Asoke?
Nearby attractions include Ambassador & Smart Fashion (0.2 km), Jesse and Son Custom Tailors (0.5 km), and Lords Tailor Bangkok (0.4 km).
What are some of the property amenities at FuramaXclusive Asoke?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at FuramaXclusive Asoke?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at FuramaXclusive Asoke?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to FuramaXclusive Asoke?
Conveniently located restaurants include BarSu, Market Café, and Belga Rooftop Bar & Brasserie.
Are there opportunities to exercise at FuramaXclusive Asoke?
Yes, guests have access to a fitness centre, a rooftop pool, and a sauna during their stay.
Does FuramaXclusive Asoke have an airport shuttle?
Yes, FuramaXclusive Asoke offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at FuramaXclusive Asoke?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at FuramaXclusive Asoke?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to FuramaXclusive Asoke?
Many travellers enjoy visiting The Grand Palace (7.6 km), The Chakri Group (Phra Thinang Chakri Maha Prasat) (7.7 km), and Phra Sumen Fort (7.7 km).
Is FuramaXclusive Asoke accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.