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Mandarin Oriental, Taipei

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Mandarin Oriental, Taipei
Mandarin Oriental, Taipei
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907 Reviews from our TripAdvisor Community

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Showing 457: English reviews
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Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

Room was spacious & well appointed. Service was excellent. A thoroughly enjoyable stay. Only minor disappointment was the lack of free access to the spa facilities & the noisy plumbing could be improved. I give it a 9/10. Well done ! Alan Leong Singapore

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Thank Alan L
HOTEL’S FAVORITE REVIEW
Reviewed March 18, 2017 via mobile

Gave myself 2 weeks to cool off before writing this review so that it remains objective and unbiased. Checked into mandarin Oriental Taipei on the 4th march and stayed for 3.5 days . I was impressed with the level of service rendered by the concierge team . Why impressed one may ask? Probably it is because I have a shopping...

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1Thank Nicole T
About Hotel's Favorite Review
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear Nicole T Welcome to the urban retreat of Taipei – Mandarin Oriental, Taipei! We are delighted to learn that you enjoyed a pleasant stay with us, and that you were particularly pleased with our warm Taiwanese hospitality and the hotel’s cleanliness. Most importantly, your inspiring feedback on concierge associate – Adriana's service has been passed along. Adriana is truly...

Hong Kong
Reviewed 1 week ago

Rooms and the state of the hotel - one can throw money at it to make it however opulent you want. These will eventually get old however, the staff and the quality of the people, money can't buy. We were in Taipei and stay for 5 nights in this hotel. Yes, the rooms were wonderful, the walk-in closets and the...

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Thank detang
MO-Taipei, Social Media Communication at Mandarin Oriental, Taipei, responded to this review

Dear detang, Welcome to the urban retreat destination - the Mandarin Oriental, Taipei. Thank you for your phenomenal feedback regarding your recent stay with us, we are thrilled to learn that you have enjoyed a delightful stay in Taipei. Moreover, your positive comments about the satisfying service from our Mandarin Cake Shop, concierge as well as the front desk team...

Reviewed 2 weeks ago

Highlights: + The most luxurious room that I've stayed in (for the price paid for). The bed was unparalleled and the bathroom was stunning + Great location; located right next to a major bus stop and a ten minute walk to the subway + Excellent pool and excellent service personnel - Inadequate gym for a hotel of this caliber (limited...

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Thank Taziki
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear Taziki, Thank you for taking the time to share with us your feedbacks following your recent stay at Mandarin Oriental, Taipei. We are delighted to hear that you have enjoyed the convenient location, excellent outdoor pool, as well as the comfortable and spacious guest room and amenities provided. We highly value your comments regarding the gym facilities and the...

Shibuya, Japan
Reviewed 2 weeks ago

Room acomodation was excellent, especially toilet and bed linen. Also front staffs were very friendly and tried to give the helpful information which make our stay enjoyable. I used the gym facility well take cared.

Review collected in partnership with this hotel
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Thank Happymachi
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear Happymachi, Thank you for taking the time to share with us your feedback following your recent stay at Mandarin Oriental, Taipei. We are pleased to hear that you were satisfied with the cleanliness of the room, the comfort of the amenities provided, the the-state-of-the-art fitness center, as well as the overall service experienced with us. It is our great...

Cape Canaveral, Florida
Reviewed 3 weeks ago

I don't know what else to say that hasn't been already said, but I just want to highlight the amazing cleaning crew. I left a book and left for the day. When I came back during the evening, I found a gifted bookmark on my dog-eared page! Absolutely great service, and very clean facilities.

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Thank SerenaCH12
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear SerenaCH12, Thank you for sharing your wonderful comments with us following your recent stay at Mandarin Oriental, Taipei. We are delighted to learn that you were pleased with the state-of-the-art hotel facilities and attentive and detailed service delivered . Your positive feedback has been passed along, we are thrilled that we were able to contribute in making your trip...

Hong Kong, China
Reviewed 3 weeks ago

Overall, I enjoyed the luxury in the room a lot. We stayed in the most basic Deluxe Room but the walk in closet and the marble stoned makeup counter pampered me finely. We like the idea of separating the toilet from the shower/sink/bath area which added points to the sophistication of our stay. The water pressure of the shower was...

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Thank SKW66
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear SKW66, Thank you for sharing your tremendous feedback with us following your recent stay at Mandarin Oriental, Taipei. We are pleased to learn that you were satisfied with the hotel facilities, specially prepared amenities as well as the overall attentive service. Regarding your comments about the comfort of the mattress, please do not hesitate to share with us upon...

Los Angeles, California
Reviewed 3 weeks ago

Check in disaster had to wait for 10 minutes and not enough seats were provided! Luggage arrived late to my room! 45 min. delay! Sofas at breakfast are was old, dirty and worn off! Internet is not free!

Review collected in partnership with this hotel
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Thank Ali M
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at Mandarin Oriental, Taipei. We were very concerned regarding your comments on the check-in process and the various points raised, as well as how the room facilities were presented. Please accept our sincere apologies for this shortfall in service. In order to help us further...

Reviewed 4 weeks ago via mobile

What distinguish an outstanding hotel from a good one is not necessarily how perfect everything is, but how the staff and management handle complains from their customers. Everything was fantastic, the room, the location and the facility. The hotel prepared a welcome cake for my husband's birthday. At one point I noticed the staff wasn't removing used plates from our...

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Thank Jennifer H
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear Jennifer H, Welcome to the urban retreat destination – Mandarin Oriental, Taipei! It is our great pleasure to learn that you enjoyed a delightful stay with us on your recent visit, particularly that you were pleased with the hotel's overall service. Most importantly, your inspiring feedback on the manager of Café Un Deux Trois – Neil's service has been...

Kuala Lumpur, Malaysia
Reviewed March 17, 2017 via mobile

Stayed in MO for 3 nights. Room was spacious, mattress and pillow are beyond expectation - it was very comfortable for me (it depends to individual preference) About 7-10 minutes walking distance to Subway (MRT station). About 10 minutes walk to shopping mall and may other shopping and restaurant Breakfast : a lot of varieties to choose and they serve...

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Thank 622Grace
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear 622Grace Thank you for choosing Mandarin Oriental, Taipei as your home away from home. We are thrilled to learn you had a delightful stay with us, and that you were particularly pleased with our spacious and elegant guest room, comfortable mattress and pillow, convenient location, delicious food and beverage offerings, meeting facilities and our warm Taiwanese hospitality. Your positive...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Setting new standards for luxury hospitality, Mandarin Oriental, Taipei enjoys a superb location in the heart of this vibrant city. With classically inspired interiors combined with contemporary design, a choice of exquisite restaurants and the largest hotel spa in Taiwan, we offer a truly memorable experience. ... more   less 

Additional Information about Mandarin Oriental, Taipei

Address: No.158 Dunhua North Road, Songshan District, Taipei 10548, Taiwan
Location: Taiwan > Taipei
Price Range: ₱18,679 - ₱29,817 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Taipei 5*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Expedia, Hotels.com, Ctrip TA, Hotwire, HotelsClick, Cheap Tickets, TripOnline SA, Orbitz, Travelocity and Agoda so you can book your Mandarin Oriental, Taipei reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Taipei
#2 Luxury Hotel in Taipei
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Questions & Answers

Here's what travelers have asked, with answers from Mandarin Oriental, Taipei staff and other travelers.
8 questions
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Questions? Get answers from Mandarin Oriental, Taipei staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ours was in the middle of the hallway and it looked big enough”
SKW66, 3 weeks ago | Read review
“Watch out and don't let the receptionist give you a room which can be combined into a suite as the size of the room is much smaller”
LCSC1516, Mar 14, 2017 | Read review
“Club level access and upgrade your room - both are worth it.”
HaydenAJ, Mar 9, 2017 | Read review
“The suite comes with heated bathroom floors but the deluxe rooms doesn't seem to. But at least they have very comfortable bedroom slippers to keep the feet warm.”
Hapibiscuit, Jan 28, 2017 | Read review
“Just sit back and enjoy, ”
rogern577, Jan 11, 2017 | Read review
5 of 5