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Mandarin Oriental, Taipei

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Mandarin Oriental, Taipei
Mandarin Oriental, Taipei
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881 Reviews from our TripAdvisor Community

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Showing 450: English reviews
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Reviewed 3 days ago NEWvia mobile

What distinguish an outstanding hotel from a good one is not necessarily how perfect everything is, but how the staff and management handle complains from their customers. Everything was fantastic, the room, the location and the facility. The hotel prepared a welcome cake for my husband's birthday. At one point I noticed the staff wasn't removing used plates from our...

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Helpful?
Thank Jennifer H
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed November 30, 2016 via mobile

We decided to stay at MO because it's new and luxury, even the location was not ideal for us. However , once we stayed in , we can understand and appreciate the privacy it provided. MO is known for it's privacy for their guests, and we found it's tricky to find where the entrance and restaurants are initially but understand...

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1Thank Angus L
About Hotel's Favourite Review
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear Valued Guest, Thank you for taking the time to share your wonderful comments with us following your recent stay at Mandarin Oriental, Taipei. We are extremely delighted to learn that you were pleased with the hotel's facilities, quality of breakfast as well as overall service. Your particular compliments on the staff service at Front Desk and Housekeeping have been...

Reviewed 1 week ago via mobile

Gave myself 2 weeks to cool off before writing this review so that it remains objective and unbiased. Checked into mandarin Oriental Taipei on the 4th march and stayed for 3.5 days . I was impressed with the level of service rendered by the concierge team . Why impressed one may ask? Probably it is because I have a shopping...

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1Thank Nicole T
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear Nicole T Welcome to the urban retreat of Taipei – Mandarin Oriental, Taipei! We are delighted to learn that you enjoyed a pleasant stay with us, and that you were particularly pleased with our warm Taiwanese hospitality and the hotel’s cleanliness. Most importantly, your inspiring feedback on concierge associate – Adriana's service has been passed along. Adriana is truly...

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

Stayed in MO for 3 nights. Room was spacious, mattress and pillow are beyond expectation - it was very comfortable for me (it depends to individual preference) About 7-10 minutes walking distance to Subway (MRT station). About 10 minutes walk to shopping mall and may other shopping and restaurant Breakfast : a lot of varieties to choose and they serve...

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Thank 622Grace
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear 622Grace Thank you for choosing Mandarin Oriental, Taipei as your home away from home. We are thrilled to learn you had a delightful stay with us, and that you were particularly pleased with our spacious and elegant guest room, comfortable mattress and pillow, convenient location, delicious food and beverage offerings, meeting facilities and our warm Taiwanese hospitality. Your positive...

Adeje, Spain
Reviewed 1 week ago

We stayed in MO Taipei for our anniversary and the mrs special birthday celebration. From the beginning to the end of our stay we felt very welcome especially thanks to the efforts of the duty manager Tien Lee who checked us in and guided us to our festive made up room. Her skills and experience are outstanding. Tien Lee and...

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Thank Eve G
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear Eve G, We are delighted to learn that you have enjoyed a pleasant stay with us, and your inspiring feedback on our Duty Manager – Tien Lee's service has been passed along. Tien and her team are very honored to learn that you were pleased with their service. Moreover, we are excited to know that we were able to...

Hong Kong, China
Reviewed 1 week ago

This was the second time I stayed in this hotel. We had a party of 8 people and we stated in 4 rooms of the same class. We arrived early on the day of check in (10 March) and was given one room on 10/F. In the afternoon, we got the other 3 rooms. I noticed that the room assigned...

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Thank LCSC1516
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear LCSC1516, Thank you for taking the time to share with us your feedback following your recent stay at Mandarin Oriental, Taipei. We were very concerned regarding your comments about the Front Office team and the various points raised as well as how the room changing process was handled. Please accept our sincere apologies for this shortfall in service. Kindly...

Reviewed 2 weeks ago

I stayed here with my husband for his birthday, and we chose a Club City Suite. As we chose Club Suite, the Frontdesk let us check in at 6th Floor Club Lounge and we can enjoy complimentary breakfast here. For suite, this was excellent great, clean and beautiful. For transportation, the Hotel is near the underground, about 10 minutes walk...

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Thank Amypun
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear Amypun, Welcome to the urban retreat of Taipei City - Mandarin Oriental, Taipei. Thank you for sharing your positive feedback with us following your recent stay. We are delighted to learn that you were pleased with the hotel's spacious and elegant guest room, convenient location and overall service. It is our true honor to be able to contribute in...

Adam Hayden
Reviewed 2 weeks ago

Mandarin Oriental 'fans' will be impressed with a stay at this hotel ... very impressed. From start to finish it was clear that the entire team is focused on making *your* stay something extra. We stayed club-level and this was a experience not to be missed: In-room check-in, private dining area, afternoon snacks, and, what I felt, was very personalized...

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Thank HaydenAJ
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear HaydenAJ, Thank you for your phenomenon feedback as a MO Fans. We are delighted to learn that you were impressed by our Taiwanese hospitality and hotel facilities. Thank you for taking the time to share this tremendous feedback with us, and we will continue to do our best and carry forward our service principles in serving our guests. We...

Taipei, Taiwan
Reviewed 2 weeks ago

A brand-new hotel in Taipei. More efficient service than MO Singapore. We asked for extra bath salt and duvet, after 2 minutes, a handsome young man sent them to our room. MO Singapore took around 30 minutes after we called them twice. Although there is a hospital in front of MO Taipei, we hear nothing all the night.

Review collected in partnership with this hotel
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Thank B7471TX
MO-Taipei, Social Media Communications at Mandarin Oriental, Taipei, responded to this review

Dear B7471TX, Welcome to Ihla Formosa- Taiwan! Our sincere appreciation towards your sharing of your recent stay with us! We are thrilled to learn that you were satisfied with our warm Taiwanese hospitality. Your encouraging feedback is very helpful and encouraging for the hotel team. We looking forward to the pleasure of welcoming you back to the hotel again in...

Reviewed 2 weeks ago

I was very excited about staying at Mandarin Oriental Taipei again, which I visited last year. Upon check in on the 3/3/2017, there was a little bit of hick up as the room was not ready. I have to wait around 30 minutes before the room was ready which was fine since I arrive early around midday. As usual the...

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2Thank Edward w

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Setting new standards for luxury hospitality, Mandarin Oriental, Taipei enjoys a superb location in the heart of this vibrant city. With classically inspired interiors combined with contemporary design, a choice of exquisite restaurants and the largest hotel spa in Taiwan, we offer a truly memorable experience. ... more   less 

Additional Information about Mandarin Oriental, Taipei

Address: No.158 Dunhua North Road, Songshan District, Taipei 10548, Taiwan
Location: Taiwan > Taipei
Price Range: ₱15,528 - ₱27,982 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Taipei 5*
Number of rooms: 303
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Taipei
#2 Luxury Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Taipei staff and other travellers.
8 questions
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Questions? Get answers from Mandarin Oriental, Taipei staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Watch out and don't let the receptionist give you a room which can be combined into a suite as the size of the room is much smaller”
 of 5 bubbles LCSC1516, 1 week ago | Read review
“Club level access and upgrade your room - both are worth it.”
 of 5 bubbles HaydenAJ, 2 weeks ago | Read review
“The suite comes with heated bathroom floors but the deluxe rooms doesn't seem to. But at least they have very comfortable bedroom slippers to keep the feet warm.”
 of 5 bubbles Hapibiscuit, Jan 28, 2017 | Read review
“Just sit back and enjoy, ”
 of 5 bubbles rogern577, Jan 11, 2017 | Read review
“Our room was high up on the front and we had a side view of the Taipei 101 tower.”
 of 5 bubbles 801ChrisJ, Dec 7, 2016 | Read review
5 of 5