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Hotel Ser-Nya

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Traveler (19)
Room & Suite (15)
Dining (1)
Overview
  • Excellent49%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible0%
Dec 15, 2017
“Accommodation”
Jan 9, 2018
“Their Staff make it!”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
All hotel details
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Reviews (36)
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1 - 5 of 35 reviews
Reviewed 9 January 2018

This was the 1st hotel we were booked at by our Tour Operator Yak Holidays Intl, for our 6 days 5 nights tour. We can easily say we were impressed with the staff first and foremost. They were so polite I cannot say enough, and...More

Thank malnit56
Reviewed 6 January 2018 via mobile

We stayed there for two nights and enjoyed every second of it. The rooms are very cozy and spacious. We were concerned about it not being hot enough at night but the multiple heaters and heatable sheets were amazing! Food is great and location is...More

1  Thank Maria Jose R
Reviewed 15 December 2017 via mobile

Hotel Sernya is centrally located and thereby giving travellers a choice to walk around the main city. One can hop into a nice cafe for a hot cuppa coffee or look around handicrafts showroom and pick up souvenirs galore for friends and families back home.

Thank udruk
Reviewed 7 January 2017

Easily the most courteous and friendly staff I have come across in a hotel. The hotel manager takes pains to even serve as a waiter personally! Though a simple, neat and clean dwelling with no fancy amenities or pretensions, it is the utmost friendliness of...More

Thank rudola
Response from Hotel S, General Manager at Hotel Ser-NyaResponded 13 January 2017

Dear Guest, Firstly thank you for taking your precious time to write a review. Secondly, your kind words are most inspiring and our staff will try even harder to please our guests. You summed up rightly, we offer simple and clean rooms with reasonable rates...More

Reviewed 7 November 2016

Totally unacceptable, unless you like the smell of sewage in the bathroom which smell spreads to the bedroom and toilets that won’t flush. After the first night, we moved to another room. That room has a slightly less sewer/potty smell and again problems with the...More

1  Thank lovetotravel1492
Response from Hotel S, General Manager at Hotel Ser-NyaResponded 23 November 2016

Dear Guest, We thank you for taking the time to give us a review. We are totally concerned about any reviews, good and bad and more so when its bad, we take steps to correct it and called a meeting of our staff and asked...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Hotel Amenities
Laundry Service
Room Service
Free Parking
Airport Transportation
Things to do
Restaurant
Details
Price range
US$60 - US$73 (Based on Average Rates for a Standard Room)
Hotel Style
#6 Quaint Hotel in Thimphu
#8 Mid-range Hotel in Thimphu
#9 Charming Hotel in Thimphu
#10 Trendy Hotel in Thimphu
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$60 - US$73 (Based on Average Rates for a Standard Room)
Hotel Style
#6 Quaint Hotel in Thimphu
#8 Mid-range Hotel in Thimphu
#9 Charming Hotel in Thimphu
#10 Trendy Hotel in Thimphu
Room types
Suites, Non-Smoking Rooms
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Traveler (19)
Room & Suite (15)
Dining (1)
Questions & Answers
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Room Tips
"Certain rooms at the end might not have wifi access inside, will have to step outside the room."
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"All rooms are the same"
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"In the winter, ask for space heaters."
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"No lift, so ask for a room on the lower floors"
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