Accra City Hotel

Accra City Hotel

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About

3.5
#18 of 118 hotels in Accra
3.9 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.1 of 5 bubbles
Value
Located in the heart of Accra, this hotel is within a 15-minute walk of National Theatre of Ghana, Makola Market, and Kwame Nkrumah Memorial. National Museum of Ghana and Holy Trinity Cathedral are also within 1 mi (2 km). Hotel Features A restaurant, a 24-hour fitness center are available at this hotel. Buffet breakfast is provided, as well as free WiFi in public areas, free self parking, A.00irport shuttle for US$ 10 per person per Trip. Other amenities include a bar/lounge, an outdoor tennis court, and 24-hour room service. All 196 rooms offer free WiFi, free minibar items, and LCD TVs with satellite channels. Guests will also find sofa beds, 24-hour room service, and premium bedding.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hot tub
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Mid-range

Location

Barnes Road, Accra Ghana
592Reviews3Q+A81Room tips
Traveler rating
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Detailed Reviews
Toochukwu A wrote a review Mar 2020
Lagos, Nigeria
4.0 of 5 bubbles
I was here for a conference and I received value from this hotel from both the cost of the room facilities available and provided as well as the services delivered from staff. Highly recommended. If you want the kempinski or Movenpick feel without the cost, try this place.
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Date of stay: November 2019
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest R, Guest Relations Manager at Accra City Hotel
Responded Mar 15, 2020
Dear Toochukwua, Thank you for making us your preferred choice for your stay and taking time to share your observations with us. It is a delight to have you compliment us especially our staff; we highly appreciate you for recommending us. It has been pleasant reading this lovely feedback from you and we hope to see you in the near future.
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OhemaAdjoa wrote a review May 2021
4.0 of 5 bubbles
A restful, quite and enjoyable weekend it was - just what I needed. Totallyenjoyed my stay.

As usual the food was on point; staff generally warm and the room rooms and entire facility was clean at all times. No funny smells along the corridors (snickering)

I even discovered the cosy meeting space behind the bar. The colours and the space is so very apt for the after work hangout or yoyr everydsy hangout

Well what can I say…..??? Happy customer🥰
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Date of stay: May 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Accra City Hotel
Responded May 26, 2021
Dear OhemaAdjoa, Thank you very much for sending us your feedback at the end of your stay. It gives us much pleasure to know that you thoroughly enjoyed your stay with us. We are very grateful for your kind words and happy to know that your expectations were met. We wish you a lovely day and look forward to welcoming you to our hotel soon for another wonderful experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bunmi wrote a review May 2023
Nigeria
3.0 of 5 bubbles
The hotel needs to improve on its standard of cleaning. It seems they rush over cleaning and dont pay attention to detail. had to request twice that the room be cleaned, I am talking about having dust around furniture, dust on TV screen (let us not talk about the limited viewing options). I guess I expected more. Their staff is very hospitable and their meals are great but room cleaning is poor
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Date of stay: April 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roman Krabel, General Manager at Accra City Hotel
Responded May 11, 2023
Dear Bunmi Odez, We are happy to receive a feedback from you after your stay. Reviews such as this keeps us on our toes with regards to providing services to our cherished guests. We apologize for not meeting your expectations with the room. Management will investigate the matter and make it a point to avoid such anomalies. We look forward to your next visit for a much better experience.
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Antityco wrote a review Feb 2023
Kalamazoo, Michigan
3.0 of 5 bubbles
We stayed here for a night, knowing that we would be jet lagged after arriving in Ghana. They got a room ready for us which was much appreciated. The room was nice, and the staff were friendly and professional. We did have an issue with a leak in the room, and after our second call to the front desk, it was remedied by a technician. The lunch buffet in the restaurant was very nice, with lots of African options. We ate out on the patio for dinner. There were not enough servers and service was very slow. When leaving we asked the hotel to get us a cab for the train station. Since the cab originated from the hotel, we though we could trust the driver. We shouldn't have. He charges us four times what he should have. The hotel should not use disreputable taxi drivers for their guests.
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Date of stay: February 2023
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Accra City Hotel
Responded Feb 15, 2023
Dear Antityco, We are glad you made us your preferred hotel when you last visited Ghana and appreciate the effort you made to send us a feedback. Your compliment about the rooms, staff and food is well appreciated and will be shared with the team to encourage them to work harder. We apologise for not meeting your expectations regarding the services at the restaurant. This feedback will help us to improve more on the parts of our services, which needs improvement. Concerning the amount that was taken from you by the taxi driver, management has started investigation into the issue to ensure such incident does not occur in the future. We wish to host you again on your next visit to Ghana for more fascinating experience. Cheers!
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ProfW wrote a review Oct 2022
Penang Island, Malaysia
2.0 of 5 bubbles
Basic enough hotel for sleeping but the hotel environment and rooms are a bit run down and definitely need refurbishment. Standard of food was reasonable.
The location of the hotel is good. Standard of customer service was also reasonable and they worked hard to find a room for an early check in.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Accra City Hotel
Responded Oct 10, 2022
Dear Prof, Thank you for lodging in our hotel and for taking time to send us a feedback. We apologize for not meeting your expectations concerning our rooms and environment. Maximum guest satisfaction is our priority and as part of the process of ensuring that, we have started with renovation works on various sections of the hotel. We also appreciate your compliment about our food, location and customer service. We will share it with the team to encourage them to work harder. It was a privilege we had you with us and we hope to see you soon to have a better experience.
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Akofa wrote a review Mar 2022
Accra, Ghana
4.0 of 5 bubbles
The atmosphere was calm - i guess the lightening and decor puts you in that mood. A lovely place to have good food and great conversation.
Staff are matured and reasonable. Good to see familiar faces anytime you go there. Lovely bar area with rétro colours 👌
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Date of stay: March 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Accra City Hotel
Responded Jul 19, 2022
Dear Akofa Thank you very much for choosing to stay in our hotel and for taking time to send us a review. We are very delighted that our services were able to meet and satisfy your needs. Your kind words about our staff and services is much appreciated and will share with our team members. Our gratitude to you once again as we look forward to welcoming you back soon.
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falgunkn wrote a review Feb 2022
London, United Kingdom
4.0 of 5 bubbles
Good points: - Food was great! It's one of the only things I looked forward to when landing and arriving at the hotel (I crave the Accra’s Favourite kebab). The bar is good as well and good reception with money exchange, small shops, and a good size restaurant.

The service was OK. The pool is not in use but you can go next door and use their pool.

Bad points - Everything is under renovation and has been in my three visits there so far. Pools, new buildings, and lifts are all under construction. In the 9 months, I visited there was no change in any of the building work.
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Date of stay: March 2021
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Accra City Hotel
Responded Jul 19, 2022
Dear Falgunkn. Thank you for making us your preferred facility anytime you visit Ghana. Your kind words about our services is much appreciated and will share with our team members. We are the first 4-star hotel in Ghana with over 34years of serving our cherished guests. it is unfortunate that during the period you were here, we had ongoing renovations and expansions. It is very important for the hotel to occasionally renovate; it is for this reason we consistently have a lot of guests patronizing our services. It is with great pleasure to announce to you that all renovation works on the swimming pool and elevators, lobby, meeting rooms and restaurant have been successfully completed and we look forward for a better experience on your next stay with us. Best regards.
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prwa1213 wrote a review Jan 2020
Oakland, California
4.0 of 5 bubbles
An overall pleasant experience. Professional, courteous staff. Nice comfortable furnishings, clean room, TV with a great number of channel options, free WiFi, plentiful breakfast buffet, nice gym. Art gallery featuring a revolving selection of art work. Free shuttle to airport.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest R, Guest Relations Manager at Accra City Hotel
Responded Jan 9, 2020
Dear Prwa1213, Thank you for reviewing us for your stay. It was lovely to be of service to you for your stay. Thank you for taking time to share this wonderful comment. We are grateful for the commendations on our facilities, food and the professionalism of our staff; this will be made known to everyone. Kindly be informed that our shuttle service is currently at a fee. We appreciate you for choosing to stay with us. It will be a privilege once again to welcome you for your next visit.
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Luv2TravelFarNWide wrote a review Dec 2023
Atenas, Costa Rica
4.0 of 5 bubbles
The lobby is not impressive, but the staff is friendly. Rooms are small but well layed out. Nice selection of toiletries in a very functional bathroom. Good a/c. WiFi works well.

Breakfast buffet was good, not exceptional. Decent bar with nice selection of wines by the glass or bottle, as well as cocktails. Staff were friendly and helpful.

Overall a nice hotel. Not a 5-star and not trying to be. But comfortable.
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Date of stay: November 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Divine Matey, General Manager at Accra City Hotel
Responded Dec 11, 2023
Thank you for sending us a review after your stay. Your kind comments about our staff, room and food is well appreciated. Your comments will be shared with our staff to motivate them as well. We always provide personalized, quality and hospitable services to our guests to ensure their stay is amazing. Our staff are also well trained in delivering warm and friendly reception to all guests. We look forward to welcoming you again soon for another memorable experience
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Marzia G wrote a review Mar 2022
Brindisi, Italy
+1
4.0 of 5 bubbles
Happy with Accra city hotel. Staff are amazing and super kind, breakfast is delicious and variety is definitely there. It is ok considering that it is centrally located even if rooms a bit old. Recommended for the price.
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Accra City Hotel
Responded Jul 19, 2022
Dear Marzia G Thank you for making us your preferred hotel during your last visit. It is very heart-warming to know that you had a pleasurable stay with us which we will definitely be pleased to share with our team members. We also appreciate your concerns about the rooms and be rest assured that being the first 4star hotel in Ghana and with over 34years of serving our guests, we have one of the best facilities and have also renovated majority of our rooms. We definitely look forward to welcoming you back to stay with us. Kind regards.
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redrose12K asked a question May 2019
Philadelphia, Pennsylvania11 contributions
How do I schedule my free airport pickup and dropoff?
Answer from Ijeoma H
9 contributions2 helpful votes
Call or email the hotel. I called and they asked us to email our travel itinerary (what time and airline we landed). They emailed us back to confirm . They arrived promptly.
Answer from Divine Matey
Accra, Ghana3 contributions2 helpful votes
in which Hotel? I have best and highest contacts to report!
Lindsey M wrote a tip Nov 2023
London, United Kingdom4 contributions3 helpful votes
1.0 of 5 bubbles
"Breakfast is chaotic because the hotel allows outside guests during service + what seems like a lot of takeaway orders. Rooms are dirty."
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Kolawole S wrote a tip Nov 2022
Abuja, Nigeria2 contributions
1.0 of 5 bubbles
"Very disappointed with Accra City Hotel "
Read full review
Talampakan wrote a tip Sep 2019
Nairobi, Kenya410 contributions242 helpful votes
3.0 of 5 bubbles
"It may be good to stay as far the elevator areas them, as elevators are being repaired and noise may travel upwards through the empty shaft."
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silarem wrote a tip Jun 2019
Adjuntas, Puerto Rico559 contributions127 helpful votes
3.0 of 5 bubbles
"If only one elevator is working, better to choose a room in the lower floors so you can use the stairs."
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Moonlighter88 wrote a tip May 2019
Newcastle upon Tyne, United Kingdom6 contributions9 helpful votes
1.0 of 5 bubbles
"Dont stay there"
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Not the right property for you?
There are more places to choose from in the Accra area.
PRICE RANGE
₱10,453 - ₱12,088 (Based on Average Rates for a Standard Room)
LOCATION
GhanaGreater AccraAccra
NUMBER OF ROOMS
196
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ACCRA CITY HOTEL - UPDATED 2024 Reviews & Price Comparison (Ghana) - Tripadvisor

Frequently Asked Questions about Accra City Hotel
What are some of the property amenities at Accra City Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Accra City Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Accra City Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Accra City Hotel?
Yes, free parking is available to guests.
Are there opportunities to exercise at Accra City Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Accra City Hotel have airport transportation?
Yes, Accra City Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Accra City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Accra City Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Accra City Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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