GrandStay Hotel & Suites Ames
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Avg. ₱5,003 /night, 8/9 - 8/10
₱12,311
per night
₱8,601
per night
₱4,891
per night
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4.0
#9 of 22 hotels in AmesLocation
Cleanliness
Service
Value
The GrandStay® Hotel & Suites welcomes you to Ames, Iowa. Our hotel provides everything you need as a traveler, whether for a family vacation or a business function, our luxuriously equipped lodging offers a range of affordable studio, 1- & 2-bedroom suites ideal for either a short visit or an extended stay. Conveniently located by I-35 & Hwy 30, GrandStay® Hotel & Suites Hotel is close to Iowa State University and less than 3 miles from the Ames Municipal Airport. All our guests benefit from fully equipped kitchens in every suite, which combine with our GrandStay® Pantry to make self-catering easy. When you feel like letting someone else handle the cooking the Old Chicago bar and restaurant right next to our hotel in Ames, Iowa makes a relaxing dinner venue. With a host of other amenities, from our complimentary GRAND START® Breakfast to our heated indoor pool with whirlpool, GrandStay® hotel & Suites Ames is the perfect choice for anyone visiting this part of Iowa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Breakfast buffet
Snack bar
Vending machine
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Quiet
Languages Spoken
English
Location
1606 South Kellogg Avenue, Ames, IA 50010
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
21 Restaurants
within 1 kilometer
3 Attractions
within 1 kilometer
279Reviews2Q+A25Room tips
Reviews
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Detailed Reviews
When we arrived, we did find the staff working and dedicated to making our stay as pleasant and enjoyable as possible. This property is in the process of raising their standards and making needed improvements. Management is involved in dedicated way, and treated us as their guests with significant levels of appreciation. The future of this property is very bright, especially when you treat your guests as well as they treated us.
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Date of stay: August 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Three of us were on our way to Kansas City from Minneapolis and found Grandstay Hotel & Suites in Ames, Iowa to be the perfect midway location. This hotel was very clean and accommodating. We were able to reserve a two bedroom suite with a pull-out sofa which was great for us since we each had our own space and even separate televisions. A small kitchenette made heating up food easy and the hotel breakfast was complete with eggs, sausage, waffles and other items such as yogurt. The hotel staff was friendly and easy to work with, even though we arrived after midnight. We would definitely recommend this Grandstay Hotel & Suites. It was easy to find from Hwy 35 too.
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Date of stay: May 2024Trip type: Traveled with family
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is due for a renovation, continental breakfast was awful even our teenage son who eats everything in sight couldn’t eat it. Restaurant is connected to hotel. We had the one bedroom and it was perfect for our family of 4. Kids slept on couch and we had the bedroom.
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Date of stay: June 2024Trip type: Traveled with family
Value
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Location
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Room Tip:Â Exercise room has an elliptical, treadmill and stair stepper all 3 pieces were very old and in a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dirty dirty dirty everywhere! It was painfully obvious that cleaning was hit the middle and forget anything else. Dirty bathroom sink and shower floor with litter around the edges of the room. Heaven forbid anyone would dust the top of anything above three feet off the floor. The elevator and luggage cart where just gross. Desk help was nice but everything else was unacceptable. To top it off we needed a handicapped room which they had on the third floor. When I spoke to the front desk and mentioned that there is a big red sign saying that in the event of a fire the elevator won’t work I asked how do you get someone in a wheel chair out of the building if they are on the third floor. Got a blank stare and did not know how. To her credit she admitted it was pretty stupid putting a handicap room on any floor but the first. Would not recommend this place to anyone and certainly won’t stay in any GrandStay again.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at GrandStay Hotel & Suites Ames
Responded Oct 17, 2022
Thank you so much for taking the time to leave us a review. We now have new management and hope you give us another try. At GrandStay we want each and every guest to feel warm and welcome during their stay. Have a great week!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We checked in late in the evening and noticed immediately that the room we received was not what we had booked online. The website clearly indicated in the description and in photos that the 2-bedroom suite had separate bedrooms with doors that closed and separated the areas. I told the front desk clerk about the issue and was told that there were no other rooms and that due to multiple events in town that weekend, all other hotels were booked as well. We contacted the booking company right away that night and did not make much progress with them. We felt we had no other options and made the best of it for the two nights we were there but found out later that we should have gotten out right away if we wanted any recourse for this issue. I spent many days over the next few weeks trying to remedy the situation with the 3rd-party booking site I had booked through (a very frustrating process). When I finally reached the extent of what I could do with the booking company (very minimal) they suggested that I could try to contact the hotel for some sort of a refund since the hotel had denied their request. I called the hotel right after that, and the manager insinuated that I was only looking for compensation after my stay. He was quite rude and eventually hung up on me. Do not believe what you see on the website! There is no guarantee you will get what you paid for, and the conditions of the rooms are less than stellar on top of it. Our dishwasher didn't work, the small closet smelled like pet urine, and the beds were horribly uncomfortable. Our family travels a lot for tournaments, and we always leave positive reviews for properties that meet or exceed our expectations. The same is true for negative experiences. Hopefully others will heed these warnings and choose a different property instead.
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Date of stay: April 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Be sure you are getting what you paid for. The website is very deceiving and service after the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I can't rate the hotel because they called us two days before we were due to arrive to tell us that they were doing work on several rooms and couldn't accommodate us. No "let us help you" or "we'll put you into other rooms" -- just "you'll need to book a room elsewhere". 2 days before we were to fly in for a funeral. Don't stay at this hotel, even if they give you the opportunity. You might find yourselves high and dry, too.
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Ainsworth, Owner at GrandStay Hotel & Suites Ames
Responded Apr 23, 2021
Maryann~ Thank you for taking the time to respond and leaving feedback regarding your experience. In doing research on your reservation, you were due to check-in on 4/23. Our front desk agent contacted you Tuesday to inform you of our unforeseeable repairs to your suite. During this time, we offered several other hotels with the same room layout and rate that had availability. you can assure our team worked diligently to try and resolve the issue. We apologize we did not meet your expectations and hope for another opportunity to accommodate you in the future. Kind regards, Nicole Gibbs General Manager GrandStay Hotel & Suites Ames Iowa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To the Management:
No one a the front desk and i heard someone talking in the back office as I said hello. They both came out and as looking unhappy and the only words this person said when I ask for the bag of breakfast is how many do you want.. the other staff with her shook her head as she walks out the door. No good morning or whatsoever and i am expecting a greetings to be polite and I cant believed how these staff behave in a hospitality business like this, my opinion, find another front desk agent if this business owner wants to make money. This pandemic is hard enough for business alone. We are a hotel owners in Lake Geneva and if my staff behaves this way, I will fire them in a heart beat and find good people immediately.
Max and Milah
308
No one a the front desk and i heard someone talking in the back office as I said hello. They both came out and as looking unhappy and the only words this person said when I ask for the bag of breakfast is how many do you want.. the other staff with her shook her head as she walks out the door. No good morning or whatsoever and i am expecting a greetings to be polite and I cant believed how these staff behave in a hospitality business like this, my opinion, find another front desk agent if this business owner wants to make money. This pandemic is hard enough for business alone. We are a hotel owners in Lake Geneva and if my staff behaves this way, I will fire them in a heart beat and find good people immediately.
Max and Milah
308
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Date of stay: July 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Ainsworth, Owner at GrandStay Hotel & Suites Ames
Responded Jul 7, 2020
Dear Max and Milah, Thank you for taking the time to complete a guest survey after your recent stay at GrandStay Hotel & Suites. I sincerely apologize for the lack of customer service you received during your stay. This is certainly not the kind of experience we want our valued guests to have. Please accept our apologies. I invite you to contact m directly the net time your travels bring you to Ames, and we will ensure that you will have a better experience the next time you stay at GrandStay. Nicole G. Assistant General Manager GrandStay Hotel & Suites
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First glance, it seemed like it would be an okay hotel experience. Reviews were mixed, but our family usually gives the benefit of the doubt to the good reviews. We were greeted by a happy hotel staff member at the front desk. However, he and his coworker expressed that they were stressed as the hotel had never been booked this full before. We get to the room. It's not clean. Mold growing in the tub. dirt on the floor. large pretzel debris in the pull out bed. The pull out "bed" is the main source of contention. There was no bedding provided anywhere in the room for the pull out (and yes, we reserved a two bed room). We knew they were busy at the front desk, so my husband went down to get bedding. They were able to provide sheets and a pillow, but no pillow sheets or blankets were available. The mattress in question was heavily stained and very thin. The mattress was lumpy and painful. we tried moving it to the floor to see if that would provide more support, but it didn't. My older son chose to curl up on the floor instead. The regular bed wasn't bad and the room was nice in the respect there was a full size fridge. location was Convenient. While we were there a pipe leaked and the stairs became unaccessible for a day. The pool is tiny. It's all concrete and the floor becomes very slippery. The hot tub was out of order and looked as though a large amount of mud had accumulated at the bottom of it. If you need one bed only and just need a place to stay overnight this wouldn't be the worst option, but if you have a family look elsewhere.
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Date of stay: July 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Teeny, tiny concrete pool. Dirty and dangerous
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms were nice (separate living room and bedroom), but only have one bed. The room also included a full size refrigerator and stovetop. The pull out sofa in the living room is not comfortable, so I wouldn't stay here again if I needed two beds. The hotel included free breakfast, but it was below average based on my experience. Another issue is the hotel is currently short-staffed (as are most businesses in Ames), so sometimes the front desk is empty
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Date of stay: May 2022Trip type: Traveled with family
Room Tip:Â Room has one bed. Pull-out sofa is uncomfortable
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at GrandStay Hotel & Suites Ames
Responded Oct 17, 2022
Thank you so much for taking the time to leave us a review. We now have new management and hope you give us another try. At GrandStay we want each and every guest to feel warm and welcome during their stay. Have a great week!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We waited 15 minutes at the front desk and an employee was nowhere to be found. We called the number posted on the desk, but it just rang. I finally called their corporate number and they got ahold of the employee on duty.
The pull-out couch was DISGUSTING. Glad we had an inflatable mattress as backup. Getting extra sheets and blankets took several trips to the front desk before an employee was present to ask for some.
The pull-out couch was DISGUSTING. Glad we had an inflatable mattress as backup. Getting extra sheets and blankets took several trips to the front desk before an employee was present to ask for some.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandStay does not have a shuttle; however, we would be happy to assist you with arrangements for a taxi to take you to Stephens Auditorium. Stephens is 1.3 miles away from the hotel.
"Exercise room has an elliptical, treadmill and stair stepper all 3 pieces were very old and in a very tiny closed space."Read full review
"Be sure you are getting what you paid for. The website is very deceiving and service after the fact is nonexistent."Read full review
PRICE RANGE
₱5,059 - ₱8,095 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grandstay residential hotel ames
LOCATION
United StatesIowaAmes
NUMBER OF ROOMS
53
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about GrandStay Hotel & Suites Ames
Which popular attractions are close to GrandStay Hotel & Suites Ames?
Nearby attractions include Movies 12 (0.4 km) and Ames Dog Park (0.9 km).
What are some of the property amenities at GrandStay Hotel & Suites Ames?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at GrandStay Hotel & Suites Ames?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at GrandStay Hotel & Suites Ames?
Yes, free parking is available to guests.
What are some restaurants close to GrandStay Hotel & Suites Ames?
Conveniently located restaurants include Hickory Park Restaurant, Dublin Bay Irish Pub & Grill, and Texas Roadhouse.
Are there opportunities to exercise at GrandStay Hotel & Suites Ames?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at GrandStay Hotel & Suites Ames?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at GrandStay Hotel & Suites Ames?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does GrandStay Hotel & Suites Ames offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to GrandStay Hotel & Suites Ames?
Many travellers enjoy visiting Farm House Museum (3.4 km).
Is GrandStay Hotel & Suites Ames accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.