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All reviewsminutes past the hourtop floorsmall mallbed was very comfortablelocation is excellentcoffee makersan martinnight lifethe hard rock caferestaurants and barsgreat roomstayed nightsfree airport shuttlelake atitlanzona vivainternational airportbusiness trip
The hotel is conveniently located in Zona 10 with a good money for value. Room was spacious but not at the top, probably needing a refresh, especially the moquette and the bathroom. Breakfast was good. Service was great, I really appreciated help and nice smiles...More
Could not have had any nicer stay. Comfortable, clean room. Friendly, helpful staff. Exceptional breakfast. Close to the airport. View of the sunset with the volcano from the rooftop was wonderful. Stayed only one night and did not have time to explore the surrounding area...More
Thank Whitney S
Reviewed February 11, 2018
Review collected in partnership with Radisson Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The only good things in the hotel are the wifi (above the average), location and the attitude of most of the staff.
Really frustrating and disappointing:
1. breakfast assortment: just one kind of jam available (strawberry)
2. no air-con heating system: a small heater was...More
Response from CarlsonRezidor, Customer Care at Radisson Hotel & Suites Guatemala CityResponded January 22, 2018
Thank you for reaching out to us. We are delighted to read that you enjoyed our friendly and professional associates, reliable WIFI connection and convenient location. However, we are very sorry to hear that you were not satisfied with your hotel experience with us due...More
Great hotel, good food, nice staff. Recommended. I think this is mostly a business hotel, but could also be nice for tourists and family. I will definetly go here again. It has good rooms, near the vivid part of the city just by walk in...More
Response from GrupoAzur, Guest Relations Manager at Radisson Hotel & Suites Guatemala CityResponded January 30, 2018
Thank you so much for taking the time to review your recent stay. We are delighted to read that you enjoyed the food, Yes I Can! service, and your overall experience and hope you come back soon.