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I stayed 26-29 January 2018, for three nights, for business.
This is a simply OUTSTANDING hotel in Washington DC. This was my first stay at the Madison, which is a boutique version of a Hilton Hotel. The hotel has a wonderful location, where most downtown...More
I love this hotel. It has a boutique feel and now you get HH points. For those HH members with status, there isn’t an executive lounge, but I didn’t mind. Breakfast in the main restaurant is very good and the staff remembered me each day....More
2 Thank Greg F
Response from Paolo_Pedrazzini, General Manager at The Madison Washington DC, A Hilton HotelResponded 4 May 2018
Thank you so much for staying at The Madison Washington, DC. We are happy you enjoyed your stay. We look forward to seeing you again soon.
Everything about this hotel was amazing from the moment we checked in to the moment we checked out....Front desk is super friendly. We were upgraded to a fantastic room. The beds, decor and amenities were fabulous. Breakfast each morning had a wonderful selection and again...More
The hotel itself is wonderful. Very clean and welcoming and super nice. Everything is updated and the rooms are decent size. The only downside I have is the parking is awful!! For paying for the room you would think you would receive a ticket for...More
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The bathroom was not clean- there was grime in the sink in the corners and mold in the backsplash drain. I also had an issue with my first reservation "magically" cancelling so I rebooked and they did not honor the lower rate. It was clear...More
Response from Paolo_Pedrazzini, General Manager at The Madison Washington DC, A Hilton HotelResponded 4 days ago
Dear Jennifer 6524,
Thank you for taking the time to send us your comments about your recent stay. I have reviewed with our Housekeeping department to identify areas of improvement.
I am also sorry that you feel disappointed that the Front Office team did not...More
Response from Nadia_Choukairi | Property representative |
Hi Ben C- Our apologies for the delay! Our room rate does not include complimentary breakfast, unless if you were a gold or diamond Hilton Honors member. We do have a restaurant that serves breakfast, lunch and dinner at an... More
Hi Ben C- Our apologies for the delay! Our room rate does not include complimentary breakfast, unless if you were a gold or diamond Hilton Honors member. We do have a restaurant that serves breakfast, lunch and dinner at an additional cost and a Starbucks Bar Barista with breakfast pastries and cold and hot breakfast beverages. Please check out our rooms special offer some have breakfast included as well!