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All reviews white house avenue grill great location floor number the concierge lounge great view of the washington monument the corner bakery within walking distance national mall smithsonian museums room service two blocks corner room large hotel lincoln memorial two double beds business hotel
This is my go to hotel in the DC area. It’s perfectly located within walking distance of nearly everything. I was on the 14th floor and had one of the best views of the entire city looking out from the Lincoln all the way to...More
Response from TeamMarriott, Front Office Manager at JW Marriott Washington, DCResponded 2 days ago
Thank you so much for the awesome remarks! We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Washington, D.C. We appreciate you highlighting some of our hotel’s excellent features. Your recommendation is truly...More
Safely this will be my last stay with Marriott properties. After 11 years and over 400 night the recent changes to Marriott's rewards program since their merger with SPG has eliminated many of the benefits previously afforded loyal customers. A rewards program that offers no...More
Response from TeamMarriott, General Manager at JW Marriott Washington, DCResponded 3 days ago
We appreciate your 11 year loyalty to Marriott Brands and thank you for choosing our hotel for your visit to Washington, DC. We apologize for any difficulties you experienced, which caused your stay to be less than ideal. We always want our guests...More
The location here is really ideal. JW Marriot puts you at the doorstep to all the places in DC you heard you should see, and it puts even closer to the places you haven't heard you need to see before they get blown up.
Response from TeamMarriott, Front Office Manager at JW Marriott Washington, DCResponded 4 days ago
Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. Our superior location in the heart of the city's downtown neighborhood offers our guests a chic retreat to...More
Location is the key here. If you want to walk DC this is your place. The rooms are nice, but as others have noted not really up to regular JW standards. I've stayed in perhaps half the JWs in the world (all of them in...More
Response from TeamMarriott, Front Office Manager at JW Marriott Washington, DCResponded 6 days ago
Thank you for being our guest at JW Marriott Washington, DC. We are happy to know you were pleased with most aspects of our hotel and that you especially highlighted our convenient location and courteous associates. Thank you again, and we hope to...More
I arrived today and could not be more disappointed. The room is perfectly nice, but the staff I have interacted with so far is NOT Marriott quality and the dining options are WAY below expectations,
I am here for work and arrived in mid afternoon,...More
Response from TeamMarriott, Manager at JW Marriott Washington, DCResponded 1 week ago
Dear LesliefromNY, thank you for being such a loyal guest to the brand and for being our welcomed guest. We sincerely apologize for not meeting your expectations with our dining options. We unfortunately do not offer room service at our hotel, but have many other...More
I booked mine after the status change but not knowing that it changed. They wouldn’t honor the old gold status for me. There’s really no reason for me to stay at Marriotts anymore. I don’t care about a higher floor which... More
I booked mine after the status change but not knowing that it changed. They wouldn’t honor the old gold status for me. There’s really no reason for me to stay at Marriotts anymore. I don’t care about a higher floor which some think is an upgraded room.