Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
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About
#109 of 153 hotels in Washington DC
Location
Cleanliness
Service
Value
Modern hotel near the National Mall, The Wharf DC and United States Capitol BuildingThe Holiday Inn® Washington Capitol-National Mall's location places you within walking distance of the National Air and Space Museum, National Museum of Natural History, Museum of the Bible, International Spy Museum, Museum of African American History and Culture, and of course the gorgeous National Mall. In addition to DC's most popular attractions, numerous government agencies and offices such as DOE, DHHS, FAA, FEMA, HUD, NASA, USDA, and American Farm Bureau Federation, are within walking distance. Book your stay just minutes from Washington's most storied historical sites, including the Washington Monument, Jefferson Memorial, World War II Memorial, and MLK Jr. Memorial. Amenities include free high-speed Internet access, mini refrigerator, Keurig coffeemakers, and in-room safes.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking garage
Wifi
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Vending machine
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Picnic area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Spanish, Arabic
Location
96Great for walkers
Grade: 96 out of 100
32Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
550 C St SW, Washington DC, DC 20024-2572
Getting there
L'Enfant PlazaWashington DC Metro3 min
Federal Center SWWashington DC Metro5 min
Nearby restaurants
Mitsitam Native Foods Cafe
998 reviews5 minAmerican
Capitol Bistro
124 reviews1 minAmerican
Potbelly Sandwich Works
84 reviews5 minAmerican
McDonald's
133 reviews3 minAmerican
See all nearby restaurantsNearby attractions
National Air and Space Museum
23,422 reviews4 minSpeciality Museums
Museum of the Bible
1,142 reviews3 minSpeciality Museums
Hirshhorn Museum and Sculpture Garden
898 reviews5 minArt Museums
National Museum of the American Indian
2,401 reviews5 minHistory Museums
See all nearby attractions3186Reviews124Q+A100Room tips
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I stayed 2 nights using IHG points and was charged for taxes and fees. I've never had that happen at an IHG hotel, or any other hotel for that matter. Very misleading! Otherwise it's a fine hotel, but they shouldn't be charging taxes and fees on free nights.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Front desk staff was excellent! Super friendly and helpful! We travel often and this is a hotel we will definitely stay at again. The room was decent sized and very clean. Beds were comfy, a warmer blanket would have been great. The heater in the room was quite loud. Parking was very convenient and easy to access. Within walking distance to all the museums and the wharf.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel is in a great location for a tourist. Subway station only a couple of blocks away and the national mall very close. Rooms very nice and daily housekeeping exceeded our expectations. Front desk personnel friendly and helpful. Our room was very quiet. On the negative side the restaurants in the hotel are very disapointing. Very expensive. I feel they take advantage of the hotel guest because there are very few choices in restaurants nearby. There is a pizza place and a McDonalds within the block and nothing else but food trucks in front of the air and space museum. I would stay at the hotel again if there were better options for dining.
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Date of stay: February 2023
Value
Service
Sleep Quality
Room Tip: I would avoid the hotel restaurants
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 1 week ago
Hello tangojohnDallas, We appreciate your feedback. It is great to hear from one of our most valued guests and for always choosing our hotel brands for your stay. Here at Holiday Inn, we always ensure that we are a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. We hope you can give us a chance to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I’m not sure where all of these 5 star reviews are coming from but they definitely did not stay in our room. We have one night left in room 277, a 1 bedroom ‘suite’. We were kept up all night since we are on the ground level with 4 railroad tracks 30 feet away from our rooms windows with trains honking and shackling up 24 hours a day at least every 30min. We can not even comfortably open our curtains as we are on the bottom floor. As for the inside of the room we are pretty disappointed. We stay at Holiday Inns pretty regularly and have always had a good visit until now. The room is dark, has two colors of lightbulbs, stains all over the walls and carpet along with large patched holes in the walls that have not been finished. This is all ok if I’m paying $100 a night total but for almost $550 for two nights it’s pretty unacceptable. Oh and the toilet rocks when you sit on it as if it’s not bolted down at all… NOT WORTH THE MONEY Pros: Very nice lobby, friendly staff and good location for tourists like myself.…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 3 weeks ago
Hi Storyteller188517, Thank you for choosing our hotel and for taking the time to provide feedback about your experience and for always choosing our hotel brands for your stay. Holiday Inn provides the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope you can give us a chance to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel 'could not' honor request to book us adjoining rooms, even tho, when reserving room this was not a problem. Rez even had a note about adjoining rooms, but no luck. No USB outlets. Average internet service. Staff less than friendly. Beds comfy. Linens soft and clean. Deep tub, but poor pressure in shower head.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 4 weeks ago
Hi DinnyBitting, Thank you for staying and sharing your experience at our Holiday Inn Washington Capitol - Natl Mall. We appreciate you as one of our guests! We're committed to providing you with the best overall experience. I'm sorry about the issues encountered during your stay. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. We look forward to seeing you again on your future trips and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let's start with the pros: (it is a shorter list). -location (a little further from the Mall than I usually stay but still within walking distance) -room (decent room, clean, good size) -price (this was fair overall, not stellar but decent) Cons: -Charges (the hotel made five total charges to my card on file which included the total charge x2 plus three extra charges; eventually the extra four charges were removed so the correct amount was the only one finally processed but this could be frustrating for someone who has not planned for hundreds or thousands in charges holding up their account for a week or so) -Parking (the hotel charges for parking which is an attached public garage; my partner parked and paid less than half of what I was charged due to a reduced weekend rate just paying through the garage. Something to check into) -Restaurants on site (This turned into one of the best memories at the hotel purely for how laughably bad it was. The buffet breakfast was what it was; watery eggs, McDonalds hashbrowns, etc. For dinner my partner ordered the homemade chips as his side. They were literally potato chips. Out of a bag.And they charged extra for them! The gall. The staff were incredibly slow, waiting for 20-30 minutes for drink refills, etc. ) In summary, if you are looking for a moderately priced place to stay for a decent night's rest, this isn't a terrible choice. Watch your charges, check into parking costs, and don't bother eating there. DC has too many good restaurants.…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 30 Jan 2023
Hello, amycE8965UV Thank you for telling us about your experience with us during your stay at our hotel and also for choosing us. This will indeed help us improve for you and other future guests. I would like to take this chance to apologize for the situation you have encountered. Don't worry, I have shared your sentiment with our management for further attention. Nothing makes us happier than delivering the best experience to our beloved guests. We look forward to serving you again. I'm sure you'll love the changes and improvements. Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was very clean with comfy beds and great water pressure in the shower. All hotel staff were friendly and housekeeping was excellent. You can't beat the location. It is only a block from The Air & Space Museum and within comfortable walking distance of the National Mall. Parking garage was well lit, clean, and there was always an attendant on duty.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 3 Jan 2023
Andrew N, Thank you for choosing to be our guest for your recent trip from North Carolina. We appreciate your feedback and are happy to hear that our water pressure, location and parking garage were contributing factors to a successful visit. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff member I interact with (a young Chinese man) made derogatory comments behind his mask. I was shocked. I only said hi and he said a nasty thing. In the evening my friend went to the vendor machine they kept close to reception and I waited for her a few steps away and he noticed me. His behaviour repeated. The same nasty comment. I stayed before at the same inn in Windsor and everything was fine. That's the reason I booked again with them but I will never do that again. This is unacceptable customer service not to mention that it's inappropriate in general.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 3 Jan 2023
316lymn, Thank you for choosing our property for your recent visit. Please contact us at your earliest convenience to describe the individual and scenario in further detail so we are able to address accordingly. We appreciate you taking the time to bring this matter to our attention and we hope to speak with you soon. Please contact (202) 479 - 4000 and ask to speak with the Front Office manager or the manager on duty.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, easy walk to National Mall. The parking garage was a tight fit for our Silverado and the fee was really high, $58 one day. Starbucks and cafe were nice and convenient. Gym was decent. Trains were loud right outside the window. Bathroom was small and not the cleanest.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 3 Jan 2023
thornton32704, Thank you for choosing our property for your visit from Mississippi. We appreciate your detailed review and we hope to see you again in the future. For future accommodations with a vehicle we would suggest to look into our parking package and seek parking on P2 or P3. The lower levels will still offer access to the hotel lobby however the parking spaces are fit for SUV and larger vehicles. We hope to see you again and wish you a happy New Year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Love this hotel - great location, wonderful staff. Location is perfect for sightseeing on the mall. Love that there's a Starbucks and restaurants onsite as well (kids eat free!) Shut out to Chris the front desk manager who went above and beyond to make our stay enjoyable!
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 28 Dec 2022
DaphyPhunk, Thank you for choosing to be a guest here with us at Holiday Inn Washington Capitol - National Mall. We are very happy to hear that you found our amenities, staff and location ideal for your DC trip. We will be sure to share your kudos with Chris and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$219 - US$368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn washington - capitol hotel washington dc, holiday inn washington dc, washington dc holiday inn, holiday inn capitol
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
536
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Claim Your ListingHOLIDAY INN WASHINGTON CAPITOL - NATL MALL, AN IHG HOTEL - UPDATED 2023 Reviews & Price Comparison (Washington DC) - Tripadvisor
Frequently Asked Questions about Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Which popular attractions are close to Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Nearby attractions include National Air and Space Museum (0.3 km), Museum of the Bible (0.2 km), and Hirshhorn Museum and Sculpture Garden (0.4 km).
What are some of the property amenities at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Guests can enjoy a rooftop bar during their stay.
Is parking available at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Conveniently located restaurants include Mitsitam Native Foods Cafe, Capitol Bistro, and Potbelly Sandwich Works.
Are there opportunities to exercise at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel located near the city center?
Yes, it is 1.0 km away from the centre of Washington DC.
Are any cleaning services offered at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.