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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#17 of 153 hotels in Washington DC
Location
Cleanliness
Service
Value
Travelers' Choice
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Vending machine
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Languages Spoken
English, French, Spanish, Arabic and 1 more
Location
97Great for walkers
Grade: 97 out of 100
45Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
520 N. Capitol St NW, Washington DC, DC 20001
Getting there
Union StationWashington DC Metro4 min
Judiciary SquareWashington DC Metro9 min
1101Reviews66Q+A100Room tips
Reviews
Traveler rating
- 833
- 190
- 48
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- 14
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This is the most romantic hotel we have ever stayed in. It is romantic in the sense of its charm and history. We were delighted to meet the owner Danny Coleman, who joked about giving us a test in the afternoon on all the information the front desk supervisor Brenda Ford gave us upon check-in. Danny is very proud of his ownership, and of his highly professional team. Brenda helped us with everything that we asked for, such as where to go to buy a bottle of champagne, loaning us an umbrella, and, of course, all of the precise and useful information in and around the hotel. We visited from Florida, and was not prepared properly for the wind chill effect, as our preparation was only based on the degrees in temperature. We must give a huge amount of thanks to the hotel's offer of hot beverages 24/7, and we warmed up quickly every time we stepped back in from our outings. We have enjoyed the cappuccinos, lattes, hot chocolates, and the selections of tea. Upon departure we said to Brenda, sincerely, that every time we are in DC in the future, we will stay here, and will tell all of our friends to do the same. We had two regrets. One, LFC lost to Bournemouth on the Saturday morning when we had our breakfast in The Dubliner, and we could not celebrate a victory with Patrick, who greeted us upon seeing my LFC jersey. Two, we did not get a chance to have a pint with Danny. We will be back! Karl and Limei from Orlando, Florida…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 1 week ago
What a wonderful story and so glad to hear that you experienced the warm hospitality of Phoenix Park and the Dubliner. Brenda, Danny and all the team thank you and hope to welcome you back here when it is warmer! Thank you. David Hill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
We are finishing up our last night here as I type this. It has been such a lovely experience! The staff are warm and welcoming. The room, while a bit small (we booked a single bed room and the size reminded me of some hotels we’ve stayed at in Europe), was clean and had a boutique feel to it. The bathroom was roomy and the shower was really nice! It’s so close to the Capitol which is also nice. We walked a lot of places! Will definitely stay again!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 5 Sep 2022
So happy to hear that our team looked after you so well and made you feel so welcome. We hope to welcome you back again in future. David Hill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
you found your hotel !!! loved everything about this place…. the rooms were so beautiful and updated…. the staff outstanding…. the location cant be beat for touring the museums…. and the irish pub attached was crazy fun with a delicious morning breakfast. Book this hotel. youll love.💕
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 2 weeks ago
So pleased to read that you enjoyed your visit and that our team looked after you so well. They join me in thanking you and we hope to welcome you back again in future. David Hill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I came here for 2 nights and chose the hotel because I had an early morning train from Union station which is about a 7 minute walk from the hotel. The hotel is well located although there are lots of homeless around the area. This is DC and that is part of the picture here, it was fine, not a security issue but to note. There are good things about the hotel and some not so good things. The staff are very nice and the room I had was spacious enough and apart from not having a coffee/tea kettle of some kind, pretty well appointed. Not so good things, it is one of the noisiest hotels I have been in. My room was located by the alley and besides a really noisy HVAC unit, at about 730 in the morning, they were moving the beer barrels (or what sounded like that). In the room, there is an equally loud heating/cooling unit and although the neighbors were pretty quiet, you could hear them. The biggest issue, though, was the noise from outside and old windows that need to be replaced. There is a reason that they include earplugs with the toiletries. Also, and it has been mentioned, $5 water is so stupid. This is not a cheap hotel, give a bottle of water to the guests. Finally, like other guests I was not told about the 2nd floor coffee lounge actually was not told about anything in the hotel! The female check in person was explaining this to others but my guy did not. Lastly, lastly, there is a bar/restaurant but it is really more of a pub. I went in mid week just to get a glass of wine and it was just dark, filled and loud...so not really a hotel bar more a pub adjacent to the hotel...…
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Date of stay: March 2023Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: avoid getting the hotel room near the alley
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 2 weeks ago
Thank you for your visit and sharing your comments. I am sorry you were not fully pleased your stay. While we do try to inform guests of all the facilities in the hotel as well as share this information by in-room tent cards as well as an on-line guest letter via QR code via the signage on the bedroom mirror in event we fail to do so, I am sorry you were not advised. We will review the importance with our team to ensure all guests are fully welcomed. Thank you again for staying with us. David Hill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic experience! Beautiful, super friendly staff, clean room and the best pillows! Highly recommend...location is walking distance from Union Station. Price is great also--I stayed based on a review, hope it helps someone else also!
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
We appreciate your business. David Hill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Phoenix Park Hotel is absolutely lovely! It is a beautiful, boutique hotel that is full of character and charm. I refuse to stay anywhere else when I am in D.C. The rooms are lovely and extremely comfortable. The staff are friendly and helpful. A trip to the Dubliner (adjacent restaurant/pub accessible through the hotel lobby) is an absolute MUST! Getting to stay at the Phoenix Park Hotel turns my quick business trips to D.C. into little mini vacations.
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
Delighted to have had you with us. We thank you. David Hill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are wanting a convenient location to the National Mall with excellent amenities the Phoenix Park Hotel is place to stay. The room and overall experience was excellent. The staff and employees are very helpful and considerate.
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
Glad to read that we exceeded your expectations. All our team join me in thanking you for your visit. David Hill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great experience at the Phoenix Park Hotel in January. This is the second year my company has held a meeting here and the hotel exceeds all expectations. Staff is responsive, friendly and can anticipate my needs before I can ask for anything. The banquet staff was great... food was delicious! And my conference services manager was absolutely amazing. Janice Washington is the best... I wish all the CSM's I work with were as responsive and thorough as she is. Plus she is a delight to work with. Cat Iheacho is a fabulous sales manager. I have dealt with other sales managers that seem to disappear after a contract is signed... this is not the case with Cat. She was with me every step of the way. Everyone at the hotel was super friendly, starting with the front desk at check-in. I look forward to holding more events at the Phoenix Park. …
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
It was our pleasure to welcome your company back to Washington and Phoenix Park. It is always good to hear that we exceeded the expectations of you and your associates. I am so happy that Janice and Cat provided such good care and attention. They and all the team joining me in saying thank you. David Hill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
great location near Union Station. We walked down to the Capital and then to the Washington monument. Pub in the hotel had great atmosphere and good food. Very convenient. Room was clean and comfortable. Has an area where you can get coffee at anytime which was nice. Staff was very helpful. Will certainly use again when in town.
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
Delighted to know that we exceeded your expectations. We thank you for staying with us. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay was good. Great location…the hotel was steps away from the train station and close to the monuments. However, the rooms were smaller than what I was expecting. The staff was great and provided great customer service. There was also a restaurant on site. We got drinks but no food. I would definitely stay again.
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
So pleased to know that our team looked after you so well. They join me in thanking you for your visit. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$197 - US$359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix park washington dc, phoenix park hotel, hotel phoenix park, pheonix park
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
149
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Claim Your ListingPHOENIX PARK HOTEL - UPDATED 2023 Reviews & Price Comparison (Washington DC) - Tripadvisor
Frequently Asked Questions about Phoenix Park Hotel
Which popular attractions are close to Phoenix Park Hotel?
Nearby attractions include National Postal Museum (0.1 km), Union Station (0.3 km), and National Japanese American Memorial (0.4 km).
What are some of the property amenities at Phoenix Park Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Phoenix Park Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Phoenix Park Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Phoenix Park Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Phoenix Park Hotel?
Conveniently located restaurants include Bistro Bis, Union Station, and The Monocle.
Are there opportunities to exercise at Phoenix Park Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Phoenix Park Hotel located near the city center?
Yes, it is 0.8 km away from the centre of Washington DC.
Are any cleaning services offered at Phoenix Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Phoenix Park Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Phoenix Park Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, and Arabic.