I visited back in October and the staff was incredible, everyone was kind, caring, and patient. The staff truly value their guests & go above and beyond to ensure your stay is nothing less than incredible. I wanted to give a special shout out to the bellman Demi he was lovely so kind, and sweet. I loved the AC in DC, and I will tell all my friends and family to stay here when they come to the city. One of a kind service !
Jerome has been amazing from the moment I checked in all the way through. He managed to bring all of6 o pieces of my luggage to my mom and was able to give me so many suggestions on where to eat. When no one is around he is! So accommodating, approachable and helpful. Thanks Jerome!
We were looking for a night of fun in the city. Being locals we sprung upon this gem. The facade of the building was very chic which was mirrored inside with their bar decorations and classy dining area. Checking in was a whole experience in itself! We were graciously greeted by the fabulous Tiffany and Jerome. The duo welcomed us with a friendly smile and great energy. Which set our mood for the rest of our stay. Will definitely recommend and come again soon!
This is my first time staying at an AC hotel and this Marriott affiliated property in Downtown Wash DC is very nice. The room is medium sized, clean and nicely appointed; The bathrooms is modern, clean, and functional; and the TV is good quality, nice size for the room, and has an array of channels. What is most impressive however is the service. From the from desk staff, dining manager, and others, they act as if their job is to go above and beyond. I particularly want to call out front desk personnel Jerome, who is professional in his demeanor, pleasant in his attitude, helpful, and simply magnificent; and Amel, who although brand new to the property, already has a can do attitude. Bravo AC Hotel in Downtown Wash DC; I won't hesitate to consider staying here on my next trip to DC.…
My stay at the AC Hotel was amazing. Jerome was especially accommodating to my friends and I. He went above and beyond to make sure we were comfortable for our whole trip. Jerome and Tiffany were also kind enough to share places to explore around town which was especially helpful since we were not familiar with the area. I will definitely be back again!
I stayed at this hotel last week and I love it. The location is perfect near shopping areas, conscience stores, and restaurants.The rooms were beautiful spacious and clean. Upon arrival I was given a sheet of speakeasy recommendations which I thought was very unique and cool. I really appreciated that. The staff was helpful and polite. I truly felt welcomed at the hotel. One staff member in particular Jerome was truly helpful. He helped me with multiple matters personal and hotel related. I really appreciated his attention to guest and hospitality. If you are thinking about staying here I would definitely recommend!
FANTASTIC experience!! Family weekend in Washington DC and our family grew by about 10 ppl due to the fantastic staff. I cannot say enough about Jerome, Tiffany and Brittany (I call her Brittany Sunrise b/c she was just a ray of sunshine). They treated us like family and took care of us. Had some issues with lost luggage and they took care of us!!
The staff was amazing! They were very helpful and responsive. Amarri went above and beyond. She always greeted us and asked if we needed anything. She also helped us with a couple of requests. It was a great experience.
The hotel was everything we expected and more. The staff was very friendly and helpful. Jerome was awesome! He made sure we had everything we needed and was very attentive. He went above and beyond to assure we were comfortable.
I would just like to say that we have had a fantastic stay here. Jerome was o awesome in helping me clean up a spill. He was great and he was effective and quick. Jerome is awesome!!! I will return to the AC hotel DC Downtown due to such incredible service.
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