InterContinental Washington D.C. - The Wharf, an IHG Hotel
801 Wharf Street SW, Washington DC, DC 20024
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Dining (49)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#27 of 154 hotels in Washington DC
Location
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Value
Travelers' Choice
Delight in modern comfort and be inspired by the breathtaking views of the Potomac River at the InterContinental® Washington D.C. - The Wharf, a LEED Gold Certified property. Our luxury waterfront hotel is located less than a mile from The National Mall and historical monuments, and it is close to gourmet restaurants and shops at The Wharf District. Tour the iconic Smithsonian Museums, the International Spy Museum, and visit Capitol Hill. Discover everything Washington D.C. has to offer.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Boating
Canoeing
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Rooftop pool
Pool with view
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Water sport equipment rentals
Aerobics offsite
Bowling offsite
Canoeing offsite
Evening entertainment
Patio
Squash offsite
Tennis court offsite
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Marina View
Languages Spoken
English, French, Spanish, Arabic and 6 more
Location
94Great for walkers
Grade: 94 out of 100
48Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
801 Wharf Street SW, Washington DC, DC 20024
Getting there
WaterfrontWashington DC Metro9 min
L'Enfant PlazaWashington DC Metro11 min
925Reviews44Q+A100Room tips
Reviews
Traveler rating
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Lisannez wrote a review May 2023
Washington DC, District of Columbia119 contributions49 helpful votes
My four stars are for what I consider to be five star service. The hotel refunded our entire stay (booked through Expedia) due to the issues that we had during our stay. But only four stars because we really should not have had the issues in the first place. Hopefully though this will not repeat in the future. My best friend and I booked one night Saturday for Memorial Day weekend to do a staycation. The staff was amazing, they really made you feel appreciated and as if you were being provided with five star service. We had originally booked a room that was higher up with a water view. Our room was not ready and so we went to get some food. While dining the front desk called and let us know that they could upgrade us to a room with a full balcony on a lower floor, which the front desk said was the better room. Upon arriving in the room we were very pleased to see that the balcony was huge, with a full sized table and chairs and an amazing water view. We were on the 4th floor. Unfortunately the outside of the door was covered with mosquitos. There was no screen and there would be no way for us to open the door without them coming into the room. My friend called the front desk, where we were told they could do nothing about it, that it was because we were on the water and the time of year, and we were directed not to open the balcony door at all. It was odd since we had eaten outside several times and had zero issues with mosquitos. There was a bush and patch of grass on the balcony and I suspect that was the source. But waste of a balcony entirely. The mini bar was also unmarked. They had a can of pringles and something else in a cabinet under the TV, but it looks like drawers as does where the fridge is. So we had opened it. Upon check out we were told there were two charges for the mini bar to which we immediately responded no, I suspect it was because we opened these not knowing. Most hotels that have a charge for just opening the fridge have the fridge clearly marked, this was not so be careful with that. They removed the charges. There is also no fridge to store anything in, it is full of the mini bar items. The shower was quite nice, good pressure. I loved that the bathroom had a chair with a vanity. Unfortunately all of the mirrors are in the bathroom, including the full length mirror, that does not work well with two women. Robes were in the room on arrival but we had to call for slippers and extra amenities. Housekeeping was really nice though and brought us an entire basket of amenities to pick from. The staff did not speak English though so it was a bit difficult to communicate with them as we do not speak Spanish. But they were delightful. The reason the room was comped though was because there was a VERY loud wedding going on at the hotel. The music began at around 7:00 pm and did not end to closer to 1:00 am. I believe because we were on the floor right above it we heard it. It was literally like we were at the wedding that's how clearly I could hear the music. The floor was shaking. I first called at 11:00 to complain and was told they would be done by 12:00 and offered nothing other than they were going to ask the DJ to turn down the music. It only got louder. At closer to 12:00 am I called again and was told that it was actually not going to stop until closer to 1:00 am and they were not sure whom I spoke with. To their credit they did offer to comp the entire room. And they called the next morning to apologize, and apologized again at checkout. The charges were refunded very promptly. This is great but if you needed to sleep or had small children, it still would have been a massive issue. We did attempt to go up to the rooftop deck to try to see the sunset but were told it closed at 8:00 pm. There were protesters for a few hours in the afternoon but the hotel warned us about that, as there was a permit and it was not very disruptive as we were out and about for most of it. I do think the hotel handled this very well. But I do wish we had not had the issue in the first place. It is a great location and the rooms are quite nice, wonderful view, great staff overall. Hoping this is a one off but wanted to let others know. …
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great hotel and great staff! Rooftop pool with incredible views makes it even better. I would definitely stay here again. And of course thank you for making it a wonderful anniversary weekend and the surprise bottle of wine in our room.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Lee, General Manager at InterContinental Washington D.C. - The Wharf, an IHG Hotel
Responded today
Dear Craig K, Thank you for staying here with us at the Wharf recently for your anniversary weekend, and for your kind Trip Advisor review! I am delighted that you found our hotel and colleagues to be great, and that you enjoyed your special celebration here! We look forward to hopefully welcoming you back again one day soon! All the best, Chris Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself is lovely and the staff are very welcoming. The view from the rooftop is pretty amazing. The drinks are quite overpriced, but that is to be expected for the area. Everything at the wharf comes with a markup. The beds are quite firm and there are no exhaust fans in the bathroom, which can make it a little uncomfortable with 2 adults and 2 children trying to get ready for the day. The valet option, should you choose to use it, needs a bit of a refresher on communication. 4 times we requested our vehicle and every time they tried to charge me as if we were checking out. I do not think that should be a deterrent from staying at the hotel, just wanted to make people aware of our experience.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Lee, General Manager at InterContinental Washington D.C. - The Wharf, an IHG Hotel
Responded today
Dear Jesse D, Thank you for staying here with us at the Wharf recently, and for sharing your experience on Trip Advisor. We are thrilled to hear that you found our hotel to be lovely, and our colleagues very welcoming, and appreciate as well the feedback that you have provided. I apologize that we did not meet your expectations in all regards, and hope to have the opportunity to welcome you back in the future. All the best, Chris Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I could not believe IHG's callous and outrageous reaction towards the restaurant workers unionization! Closing down Moon Rabbit just when they got nominated as one of the 10 Best Restaurants in the US by Food & Wine, a finalist for the 2023 The RAMMY's Upscale Casual Restaurant, and Chef Kevin Tien as a finalist for The RAMMY's 2023 Chef of The Year was the biggest mistake they made. Not to mention, doing this during the AAPI (Asian American Pacific Islander) month! Chef Kevin Tien has brought lots of accolades and honor to IHG. He and Moon Rabbit were certainly the biggest crowd-drawer for IHG! This doesn't present well for the IHG Corporation. In a span of of 6 years, you've lost two big name restaurants!
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Absolutely phenomenal hotel. Wouldn’t change or thing or ask for anything different, the hotel management and staff were incredible and the hotel was immaculate. If you haven’t stayed in DC in awhile, I highly recommend passing by this hotel and the wharf area, it’s definitely worth it.
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Date of stay: May 2023Trip type: Traveled with family
Room Tip: Definitely check out the wharf if you’re in DC
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Lee, General Manager at InterContinental Washington D.C. - The Wharf, an IHG Hotel
Responded 4 days ago
Dear Nick Soro, Thank you for staying with us recently here at the Wharf, and for your kind Trip Advisor review. We are thrilled to hear that you found our hotel to be phenomenal, and greatly appreciate your high recommendation! We hope to welcome you back again one day soon! All the best, Chris Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
How to think about a hotel that shuts down its thriving restaurant (rated by Food & Wine as one of the 10 best in the country) to try to prevent its employees from unionizing? If a hotel doesn’t care about its employees, then how can it care about its guests? I will never stay there again.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Location is nice and building is also nice, but service is lacking. For example would request car from valet and would have to ask again as they seemed to get distracted and forget. Front desk was not very friendly and made mistakes on bill. No turn down service, no bottled water in room. Breakfast was not enjoyable as there was a protest/rally against the hotel right outside were we were sat for breakfast (union vs IHG Hotels.) Hard to enjoy your meal under such circumstances. There are several other reasonably priced hotels or may try the Pendry next time.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Lee, General Manager at InterContinental Washington D.C. - The Wharf, an IHG Hotel
Responded 5 days ago
Dear Vilma A, Thank you for staying with us here recently, and for taking the time to share your feedback on Trip Advisor. I am glad that you found our hotel and location to be nice, however apologize that we did not meet your expectations in regards to service. I would be grateful for an opportunity to personally apologize to you, and would ask that you please contact me at your convenience. Many thanks, Chris Lee General Manager Email: chris.lee@ihg.com Phone: 202 878 8585
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I had a memorable stay at this hotel. Marisse took great care of us assisting us with transportation and making sure our family was comfortable. She went above and beyond! Awesome pool!
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Lee, General Manager at InterContinental Washington D.C. - The Wharf, an IHG Hotel
Responded 5 days ago
Dear Melissa G, Thank you for celebrating Mother's Day with us here at the Wharf, and for your kind review! I am delighted that you and your family had such a memorable stay, and that Marisse provided you with such caring service. She is one of our superstars, and I appreciate you recognizing her! We look forward to hopefully welcoming you back one day soon! All the best, Chris Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent stay. Location, room accommodations, bed and pillow comfort all superior. Only complaint is a courtesy complaint. I was not alerted upon check-in to the fact that the room I was assigned to had an adjoining room to another with a pass through door. It was Georgetown Graduation weekend, there was also a professional Soccer team and several wedding parties staying at the hotel. Because I had an 'adjoining room' to someone unrelated to me, partying for whatever reason, I endured the late night partying shenanigans, slipping through the door, chanting 'OMAHA' and drunken shouting, etc., of those in the adjoining room well into the night and early morning hours, specifically 3am. Other than that noisy challenge on one of a two night stay, I have no complaints and only raves about location, accommodations, service, etc. One side note, we left three signature cocktails at the hotel bar's hightop table area unfinished because they were watery and not worth consuming. We were never served a glass of wine we ordered and got tired of waiting for. Bartenders were obviously over extended and couldn't meet the needs of the variety of patrons. …
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Staff should alert you at check-in when you are assigned an adjoining room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Lee, General Manager at InterContinental Washington D.C. - The Wharf, an IHG Hotel
Responded 5 days ago
Dear Joanne C, Thank you for staying with us staying here with us recently, and for taking the time to share your experience on Trip Advisor. While I am delighted to hear that you had an excellent stay, I apologize that there were a few aspects of your visit, that did not meet your expectations. We hope to have the opportunity to welcome you back again in the future, and please let me know in the meantime if I may ever be of assistance to you. All the best, Chris Lee General Manager Email: chris.lee@ihg.com Phone: 202 878 8585
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I come to this hotel quite often while on travel for both personal and business stays. The InterContinental Wharf gets everything right...EVERY TIME; from welcome to good-bye! I asked for a special request on my most recent visit for my Mother's Birthday and I was overwhelmed with the thoughtfulness and execution of my request! I couldn't have done better myself and my mother and family were all wowed! Food & Drinks are both excellent at their restaurant, Moon Rabbit, location is ideal to tourists attractions and the staff are more than friendly. Rooms are quiet, views of the Potomac River and the Wharf are a great touch and the design is super modern. Khristine, their Guest Relations Manager, has been nothing short of spectacular. A true master of care and recognition is the gold standard of her class. I appreciate the training of her staff to ensure IHG standards are met and exceeded. I can't thank her and the staff enough :-). Fun, professional and attentive! If anyone is on the fence of what hotel to stay while in the DC area, don't hesitate, just book this hotel. You WONT be disappointed. …
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Lee, General Manager at InterContinental Washington D.C. - The Wharf, an IHG Hotel
Responded 5 days ago
Dear Michael P, Thank you for your continued loyalty to our hotel, and for your wonderful Trip Advisor review! We are grateful that you continue to return time and time again for business and for leisure, and that our colleagues continue to get everything right for you, to include the special request during your visit for your mother's birthday! I am happy to hear as well that Khristine has provided you with such great care, and I thank you for recognizing her! We are thankful for your recommendation of our hotel, and hope to welcome you back again one day soon! All the best, Chris Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$343 - US$538 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDistrict of ColumbiaWashington DCSouthwest Waterfront
NUMBER OF ROOMS
278
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Claim Your ListingINTERCONTINENTAL WASHINGTON D.C. - THE WHARF, AN IHG HOTEL - UPDATED 2023 Reviews & Price Comparison (Washington DC) - Tripadvisor
Frequently Asked Questions about InterContinental Washington D.C. - The Wharf, an IHG Hotel
Which popular attractions are close to InterContinental Washington D.C. - The Wharf, an IHG Hotel?
Nearby attractions include Arena Stage (0.4 km), The Wharf DC (0.08 km), and Municipal Fish Market at The Wharf (0.3 km).
What are some of the property amenities at InterContinental Washington D.C. - The Wharf, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at InterContinental Washington D.C. - The Wharf, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Washington D.C. - The Wharf, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Washington D.C. - The Wharf, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Washington D.C. - The Wharf, an IHG Hotel?
Conveniently located restaurants include Whiskey Charlie, Mi Vida Restaurante, and Hank’s Oyster Bar on the Wharf.
Are there opportunities to exercise at InterContinental Washington D.C. - The Wharf, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at InterContinental Washington D.C. - The Wharf, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Washington D.C. - The Wharf, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Washington D.C. - The Wharf, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Washington D.C. - The Wharf, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Portuguese, Japanese, and Arabic.