We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Isla Verde Beach Resort

Save
Share
7012 Boca de Cangrejos Avenue, Isla Verde, Carolina 00979 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Lock in the lowest price from these sites
TripadvisorUS$219
Hotels.com
Expedia.comUS$219
Priceline
Orbitz.comUS$219
Prestigia.comUS$219
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2349)
360
Panoramas (17)
Room & Suite (454)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 24/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Isla Verde Beach Resort
Updated 24/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 14 hotels in Isla Verde
Location
Cleanliness
Service
Value
Travelers' Choice
Newly renovated Courtyard by Marriott Isla Verde Beach Resort is located on a powdery expanse of Isla Verde beach in Carolina, Puerto Rico, the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. Enjoy our setting just a short distance from Old San Juan, El Yunque rainforest and more.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Fishing
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Full body massage
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Unlock Member Rates!
3210Reviews188Q+A100Room tips
Traveler rating
  • 1,506
  • 1,079
  • 364
  • 147
  • 114
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
lieutenantw wrote a review 21 Jul
18 contributions3 helpful votes
Prior to staying at this property for the first time, I came to Trip Advisor like always. Some of the reviews are pretty brutal, but we booked anyway. The truth is, it is a gorgeous view right on the beach with good Marriott hospitality. Isla Verde beach is gorgeous and always has been. The Pina coladas are made with love, and the service that we received was excellent overall. More truth: the food (we ordered lunch by the pool) is just so-so, but to get authentic PR food one must not depend on the Marriott. The service by the pool and inside of the property was prompt, friendly, and kind. Attention to wiping surfaces and keeping the place tidy was noticed, and the room/bed linens/toiletries were keeping with Marriott quality one would expect. This is not the Ritz, but it was safe, clean, and hospitable. My good friend and I had a very relaxing and fun little getaway; I would consider visiting this location again. Thank you Marriott!!
Read more
Date of stay: July 2021Trip type: Traveled with friends
Helpful
Share
Chauncey M wrote a review 16 Jul
St. Pete Beach, Florida1 contribution
Well... my wife, bless her heart, brought me down to celebrate my birthday and I must say this aint it.... A lot of the reviews on this place aren't exaggerations. Im going to leave it right there and try to salvage this weekend "get away" with my beautiful wife. You've been warned.
Read more
Date of stay: July 2021Trip type: Traveled as a couple
Helpful
Share
Response from Eduardo Rivera, Guest Services / Front Office at Courtyard by Marriott Isla Verde Beach Resort
Responded 1 week ago
Dear 783chaunceym, Thank you for choosing to stay at the Courtyard Isla Verde Beach Resort and providing your honest feedback on 07/16/2021. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have encourage all of our guest that if a situation occurs during there stay to please come forward in order for us to make it right in this difficult times in the hospitality industry. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Respectfully, Eduardo Rivera Hotel Manager
Read more
VeryPickyLondon_UK wrote a review 4 Jul
London, United Kingdom185 contributions69 helpful votes
Writing live from hotel. People working in hotel must be locals and not mind letting their friends and family use the beach chairs and pool because they don’t care that we paid to have these amenities. Nobody seems to care. Locals are using beach benches today added with their coolers and other chairs and are having a family gathering and most of the people in the pool is wearing the bracelet. How horrible for people who have paid. We can’t even use the pool it’s so crowded. The toilet in lobby is dirtier than the airport toilets as everyone by the beach uses it and they urinate on seats and floor. This is disgusting and really don’t bother to pay fir any amenities in this hotel. Horrible
Read more
Date of stay: July 2021Trip type: Traveled with family
2 Helpful votes
Helpful
Share
Response from Eduardo Rivera, Guest Services / Front Office at Courtyard by Marriott Isla Verde Beach Resort
Responded 2 weeks ago
Dear VeryPickyLondon_UK, Thank you for sharing your comments and selecting our resort for the occasion. I am really sorry to know that you were unhappy with your stay. Indeed, all of our employees are locals just like a 50% of our occupancy in a 4th of July Weekend. However, the benefit of chairs and umbrellas are for only hotel register guests, especially on 4th of July. Please rest assured that all your comments and remarks will be shared and discussed with our Housekeeping Management team. Should you like to discuss your concerns or is there is anything I can do for you, please feel free to contact me. @ Your Service, Eduardo Rivera Hotel Manager erivera@sjcourtyard.com
Read more
TandLseeingtheworld wrote a review Jun 2021
Provo, Utah116 contributions58 helpful votes
The resort has a good location, given the pool and beach access. Food was unimpressive. The biggest problem was that they had a (big) glitch in their billing that they didn't seem to care to resolve. I made multiple calls and exchanged numerous emails to try to get it cleared up, but they kept passing me off to other people, obviously hoping I would go away. Management did not return calls. They didn't seem to care much. This was the deal-breaker, but there are also much better places to stay nearby. This was the third visit, and the others were more impressive at a comparable price.
Read more
Date of stay: May 2021
Location
Cleanliness
Service
1 Helpful vote
Helpful
Share
Response from Eduardo Rivera, Guest Services / Front Office at Courtyard by Marriott Isla Verde Beach Resort
Responded 3 weeks ago
Dear TandLseeingtheworld: Let me start by thanking you for sharing your experience regarding your recent stay at the Courtyard by Marriott Isla Verde Beach Resort. Your feedback is very much appreciated. I can assure you that my staff and I will use this information to do everything possible to create an enjoyable experience for each of our guests. We are making various changes and hiring more personnel in our entire property to attend all of our guest needs. I am glad that your billing issues were corrected. Thank you for your feedback and we hope that if your future plans should bring you once more to P. R. please do not hesitate in contacting me to assist with you lodging accommodations. Be safe!! Eduardo Rivera Hotel Manager erivera@sjcourtyard.com
Read more
Dave A wrote a review Jun 2021
Syracuse, New York5 contributions4 helpful votes
My wife and I had a 9 night getaway at the Courtyard Isla Verde. When previously visiting Puerto Rico we have stayed at La Concha and knew that we needed to adjust our expectations. Location The beach at the Courtyard is gorgeous. The waves are not as big as in the Condado and there were always plenty of chairs. The proximity to the airport does mean the planes are loud, especially when relaxing outside. We also didn’t end up loving how far it was from good restaurants. The restaurants in Isla Verde are a 10-minute walk and we found them to be OK. We ended up spending a lot for Ubers to get to Condado & Santurce for better food options. Rooms: Two of our nights were in a standard room and 7 were in an ocean front suite. I’m so glad we spent the 7 nights in the ocean front suite. The actual room was nicer, the balcony was so much more usable, and overall it felt above your standard Courtyard Marriott. Hotel Ambiance/Atmosphere: In some ways it was a step above your standard Courtyard, but not much more. There was limited outdoor seating outside the restaurant if we just wanted to lounge without going to the pool/beach. The pool area was small and they did really struggle to keep it clean of debris (leaves, trash that blew, etc). Our first weekend there they had a DJ who was playing music at dangerous sound levels. The food options were also really lacking. The breakfast food tasted OK, but the portions were embarrassingly small. The lunch options were actively bad. The pizza and pasta dishes were inedible and the service was polite but lacking. For example one day we ordered a cheese pizza and received pepperoni. Instead of remaking - they took it back, pulled all the cheese off, and cooked it again with new cheese. Then they had the audacity to charge me the price of the pepperoni. They did not offer tap water, only $3 bottled water, and service overall was slow (lunch typically took 45-60 minutes from ordering). Again the servers were great but management should really look at revising the menu and providing better training for the cooks and servers. While this hotel wasn’t bad, in the future I’d splurge the extra money to stay at Marriott’s options in the Condado.
Read more
Date of stay: June 2021
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Response from Eduardo Rivera, Guest Services / Front Office at Courtyard by Marriott Isla Verde Beach Resort
Responded 3 weeks ago
Dear Davea106, Thank you for taking the time to share your numerous impressions of, and experiences at, the Courtyard by Marriott Isla Verde Beach Resort. We appreciate your patronage and the fact that you care enough to let us know what, in your opinion, we do right as well as suggestions for improving our service to our valued clients. Please be assured that I will share your comments with all my staff and Management who are constantly working to assure that our guests receive the best service possible. Be Safe!!! Eduardo Rivera Hotel Manager erivera@sjcourtyard.com
Read more
Previous
123456
PRICE RANGE
US$210 - US$387 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott isla verde beach hotel isla verde, courtyard isla verde beach resort, marriott carolina, courtyard carolina, carolina marriott, carolina courtyard
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
260
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Courtyard by Marriott Isla Verde Beach Resort
Which popular attractions are close to Courtyard by Marriott Isla Verde Beach Resort?
Nearby attractions include Playa Isla Verde (0.6 km), Carolina Beach (0.5 km), and Pine Grove Beach (0.4 km).
What are some of the property amenities at Courtyard by Marriott Isla Verde Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Courtyard by Marriott Isla Verde Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Isla Verde Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Courtyard by Marriott Isla Verde Beach Resort?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Courtyard by Marriott Isla Verde Beach Resort?
Conveniently located restaurants include Hijole - Cocina Mexicana (Isla Verde), Ruth's Chris Steak House, and Metropol Restaurant Isla Verde.
Are there opportunities to exercise at Courtyard by Marriott Isla Verde Beach Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Isla Verde Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Isla Verde Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard by Marriott Isla Verde Beach Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard by Marriott Isla Verde Beach Resort?
Many travellers enjoy visiting Antiguo Acueducto Rio Piedras (7.9 km) and Henry Klumb House (5.5 km).