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Fairmont El San Juan Hotel

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6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706 Puerto Rico
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Panoramas (92)
Pool & Beach (389)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont El San Juan Hotel
Updated 07/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 14 hotels in Isla Verde
The iconic oceanfront hotel is located on 15 acres of landscaped grounds in the lively Isla Verde district - 15 minutes from Old San Juan and five minutes from the Luis Muñoz Marín International Airport. Fairmont El San Juan Hotel is a luxurious blend of tropical splendor, Old World elegance and vibrant local culture. The newly redesigned guest rooms are well-appointed and ideal for an island retreat. Lounge at the award-winning Isla Verde Beach or in one of the signature pools. Fairmont El San Juan Hotel features lush gardens, four pools, private luxury cabanas, a swim-up bar, a tri-level, state-of-the-art Well & Being Fitness Center and Spa. During the evening enjoy a vibrant and culturally rich nightlife, featuring weekly live entertainment, and a selection of 9 on-site restaurants, lounges, bars and including the famed BRAVA nightclub.
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Location

Full view
94Great for walkers
Grade: 94 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706 Puerto Rico
Getting there
Luis Munoz Marin Intl Airport2 kmSee all flights
F.L. Ribas Dominicci Airport9 kmSee all flights
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1256Reviews217Q+A100Room tips
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Doris L wrote a review 14 Sep
2 contributions
Beautiful hotel, but needs a little updating in the rooms and pool area. The Lounge chairs in the pool area and the beach were a little old. The rooms were decent but the bathroom was a little small. I wish they had a microwave in the room. The four pools are nice, but should be cleaned more often. The staff was very kind and helpful. The moment we walked in we were greeted with a warm welcome. One staff member by the name of Josesn was GREAT! He was an excellent server who was very attentive and very friendly. Took very good care of us. We loved him! Drinks are expensive, but they do have a happy hour from 4-6pm. We ate at the hotel one day at the Meat Market which the food was superb! The rest of the days we ate out at different restaurants within walking distance which were not that expensive and good.
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Date of stay: September 2021Trip type: Traveled with family
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Navigate544615 wrote a review 10 Sep
1 contribution
It was my fiancé and I first time in Puerto Rico. The pictures of the hotel and the brand made it easy to select the Fairmont. Unfortunately, we were welcomed by an old mildew smell and I thought it would go away once we entered the room but it got worse. The room is outdated and the ocean view was mostly of a dirty roof top. The lady at the front desk was very helpful and tried to find a room that was more to our liking but unfortunately the smell was there and the view was even worse. The pool area and the beach was Beautiful! Martin at the pool was the best .. he makes the best pina Colado I’ve ever tasted! Breakfast at Cinas was good but very expensive ($140.00 )luckily we had the $100 voucher that we could use. Francis at the front desk was a sweetheart and was very helpful. We only stayed one day and then checked into another hotel for the reminder of our time in Puerto Rico. If they remodel this hotel and remove the smell I believe it would be a 4 star hotel.
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Date of stay: September 2021Trip type: Traveled as a couple
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micanyc347 wrote a review 9 Sep
New York City, New York27 contributions5 helpful votes
+1
The Fairmont El San Juan is a gorgeous hotel. I’ve stayed there before with family years ago and was so happy to see it has kept its elegance and charm. The staff are wonderful, friendly, and helpful. The rooms were great, clean, spacious and comfortable. The Caña restaurant and Lobby Bar were a 10 out of 10. The view from the room was fabulous. The pools and grounds were well maintained. The beach was pristine with plenty of chairs and umbrellas. We cannot wait to come back again!!
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Walking distance to CVS, Walgreens, grocery stores and supermarkets. Some restaurants are nearby...
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Marieliz F wrote a review 8 Sep
1 contribution
My boyfriend and I were staying with family on vacation from US and decided to stop by for a spa day. We walked in the hotel and could not resist to ask for a night stay. It BY FAR exceeded our expectations. As soon as we walked in the door we were greeted by the most friendly and welcoming staff. Frances was extremely helpful in getting us set up. Our room was nice and tidy upon arrival with an amazing view awaiting us. The staff at the pool was nothing less than fantastic, all English speaking. You will have a variety of things to experience from an amazing gym, to spa, yoga classes, water sports at the beach or just relaxing at the pool. I would not want to stay anywhere else in PR. HIGHLY recommend to ANYBODY who is planning a trip here.
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Date of stay: September 2021Trip type: Traveled as a couple
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Scott T wrote a review Aug 2021
1 contribution4 helpful votes
I’m staying here right now and the experience has been terrible. I’ve been here many times but the quality has gone down hill badly. The prices do not reflect fair value for service. Leaky air conditioning. Took two days to fix but unwilling to move me to another room without upgrade fee. So sad. My girlfriend fell and broke two toes and no one could care about anything but their liability. Last time I will ever stay here
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Date of stay: August 2021Trip type: Traveled as a couple
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LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
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Frequently Asked Questions about Fairmont El San Juan Hotel
Which popular attractions are close to Fairmont El San Juan Hotel?
Nearby attractions include Club Brava (0.05 km), Chabad Jewish Center of Puerto Rico (0.2 km), and Balneario Isla Verde (Playa el Alambique) (0.2 km).
What are some of the property amenities at Fairmont El San Juan Hotel?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Fairmont El San Juan Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Fairmont El San Juan Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Fairmont El San Juan Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Fairmont El San Juan Hotel?
Conveniently located restaurants include Entrevinos, Hijole - Cocina Mexicana (Isla Verde), and Alambique Beach Lounge.
Are there opportunities to exercise at Fairmont El San Juan Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Fairmont El San Juan Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairmont El San Juan Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont El San Juan Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Hindi, and Greek.
Are there any historical sites close to Fairmont El San Juan Hotel?
Many travellers enjoy visiting Fortín de San Jerónimo del Boquerón (7.3 km), Antiguo Acueducto Rio Piedras (7.3 km), and Henry Klumb House (5.2 km).