We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton San Juan Hotel & Casino

Save
Share
8000 Tartak Street, Isla Verde, Carolina 00979-5732 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
5 people are viewing this hotel
Hotel direct offer!Price Match Guarantee
Embassy Suites
US$190
View deal
Hotels.com
US$190
View deal
Trip.com
US$166
View deal
Free cancellation until 13/12/21
Booking.comUS$190
Expedia.comUS$190
HurbUS$211
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (800)
360
Panoramas (13)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton San Juan Hotel & Casino
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 14 hotels in Isla Verde
Location
Cleanliness
Service
Value
Embassy Suites San Juan Hotel & Casino is an all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed urban best beach, Isla Verde beach. Our guests can relax at the hotel's free form lagoon style pool and try their luck at Oasis Casino. Our guests enjoy great value with a free breakfast included in rate.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Casino and Gambling
Water sport equipment rentals
Kids stay free
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Kid-friendly buffet
Vending machine
Poolside bar
Evening entertainment
Children's playground
Children's television networks
Kids pool
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Show more
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Dining area
Housekeeping
Interconnected rooms available
Safe
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
3175Reviews143Q+A100Room tips
Traveler rating
  • 1,292
  • 1,033
  • 480
  • 224
  • 147
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
nanis0987 wrote a review Yesterday
New York City, New York1 contribution
The hotel and accommodation where clean and organized. The breakfast was amazing and our stay was so good. The pool was clean, We definitely come back. The rooms was big and we got clean service everyday.
Read more
Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
pphanfx wrote a review May 2021
Anaheim, California108 contributions62 helpful votes
+1
Hotel's Favorite
Spent a week here to begin my search for a home and establish residency in PR. This is a very decent spot close to the airport and make your way around this beautiful island. Everything worked out fine and PR will be my new home from which to work. People here were very friendly and I saw plenty of people having a good time. Suites are nice. I got room service every other day without asking and they did a good job. I passed out easily on the couch and bed with ice cold AC. Breakfast is filling. Overall I was pleased with the value, I'll give them a 9/10 or a 4.5/5 which rounds up to a 5. My best advice if you are coming from the States is to expect that PR is a slower-paced culture and rapid/reliable service is a luxury. This is a recovering island. So if you keep that in mind and try to have fun, you probably will. Don't be surprised with Slow/unreliable internet (possibly an island-wide issue), can get crowded/Long lines with slow service. So possibly make sure your phone can function as a backup hotspot, or do some shopping around the area to load your fridge if you want to avoid that. Currently there is an island-wide curfew that is slowly being lifted, so people might be allowed to stay out longer than I was.
Read more
Date of stay: May 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
9 Helpful votes
Helpful
Share
Response from Astrid Diaz, Guest Services / Front Office at Embassy Suites by Hilton San Juan Hotel & Casino
Responded 7 Jul 2021
Dear pphanfx, Thank you for the great review and for taking the time to write such great comments about our hotel the Embassy Suites by Hilton San Juan Hotel & Casino. We hope that you visit us again after you have settled in your new home, Puerto Rico!
Read more
Luzelenia F wrote a review 20 Nov
South Jersey 2 contributions
It was a family reunion, some of our family members had never been to Puerto Rico. The hotel itself a great hotel. I’ve stayed before with no problems. Just an overall beautiful hotel. It has a great atmosphere and a beautiful scenery. The patio restaurant great area that you can hang out and dine. It has a casino with live music. Large great swimming pool with jacuzzi and a beautiful waterfall. Outdoor grill and bar. I will continue to stay here for our next vacation or gatherings I recommend Embassy Suites to everyone
Read more
Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Astrid Diaz, Guest Services / Front Office at Embassy Suites by Hilton San Juan Hotel & Casino
Responded 1 week ago
Thank you Luzelenia F for the review and for taking the time to write such good comments about the Embassy Suites by Hilton San Juan Hotel & Casino. We are happy to know your family vacation at our hotel was excellent. We can't wait to welcome you and your family back.
Read more
nortiz658456 wrote a review 14 Nov
Orlando, Florida1 contribution
The room is so comfortable. Continental breakfast delicious, pool is perfect the pool bar has the all amenities and drinks you will want!! The front desk service so helpful!! , location is perfect , beach , grocery stores , drugstore are near from the hotel , We will come back again!!
Read more
Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Astrid Diaz, Guest Services / Front Office at Embassy Suites by Hilton San Juan Hotel & Casino
Responded 1 week ago
Thank you Nortiz658456! We can't wait to welcome you back at the Embassy Suites by Hilton San Juan Hotel & Casino.
Read more
CristinaBarcelo3 wrote a review 14 Nov
Tampa, Florida1 contribution
The hotel is not what you see in the pictures or what they are trying to sell. One of the main restaurants closed two years ago and they still promote it. They required minors present a COVID test but do not specify it while making a reservation and when you arrive they demand it. Breakfast is not all that.. Room was dusty, had several damages, and the TV had no channels that worked. In my opinion their prices are too high for what the hotel actually is… not my best hotel experience.
Read more
Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Astrid Diaz, Guest Services / Front Office at Embassy Suites by Hilton San Juan Hotel & Casino
Responded 1 week ago
Thank you CristinaBarcelo3 for taking the time to write a review of your stay at the Embassy Suites by Hilton San Juan Hotel & Casino. We are sorry your stay wasnt up to standard. This is not the way we operate. We will be sharing your comments with our team for review and consideration.
Read more
Previous
123456
PRICE RANGE
US$195 - US$346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites san juan hotel isla verde, embassy suites san juan hotel and casino, embassy suite san juan puerto rico, embassy suites carolina, carolina embassy suites, embassy san juan
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
313
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Embassy Suites by Hilton San Juan Hotel & Casino
Which popular attractions are close to Embassy Suites by Hilton San Juan Hotel & Casino?
Nearby attractions include Oasis Casino at Embassy Suites San Juan (0.03 km), Puente Teodoro Moscoso (0.5 km), and Di Vino Wine & Tapas (0.5 km).
What are some of the property amenities at Embassy Suites by Hilton San Juan Hotel & Casino?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton San Juan Hotel & Casino?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton San Juan Hotel & Casino?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton San Juan Hotel & Casino?
Conveniently located restaurants include Entrevinos, Alambique Beach Lounge, and Zest.
Are there opportunities to exercise at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton San Juan Hotel & Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton San Juan Hotel & Casino?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Embassy Suites by Hilton San Juan Hotel & Casino?
Many travellers enjoy visiting Fortín de San Jerónimo del Boquerón (7.0 km), Antiguo Acueducto Rio Piedras (6.7 km), and Henry Klumb House (4.6 km).