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The Ritz-Carlton, San Juan

6961 Ave Gobernadores, Isla Verde, Carolina 00979-7000 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, San Juan
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 14 hotels in Isla Verde
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This place is temporarily closed. Discover The Ritz-Carlton, San Juan, an enchanting luxury beach resort in San Juan, Puerto Rico. Allow our hotel to awaken your senses as you fall into a timeless spell on our idyllic grounds that include 2 miles of golden sandy beach. Let our luxury resort's adventurous local cuisine, energetic casino and breathtaking accommodations with ocean views be your coastal paradise and your ultimate escape.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Hot tub
Outdoor pool
Heated pool
Breakfast buffet
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Bay View
Hotel links
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BigWig724 wrote a review Aug 2018
Midland, Michigan159 contributions30 helpful votes
Family and I stayed here prior to the devastating hurricanes that damaged so much of the beautiful island of Puerto Rico. Service was impeccable. Staff was friendly and helpful. Amenities were extraordinary. Definitely a place to revisit to be pampered and treated like royalty. After major renovations I believe this hotel is set to reopen in October 2018. We returned to Puerto Rico for vacation in July 2018 and they were still working on this property so we had to stay at a comparable hotel nearby. Can’t wait to return and enjoy ourselves again.
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Date of stay: September 2017Trip type: Traveled with family
ron s wrote a review Aug 2018
17 contributions7 helpful votes
I've stayed at a handful of Ritz Carlton locations, this location is very beautiful but not up to Ritz standards in my opinion.. Compared to the service Grand Cayman, Aruba and Cancun this place doesn't meet up to their standards, but it is a nice property.
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Date of stay: July 2018Trip type: Traveled as a couple
Andi K wrote a review Aug 2018
Kauai, Hawaii87 contributions82 helpful votes
We had a Family Reunion celebrating my father's 88th Birthday. The rooms and service was great and we loved BLT Restaurant. The pool was great but the ocean rocky and not like the Caribbean sea in the US VI
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Date of stay: November 2017
Sleep Quality
Trip type: Traveled with family
1 Helpful vote
tyleah J wrote a review Jul 2018
3 contributions2 helpful votes
We had a week long stay and because I am a creature comfort person i was satisfied they did not disappoint;we shopped at Tiffany’s little Switzerland And the sales representative where so gracious and kind it was very clean I loved the beach front the guests where pleasent and friendly the choice of activities was pretty decent and our room was comfortable only thing I would do differently is book a balcony WARTER front view. I can’t wait till it’s up and running again. HENRY AND TYLEAH JOSEPH 🤗😍🙌🏽
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Date of stay: August 2017Trip type: Traveled as a couple
Travelbug474 wrote a review Jun 2018
Maryland58 contributions25 helpful votes
My family of 6 stayed in 2 rooms at this hotel. We found the entire hotel quite lovely, the staff very friendly and the pool and beach areas were gorgeous indeed. Also walking distance to quite a few restaurant options which was great! Can't wait to go back. Our hearts go out to the people of Puerto Rico and we pray for a strong recovery.
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Date of stay: July 2017
Sleep Quality
Trip type: Traveled with family
2 Helpful votes
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CaribbeanPuerto RicoCarolinaIsla Verde
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Frequently Asked Questions about The Ritz-Carlton, San Juan
Which popular attractions are close to The Ritz-Carlton, San Juan?
Nearby attractions include Carolina Beach (0.2 km), Pine Grove Beach (0.2 km), and Chabad Jewish Center of Puerto Rico (0.3 km).
What are some of the property amenities at The Ritz-Carlton, San Juan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Ritz-Carlton, San Juan?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, San Juan?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton, San Juan?
Conveniently located restaurants include Hijole - Cocina Mexicana (Isla Verde), Metropol Restaurant Isla Verde, and Piu Bello.
Are there opportunities to exercise at The Ritz-Carlton, San Juan?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, San Juan?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, San Juan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, San Juan?
Many travellers enjoy visiting Fortín de San Jerónimo del Boquerón (7.8 km), Antiguo Acueducto Rio Piedras (7.6 km), and Henry Klumb House (5.3 km).
Does The Ritz-Carlton, San Juan have any great views?
Yes, guests often enjoy the harbour view available here.
Is The Ritz-Carlton, San Juan accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.