Treverbyn Road Carclaze, Treverbyn PL25 4EL England
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#1 of 1 hotels in Treverbyn
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Travelers' Choice
Just a hop, skip and jump from the Eden Project, the Premier Inn Hotel St Austell puts you in the perfect spot for exploring one of the UK's top tourist attractions, as well as the sights and golden sands of Cornwall. Get a slice of history (and a dash of mystery) at the Lost Gardens of Heligan and Lanhydrock. Or taste the harbour life at picture-postcard Charlestown, Fowey and Mevagissey. Then when you're ready to put your feet up, relax in our tasty restaurant, spacious rooms and extra-comfy beds.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Restaurant
Taxi service
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
Paid internet
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Special diet menus
Vending machine
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Room features
Blackout curtains
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
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HOTEL STYLE
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Languages Spoken
English
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The hotel was generally what I'd expect from Premier Inn. However, I had to raise 2 problems with staff during my stay - one due to faulty heating in the room and the other due to noise from other guests. Neither of these was resolved. I mentioned the faulty heating a second time during checkout, so that it could be fixed before the room was next used. The staff at that time treated me as if I just didn't know how a thermostat works (even though another staff member had previously visited the room and confirmed that the system was faulty).
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Review collected in partnership with this hotel
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
The staff were warm and welcoming. The check out process was swift and within no time we were in our room. Tea and coffee making facilities were ample and if you want more just go and ask at reception. Although there wasn't a fridge for storing my 2 year old sons milk, reception were very happy to store it in their fridge for us. The bed could have been comfier but that's the only complaint I have
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Review collected in partnership with this hotel
Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Shellie and Pam and her team absolutely spot on. Lovely room and nice pub next door great cafe across the road. Good breakfast and nice evening pint. Definitely a plus. We had a nice stay and will be back.
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Date of stay: December 2023Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The breakfast was terrible. They ran out of scrambled eggs, fruit, yoghurt and coffee.They didn't replenish glasses, mugs , plates and bowls. It seemed to be utter chaos. Tables weren't being cleared or wiped clean. There was also a problem with the extractor fan in the room it was constantly on and there wasn't a visible switch to turn it off. After being unable to sleep through the noise I went down to reception. The receptionist was very helpful and returned to the room with me and found the switch in the roof space and turned it off but it did spoil the good nights sleep I was hoping for.
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Review collected in partnership with this hotel
Date of stay: November 2023
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Far out from the town dreadful restaurant next door!! Staff uninterested . No room cold place started packing away for breakfast as 9pm! Trying to do too much got it all wrong . Bleak place no atmosphere didn’t make up the room
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Date of stay: November 2023Trip type: Traveled as a couple
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Friendly staff and lovely room with a distant sea view. Easy access to town and near by Lost gardens of Heligan and Eden project. Second visit to St Austell. Comfortable bed and spotlessly clean room. Lovely stay. Jill was very helpful at reception.
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Date of stay: November 2023Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Reception staff ok and towels nice. Room too hot and not particularly clean. Sheets to small for the bed, mentioned it at reception, they said that was standard for Premier Inn! Pub next door poor. Front of house manager at breakfast scruffy, tables still had sticky marks from previous evening. Food at breakfast and dinner nothing special. Wouldn't go back
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Date of stay: November 2023Trip type: Traveled as a couple
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Room Tip: Book somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here to visit the Eden Project, great location and price. The staff were wonderful, they were so helpful and so welcoming, no matter the hour of the day or night. Really made the trip enjoyable because they were so friendly and put me at ease. Thank you!
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent location staff very helpful and friendly, clean rooms . We enjoyed our 4 night stay. Thank you to all. The breakfast at the Wheatsheaf next door not great, suggest using Nile's bakery a two minute walk away. BUT the Premier Inn is Excellent.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It’s a lovely hotel with the most comfortable and cozy rooms. The receptionists Tim and Sophie were very accommodating and made it so no question was ever too much. Also, the Eden Project is a 5 minute drive away so perfect for a days out with friends and family!
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Date of stay: November 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$53 - $85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn st austell hotel st austell, st austell premier inn
LOCATION
United KingdomEnglandCornwallTreverbyn
NUMBER OF ROOMS
148
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Claim Your ListingPREMIER INN ST. AUSTELL HOTEL - UPDATED 2023 Reviews & Price Comparison (Treverbyn, England) - Tripadvisor
Frequently Asked Questions about Premier Inn St. Austell Hotel
Which popular attractions are close to Premier Inn St. Austell Hotel?
Nearby attractions include Eden Project (2.5 km), Colwith Farm Distillery (7.3 km), and Cornwall FootballGolf Park (2.3 km).
What are some of the property amenities at Premier Inn St. Austell Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Premier Inn St. Austell Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Premier Inn St. Austell Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Premier Inn St. Austell Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Premier Inn St. Austell Hotel?
Conveniently located restaurants include Edie's, Little Bay Cafe, and Kings Arms.
Are there any historical sites close to Premier Inn St. Austell Hotel?
Many travellers enjoy visiting St. Goran Parish Church (6.9 km).
Is Premier Inn St. Austell Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.