Whitsunday Vista Resort If i can put -0 for a star i would. I wont recommend as its too much... we been given a 3nights stay at this hotel. I was static when i saw their website i was like yay looks nice. But no its a disaster . We got there starting to put our drinks in the fridge. ( the fridge is old) there a half eaten ice cream in the freezer. I was like ewww so i let that go. I sat down in the sofa and saw a socks i was like whattt so i let that go thats strikes 2. Then my little boy opening the door to the balcony and the flyscreendoor fell on me so i let that go thats 3rd strikes.and mind you the doors in the balcony dnt lock it broken. Then the toilet sits moves so if u do a business there your bum will slide off.. So we noticed the bedroom dont have aircon so i told Vin (my partner) that we sleep in the.lounge and use the sofa bed. guess what, we cant use the sofabed as its lock its has a padlock on it. So i told vin let see if we can move the mattress in the lounge. He took the sheets off there the mattress have a dry blood. We were like wat the .... so thats many complaint now. So we called the after hours and complaint it was 5:30 in the afternoon. The lady came and told her whats the complaint about. She got angry when she saw that we took the sheets off and she said that were not supposed to take the sheets off. So theres a tension there and she goes Youse can leave i will refund the money and say YOU DIDNT PAY FOR THIS YOUR FRIEND DID. (My 2kids was there can hear all shes saying). I was like it was given excuse me and We are not going anywhere at this time with 2 kids ( about 6pm).. so she left and came back to fix the sofa bed. So the next day i complaint more to whoever is there i was looking for the manager but not there... We end up going coz cnt stay anymore in that place. STAY AWAY WITH THIS ACCOMMODATION in Whitsunday its a DISASTER i dnt like how she talked it was so so RUDE. If i can only put more video about our complaint.…
We booked last minute and did not have many options. We read the reviews and had low expectations. BUT we have a great stay! Very friendly reception staff, they sent a message to say our room was available early. The room is dated but a great space and clean. The views are beautiful. Nice pool area. Good choice for a 4 star hotel within a modest budget
Million dollars views, but you get that everywhere in Airlie beach. Most uncomfortable bed I have ever slept on super bright light right outside the only bedroom to sleep in. Old and outdated. Cooking equipment was comparable with cooking on a shovel over a fire. The fridge barely kept anything cold. Not what you want after a days work. “Room temp beer” 4 dryers to service the entire apartment block which is completely inadequate. 8night trip my room was serviced once and it was a quick one at that. Rubbish was not even removed from the rooms. Toiletries provided were minimal and you have to pay for more. Wouldn’t have a clue how they got a 4 star rating And at $180 per night well and truly over priced.
It’s 5:30am and I’ve had barely any sleep at all. What sleep I did get I kept waking up in pain- that’s how uncomfortable the mattress is. Do yourself, your back and your sanity a favour and go somewhere else. It’s been such a horrible stay.
Very friendly reception staff . Hotel is a little dated but we found the room to be clean and had everything you needed for your stay in Airlie beach. Air con was extremely cold and after massive days of sight seeing it was perfect room to come back to and soak in the spas. We would happily stay here again as we found being out of town a little better as we could walk and enjoy the night life without hearing it all night. For those with tall 4wd there is plenty of outdoor parking available. Recommend to Family and friends