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Best Western Plus Quarterdecks Retreat

Traveler (70)
Room & Suite (47)
Pool & Beach (6)
  • Excellent59%
  • Very good32%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“bedroom villa”(12 reviews)
“bbq area”(13 reviews)
“lock up garage”(9 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Family Rooms
4 Star Hotel
All hotel details
1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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All reviewsbedroom villabbq arealock up garagesmall backyardprivate garagematching furniturespa saunafraser islandmassive ensuitepool arealarge loungedog beachboat clubfull size kitchengreat bbqlovely kitchenair con
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1 - 5 of 134 reviews
Reviewed January 9, 2018

Booked a pet friendly room for 2 nights via phone. When we arrived our booking was wrong and we were in on wrong dates. Sorted that out and eventually made it to the room. Upon unpacking we found the bed was not made up at...More

1  Thank Gavin E
Reviewed November 5, 2017

We were welcomed with big smiles and an upgrade & got this huge apartment with terrace, and 2 bedrooms on the 1st floor to ourself.The aparment had everything we needed during our stay. Garage, laundry,kitchen, dining area, living area, toilet on ground floor and huge...More

Thank Blackbalder
Response from Best Western Pl... Q, General Manager at Best Western Plus Quarterdecks RetreatResponded November 6, 2017

Thanks so much for taking the time to send us this lovely review. So glad you enjoyed your stay with us and look forward to welcoming you back.

Reviewed October 13, 2017

We booked a 3 bedroom 2 floor apartment that looked amazing. We were very happy upon arrival with the quality of the apartment until we got settled in. First the ducted aircon in one bedroom didnt work. It was a hot and humid day outside...More

Thank Doug H
Response from Best Western Pl... Q, Manager at Best Western Plus Quarterdecks RetreatResponded October 16, 2017

Hi Douglas, Thanks for your feedback. You stayed in one of our 3 bedroom villas for 1 night, upon checkout your wife mentioned most of the issues you mentioned in your review. I've since sent our maintenance man in to address them, the air-con vent...More

Reviewed October 3, 2017

The smoke alarm from the next door apartment (privately owned)could not be switched off and our overseas guest could only get 3 hours sleep on the lounge down stairs, the staff were aware and very apologetic but when it came to get the refund thru...More

Thank haydngjones
Response from Best Western Pl... Q, General Manager at Best Western Plus Quarterdecks RetreatResponded October 4, 2017

Dear Haydn, As you are aware we did everything possible to contact the owners of the villa next door who were away, this has no relation to our holiday villas. We also could not be more apologetic. We were able to get a hold of...More

Reviewed September 28, 2017 via mobile

The Quarterdeck is basically a modern villa/townhouse complex, with onsite management. The sign outside shows 5 stars, though I'm not sure why, as there is no restaurant, room service or even a fitness centre onsite. As the complex is fairly new, we were very pleased...More

Thank HueyGoldCoast
Response from Best Western Pl... Q, Manager at Best Western Plus Quarterdecks RetreatResponded October 2, 2017

Hi Huey, Thanks for your review, we are classified by Star Ratings Australia as "Self Catering" as we are fully self contained holiday villas, this differs from a Hotel room where you need onsite restaurant and room service as you don't have the facilities to...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$92 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
US$92 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (70)
Room & Suite (47)
Pool & Beach (6)
Dining (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
Cat W
January 11, 2017|
AnswerShow all 3 answers
Response from Best Western Pl... Q | Property representative |
Hi Cat, The only undercover parking is in our lock up garage attached to the villas, depending on the type of villa you book it can either be a single or a double. There are a few outdoor guest spots but you can't be... More
Room Tips
"Great value for location."
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"Our apartment felt private and there were a couple of extra car parks for visitors"
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"We liked the units at the back as they were super quiet."
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"Some apartments are pet friendly - check before you book."
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