Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Property amenities
Paid private parking on-site
Parking garage
Wifi
Fitness Center with Gym / Workout Room
Complimentary Instant Coffee
Baggage storage
Non-smoking hotel
Self-serve laundry
Paid wifi
Complimentary tea
Room features
Air conditioning
Safe
Telephone
Wake-up service / alarm clock
Kitchenette
Dishwasher
Flatscreen TV
Bath / shower
Microwave
Refrigerator
Kitchenware
Room types
Non-smoking rooms
Suites
Family rooms
Location
58 Bank Street, Whangarei 0110 New Zealand
Quest Whangarei
96 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We picked the Quest due to its central location in Whangarei which made it easy to walk around town. The staff were friendly enough and the room was a decent size and clean.
There is secure on-site car parking under the building for a price, but be aware that spaces are limited and it's quite tight.
There is amazing urban art in Whangerei which was an pleasant surprise and totally unexpected. The dragon in the photos is on the side of the Quest hotel.
The view out the window was across an open car park onto the blank wall of nearby building. The room we were initially allocated had an even worse outlook onto a rusty tin roof with ancient AC units and a blank brick wall. It had much smaller windows and was behind the lift well which is why we had to ask for another room.
Reception is in the middle of the building down a long wide corridor with no atmosphere and not very inviting.
Feels very much like a business travel type hotel (i.e. functional). So I wouldn't recommend it for couples or a long stay if you can avoid it. But there isn't much choice in the middle of town either.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This unusual hotels advertises itself as a "apartment hotel" and the rooms have a minikitchen. The rooms are quite plain but they are clean. Our room faced the back alley, not a wonderful view but avoided street noise. We piked this location becasue it is close to the Hundetwasser center.
It is quirky in that on weekends the front desk closes in the afternoon. We arrived before that and the clerk was very helpful. Also it wasn't clear where to park to checkin, but it is just around the corner from the large "Quest" sign. There is parking available for a small charge and as you checkin in the clerk tells you how to get to the other side of the building where you enter the parking which has elevator access to hotel.
If you arrive when the front desk is closed, there is an intercom on the street for an alternative checkin procedure. There is a coffee shop in the building but it is not open on Sunday mornings.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:get side away from street to avoid street noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Everything was/is awesome. Clean, Spacious, cooktop if needed and right in the city CBD. Reception was very welcoming. Bedding is clean and comfortable as the best 4 star hotels only missing the thicker mattress topper and thicker dooner to be a 5 star. Unfortunately the studio doesn't have a washer/dryer combo that I have become accustomed to with Quest but the staff helped out with alternative arrangements to meet my extended trip that I needed clean clothes the next day.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip:If you need a washer/dryer combo get the one bedroom, the Studio although large in size does not...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Utterly useless management. Bewarned if you are thinking of staying here. Have stayed here for a number of years and would have spent in the region of $20k with them in that time; but since the new management took over, Lina and her team have completely destroyed what used to be a fine establishment.
Completely non-helpful to what you require. Friendly requests over the phone were always met with a "no, we can't do that". These were requests that used to be accommodated by the previous management, who were always willing to help, whether that be a slightly later check out, or to leave your car there for several more hours while you are working in town on your last day.
Not with this new lot. They would happily park their own staff vehicle in the customer's park and tell you the car parking is full, when they clearly have a dedicated staff parking area that you can't access as a customer.
Have also since observed a reduced frequency in room service as well as the thoroughness of the room service.
They have also downgraded us from a nicer room that we booked, and then tried to keep the money from the more expensive booking, because they apparently didn't have the room we requested.
This arrogant lot are not deserving of any support from the community.
They will take as much money as you are willing to part with, and in return put in no effort on their part. You can observe this attitude by the other Google reviews, where if someone had a poor experience they make no attempt to recognize it and improve on their part, meanwhile they try to collect all the glory from any good reviews that happen to come their way.
Certainly will not be back until Lina and her team are gone.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very clean, modern rooms and apartments in the centre of town. Parking is a bit convoluted- you have to park on the street to check in and then drive around the block to enter the underground using your key card. On the night I stayed there were massive roadworks outside, scheduled to go on all night, and the management kindly moved me to a quieter room, which was also an upgrade onto the original room.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regrettably, my June 2023 stay in Room 101 on a Friday night was disappointing. The adjacent nightclub's deafening noise, causing bed vibrations, continued despite numerous complaints. Relocation at 2 am, prompted by another guest's early checkout, though appreciated, proved highly disruptive, especially with a 2-year-old. It's disheartening that Room 101 was initially assigned, given the circumstances. Despite the hotel's cleanliness and secure parking at an extra cost, the inadequate soundproofing significantly detracted from the appeal of weekend stays.
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Date of stay: June 2023Trip type: Traveled with family
Room Tip:Avoid Room 101 or any room on the nightclub end of building on weekends.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This did not work for me and I will tell my agent not to book here again.
I arrived at 5 o’clock and had to navigate the recptionless access which was lengthy and difficult to do as you have to phone a helpline. The corner where the phone is was noisy with rush hour traffic and almost impossible to hear.
Then you get given a code to access a lockbox. You need a pen to write it down.
Once you’re in, you’re on your own. I had no confidence that I would be safe if there was a fire or some kind of emergency as there were no staff on-site.
The rooms are not soundproof and the TV next door was blaring, plus some fire alarm type beeps went off twice. I was told next morning when my swipe card wouldn’t let the lift go to the basement where my car was parked that the lift had stopped during the night.
The bathroom smelt bad with a blocked drain or something.
BTW you need to book the car parking which my agency hadn’t done. Overall, not an experience I would want to repeat.
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Date of stay: June 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our family of 4 had adjoining rooms which worked out really well. Nice clean facilities in the heart of Whangarei. We didn’t expect much but it was just what we needed. Small kitchenette had pretty much everything we needed but was tight on space to store food. Also it was missing a bread knife which seemed to be a theme for our holiday. Location was 10 minute walk to supermarket and art area next to river. On-site basement parking was useful but a bit tight for a large SUV. We ate at the nearby butter factory which had a burger night special which was excellent value. The staff at Quest were super helpful.
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Date of stay: August 2021Trip type: Traveled with family
Room Tip:Try nearby the butter factory for food just down lane from car park. Sushi shop in the same...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A group of 5 of us stayed the night between work appointments. We arrived about 7 and firstly it was a mission to just get in as only an intercom. A huge long unattractive foyer. We stayed on the first floor. Big rooms and warm shower were good, as was usual tv, aircon etc. But it was a noisy night sleep - some people running around with lots of noise later in the evening. But also poor acoustics so you could hear between rooms and finally someone started vacuuming at 5am
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was very spacious and clean. A small kitchenette was also nice but we did not use it. Our room was on Bank Street so the traffic noise was a bit of a nuisance. Parking stall was small but it was adequate. Within walking distance of the waterfront and numerous attractions and restaurants. Overall it was good.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Whangarei area.
PRICE RANGE
₱6,820 - ₱7,571 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandNorthland RegionWhangarei
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Which popular attractions are close to Quest Whangarei?
Nearby attractions include Hundertwasser Art Centre With Wairau Māori Art Gallery (0.5 km), Piggery Bookshop (0.3 km), and The Whangarei Growers Market (0.2 km).
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
