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Ibis Mackay

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
2017 Queensland Tourism Awards Bronze winners for Standard Accommodation! The hotel is perfectly positioned for the business or leisure traveller, providing a premium experience with comfort and convenience at an economy price. Located 20 meters from the Mackay Airport terminal and a short drive to the city center, Mackay beaches, convention center and other attractions. The hotel has 24 hour reception and all day dining available making it the perfect place to sit and relax while waiting for your flight, or meeting point for someone who has just arrived. We would love to see you at our hotel and look forward to making you feel welcome!
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Property amenities
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Public Wifi
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Laundry Service
Conference Facilities
Non-Smoking Hotel
Banquet Room
Multilingual Staff
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
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HOTEL STYLE
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Special Offer:UP TO 30% - EARLY BOOKING
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Location
Full view
Getting there
Mackay Airport0 km
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Reviews & more
291Reviews
158Photos
1Q+A
45Room tips
Traveler rating
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A work colleague recommended staying here during my work stay earlier this week as it was close to the office. I was very surprised.

The hotel was clean and quiet! My room happened to be near the lifts and I didn’t hear them at all! And so close to the airport again I didn’t he
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Response from Scott G, General Manager at Ibis Mackay
Responded 1 week ago
Dear Brisbaneburtons, Thank you for your great feedback. I am glad you enjoyed your stay and I will certainly pass your feedback onto the hotel team as well. We look forward to welcome you back soon, Kind Regards,
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Right next to Mackay Airport, less than 2 min walk, staff extremely friendly, room clean and very quiet, bar and restaurant area superb, nice outdoor area, highly recommend for a over night stay before or after a flight...
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Response from AdrietteMeyer, General Manager at Ibis Mackay
Responded 1 week ago
Hi PeterT32, Thank you for sharing your feedback. It is certainly very conveniently located right next to the airport and great to have a little bit more sleep before or after a flight. We hope to welcome you back soon, Kind REgards,
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Close to the airport is an understatement. If you need accommodation before or after a flight you would be silly to pick anywhere else. The Ibis is AT the airport. It's farther to walk to the airport car park than it is to the Ibis.
I booked online and check in was easy. Staff we
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Response from AdrietteMeyer, General Manager at Ibis Mackay
Responded 1 week ago
Dear KristalM28 I appreciate you sharing your feedback, and I am glad you enjoyed your stay overall. We are in the process of redesigning our restaurant offering, and we would be delighted to welcome you back to TurBARlence and Ibis Mackay airport. Kind Regards,
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Nice clean rooms
Very convenient close to airport for that quick trip to wherever
Slight wait at reception on arrival possibly due to time of day otherwise they very polite and efficient
Plenty of parking
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Response from AdrietteMeyer, General Manager at Ibis Mackay
Responded 1 week ago
Thank you for sharing your experience. We look forward to welcome you back in the near future. Kind Regards,
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Rooms are compact yet comfortable. The staff continue to be a standout with the two young ladies that looked after reception and the bar an absolute standout. It is amazing that our experience at an Ibis in Mackay was many many many times more pleasant than our stay at the Mercur
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Response from AdrietteMeyer, General Manager at Ibis Mackay
Responded 1 week ago
Thank you kroe55, that is great feedback and I will certainly pass it onto the hotel team and in particular the front desk team. We hope to welcome you back soon. Kind Regards,
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View from my room on level 3
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hello, is this accommodation close to town? 1 i.e. how far, away both km and time 2 is there complimentary bus shuttle from ibis to town centre and /or or beach i.e. attractions . I am planning a short holiday i.e. 2- 3 days and not sure if this means if I stay at ibis whether I can easily get to town centre , beach and other attractions or whether other accommodation options may be more appropriate i.e. close to town centre. I have not been to Mackay before so your frank reply to my many questions appreciated . regards, Karen .
Karen, Good morning great to hear you are heading to Mackay for a holiday. There is a great web page of the top 101 things to do in Mackay. I am unable to attach the link however if you google 101 things to do in Mackay the full list will come up. ibis Mackay Airport is 6.4km from the city centre. Mackay is quite spread out and I would recommend hiring a car during your time here. There are all the major hire car companies at the airport. We have complimentary car parking at the hotel for guests. Alternately there is a taxi rank at the front of the hotel. If you have any other questions please don't hesitate to ask. Thank you, Scott Grant General Manager ibis Mackay Airport
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"I only saw the one room, parking beside the hotel with a box to drop the room key in as you exit is well thought out."
"A room that over looks the airport"
"Just ask for a very quiet room when you book - The hotel is quiet overall anyway"
"join accor hotels as a member, breakfast $1 online line as a mnember"
"clean room, delicious breakfast, modern facilities"
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PRICE RANGE
US$76 - US$106 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandMackay
NUMBER OF ROOMS
152
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