We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rydges Mackay Suites

Save
Room & Suite (14)
Dining (6)
Storyboard
Overview
  • Excellent30%
  • Very good28%
  • Average21%
  • Poor0%
  • Terrible21%
6 days ago
“Mostly better than good”
Jul 3, 2018
“Disappointed this visit”
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null}
Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$110.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mackay hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "14d82c6eafae4cd3b799006e8d0ed224", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":622831,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[52874929],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":9,"year":2018},"checkout":{"day":3,"month":9,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":110,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"14d82c6eafae4cd3b799006e8d0ed224","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":110,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":110,"highestMetaPriceDisplay":-1,"hotelName":"Rydges Mackay Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjE0ZDgyYzZlYWZhZTRjZDNiNzk5MDA2ZThkMGVkMjI0IiwiQUlLIjoiNjA0OTdhMmM0YzdjNGUzOWIwMGQ1MTQ0YWJhYTBiMDkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "09/02/2018", "checkOut": "09/03/2018", "lowestPrice": "US$110", "hasDates": true, "hacComplete": false, "contentIdMappings": {"52874929":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (14)
Filter reviews
13 results
Traveler rating
3
4
3
0
3
Traveler type
Time of year
LanguageEnglish
3
4
3
0
3
See what travelers are saying:
FilterEnglish
Updating list...
1 - 5 of 13 reviews
Reviewed 6 days ago

A clean and friendly hotel. Excellent reception staff - although shorthanded for the arrival of the late afternoon flight from Sydney. Good parking. The age old problem of air conditioner vents venting directly on to beds had been overcome, in part. Needs more work. Spacious...More

1  Thank Richard P
Reviewed 3 weeks ago

Have you ever stayed anywhere where you have purchased breakfast included In your room rate and it only includes the meal. You have to pay extra for a cup of tea, plain coffee or orange juice. I could not believe this. Lucklerly they came to...More

1  Thank 345smile
Reviewed 3 weeks ago via mobile

No idea what is going on at this hotel but wish I’d stayed elsewhere. Rydges are usually pretty decent so this has been a shock First night - even though hotel was sold out - was super quiet. Couldn’t hear a thing in or out....More

1  Thank intrepidtravels
Reviewed 3 July 2018 via mobile

Always stay here when we go to Mackay because it’s usually fabulous. This time however we booked a studio room and wow it was so small and pokey very disappointing and the bed was like sleeping on bricks. Previously all the rooms we had were...More

1  Thank Kiz18
Response from Lisa P, Manager at Rydges Mackay SuitesResponded 10 July 2018

Thanks for your review Kiz18, we appreciate your time to let us know about your stay. Sorry to hear you were disappointed by your stay in a Studio room. Our One Bedroom Suites are more spacious with a lounge and dining area, a kitchenette, a...More

Reviewed 25 June 2018

Recently booked 2 x units at Mackay. Mostly clean & tidy. Good units - self contained & a hotel room. great location in middle of town, walk everywhere. Room service - Beds not made very well though.(very minor complaint - but very noticeable). The lounge...More

1  Thank D7628IHpaulm
Response from Lisa P, Manager at Rydges Mackay SuitesResponded 10 July 2018

Thanks for your review, we value your time to provide feedback on your stay at the hotel. Our apologies that you were disappointed by some issues with the housekeeping service, we appreciate you letting us know. We encourage guests to advise the hotel Reception during...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Restaurant
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Laundry Service
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Restaurant
Details
Price range
US$95 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Mackay
#18 Luxury Hotel in Mackay
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$95 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Mackay
#18 Luxury Hotel in Mackay
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Room & Suite (14)
Dining (6)
Pool & Beach (4)
Business Center & Event Rooms (13)
Family and Play Areas (2)
Questions & Answers
Get quick answers from Rydges Mackay Suites staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Higher floors get some sea /water views (looking North)."
Read review
"Some rooms are a distance from the elevator so if you want to be closer be sure to ask."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing