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Lanai Riverside Apartments

Traveler (45)
Room & Suite (24)
Dining (2)

Overview

20 River St, Mackay, Queensland 4740 Australia See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
4.5 Star accommodation
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Rooms
3 Mar4 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (93)
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Traveler rating
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LanguageEnglish
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All reviews bedroom apartment huge balcony main bedroom close to shops main shopping centre bluewater lagoon within walking distance family wedding walking track two night stay free wifi full kitchen accommodation dryer queensland bbq units
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1 - 5 of 91 reviews
Reviewed 2 weeks ago via mobile

I have stayed at many places across Queensland for work and this is to be one of the best! The room was huge, full kitchen, en-suite and walk in robe. Beautiful building with a nice view over the river. If I ever come back to...More

Date of stay: February 2019
Thank Justinn91
Response from Karen N, Manager at Lanai Riverside ApartmentsResponded 1 week ago

Thank you so much for your feedback following your recent stay at Lanai Riverside Apartments, and to say we are thrilled with a perfect score is an understatement. So much goes on behind the scenes to present our property to a high quality, and it's...More

Reviewed 21 October 2018

Lanai has everything you need and is located perfectly to get to everything on foot if you want to. Large spotlessly clean modern units with a view over the river. The staff are wonderful and the wifi was great. We'll be back.More

Date of stay: October 2018
Thank NoosaJ
Response from Karen N, Manager at Lanai Riverside ApartmentsResponded 22 October 2018

Good morning and thank you so much for your kind comments. Whether for business or pleasure nothing pleases us more than to know that our guests have had a comfortable relaxing stay whilst in Mackay. We also understand the need to stay connected with family...More

Reviewed 29 August 2018 via mobile

The hotel was beautiful, but the residents were so awful which made it an unpleasant stay. I had troubles in the car park getting around and understanding how to get out and had a lady abuse me in the Carpark. It was upsetting cause I...More

Date of stay: August 2018
Thank Emma S
Response from Karen N, Manager at Lanai Riverside ApartmentsResponded 3 September 2018

Good morning Emma I am so sorry that this encounter marred your experience during your recent stay, and while we are extremely disappointed we unfortunately have no control over a situation such as this where a third party is involved. If reported at the time...More

Reviewed 27 August 2018 via mobile

Spacious apartment with king size bed, full well stocked kitchen and huge balcony Free WIFI A real home away from home Friendly and helpful reception Easy walk down town and nice stroll along the river Walkable to main shopping centreMore

Date of stay: August 2018
Thank GClife
Response from Karen N, Manager at Lanai Riverside ApartmentsResponded 28 August 2018

What a great start to the day!! Can't say how much we appreciate your feedback following your recent stay and truly delighted we managed to tick as many boxes as we have. We take great pride in our complex and I am pleased to be...More

Reviewed 11 June 2018

Trish has gone above and beyond to help a wedding parties needs by approving a late check out of 2pm. The wedding party are forever thankful as it has saved them well over $300 and will give them a more relaxing experience on the day...More

Date of stay: June 2018
Thank Janelle A
Response from Karen N, Manager at Lanai Riverside ApartmentsResponded 13 June 2018

Good morning We are particularly fortunate to have a great team at Lanai that strive to provide an exceptional level of service at all times. So pleased your parties' needs were accommodated on this occasion. Kind regards.

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About
Description
Relax, unwind and explore! Discover for yourself Mackay's best kept secret. Located alongside the Bluewater Lagoon and Canelands Shopping Centre, with picturesque views over the Pioneer River and ocean, More Lanai has a selection of large self contained one, two and three bedroom apartments to suit all budgets. Features include resort style heated swimming pool, equipped gymnasium, meeting room, room service from nearby Metro and Phoenix restaurants, and free Wi-Fi. Ask about our range of packages from romantic getaways, family escapes and adrenaline-action packed holidays, we're here to organise your unforgettable stay with us. Lanai guarantee your stay with personalised attention to detail, welcoming friendly service and ensuring your stay gives you every reason to return. You're always welcome at Lanai! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Air Conditioning
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Sauna
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
65
Price range
US$124 - US$195 (Based on Average Rates for a Standard Room)
Formerly known as
Lanai Luxury Apartments
Location
Australia > Queensland > Mackay
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
65
Price range
US$124 - US$195 (Based on Average Rates for a Standard Room)
Formerly known as
Lanai Luxury Apartments
Location
Australia > Queensland > Mackay

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Traveler (45)
Room & Suite (24)
Dining (2)
Pool & Beach (2)
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Questions & Answers
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Room Tips

"Great service"
381janellea
10 Jun 2018
Read review
"Some views over the river, 3 bedroom apartments are huge"
219joanneg
15 Oct 2017
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"We booked a 2 b/r apartment and were allocated one on the penthouse floor. This may be different to other..."
debig2014
15 Jul 2017
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"River views are great"
983waynet
10 May 2017
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