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City Administration Centre 282 King St, Newcastle, New South Wales 2300 Australia
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Free cancellation until 03/30/22
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Traveler (18)
Room & Suite (5)
Dining (2)


#18 of 26 hotels in Newcastle
Just what you needed for the perfect getaway: seriously sophisticated rooms where charm, culture and art collide. Relax, unwind and take time to connect with Newcastle's thriving centre in sustainably considered luxury accommodation and the city's first five-star hotel. Ideally located in the heart of Newcastle with the City Hall, Civic Theatre, Art Gallery and War Memorial Cultural Centre moments away. Crystalbrook Kingsley features 130 sophisticated elegantly appointed rooms. Choose from our range of Urban, Harbour or Park rooms and enjoy the architectural marvel that is Crystalbrook Kingsley. Dine at a Whole New Level: take in the city’s stunning views, indulge in locally produced fare and enjoy one of the stellar cocktails from the rooftop bar and restaurant.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Meeting rooms
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Paid public parking nearby
Coffee shop
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Rooftop bar
Express check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Interconnected rooms available
Room service
Flatscreen TV
Seating area
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
Hotel links
Special Price:Save up to 10% promo code THECROWD
25Reviews0Q+A11Room tips
Traveler rating
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Popular mentions
Matt J wrote a review 12 Jan
Lisbon, Portugal2 contributions
We stayed at Crystalbrook Kingley for one night, our first time in Newcastle, and we loved it. The staff at reception were kind, welcoming and helped us with some local tips on the best places to eat and visit for drinks. We had arrived early and didn't expect to be able to check in till later, but the room was ready and they were more than happy to let us in early. The room was comfortable, modern and exactly what we wanted. The rain shower was amazing and small touches such as a Google Chromecast were nice to have. We had breakfast at the Roundhouse restaurant and the food was plentiful, high quality and the staff very attentive. We'll be back as we are keen to try the Roundhouse restaurant for dinner on our next visit.
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Ask the reception staff for local tips!
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Warren S wrote a review Jun 2021
Adamstown, Australia9 contributions5 helpful votes
Hotel's Favorite
Had the pleasure of staying at the Crystalbrook Kingsley, Newcastle on its opening day. Accommodation was excellent, the room had all the necessary amenities, very quiet and the beds were very comfortable. Sadly, the Roundhouse Restaurant was not open for dinner but was open for breakfast. Attentive and very polite staff presenting first class food for breakfast. Fantastic views. Had lunch at the hotel’s Miss M’s Cafe in the afternoon, again attentive and polite staff serving delicious food. Romberg’s Bar was open during the evening serving interesting and mouth watering bar snacks. Staff at the bar were again attentive and polite. All up, excellent hotel with great staff. Look forward to a return visit.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
Response from Carl Taranto, General Manager at Crystalbrook Kingsley
Responded 17 Jun 2021
Dear 193warrens, Thank you for your review regarding your recent stay. We were delighted to welcome you as our first guests to the hotel and thank you for celebrating such a wonderful occasion with us. I am thrilled to read that you enjoyed your dining experience throughout the hotel and I will be sure to pass on your kind words to the team. We look forward to welcoming back to Crystalbrook Kingsley to experience our soon to open Roundhouse Restaurant. Carl Taranto General Manager, Crystalbrook Kingsley
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dwellfare wrote a review 5 Jan
Sydney, Australia4 contributions
Overall, great hotel. Well located in Newcastle. The room had a full view of the park, the king bed was comfortable and reasonable size bathroom and shower. The staff were friendly and check-in/out was seamless without paper receipts. We had breakfast on the top level with the 180 views of Newcastle but be wary of the price per head. Would stay here again.
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Date of stay: November 2021
Sleep Quality
OzRichie wrote a review Dec 2021
Sydney, Australia102 contributions99 helpful votes
Overall, a very good hotel. Staff are friendly and efficient. The hotel is well appointed and rooms are comfortable. A few things are a bit of a let down. It was unfortunate that Covid restrictions meant we couldn't enjoy almost all the key benefits, like bar or restaurant - we weren't even allowed to look. And room refresh etc was massively restricted. Understandable, however given the dramatically reduced services, the visit wasn't good value for money. We ordered in room dining once - the menu is really lacking (two or three mains, such as a pulled beef burger with nothing but bun and pulled beef for $24), and quality isn't great. Oh, and the wrong meals were delivered so we had to wait longer for the right one to be retrieved (so mains were lukewarm). Although the tablet had lots of information, the layout was confusing and circular (3 or 4 links pointed to the same pages, and some of the pages to request service didn't make much sense). Oh, and 'standard' information like checkout time was nowhere to be found. A usability analyst would be able to rectify these niggling problems quickly. Overall, this would be a great hotel at other times when the bar, restaurant and room refresh was available, as honeysuckle venues are just a few minutes away. I'd rate it 4 star.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: The main reasons for coming to this hotel aren't available until all covid restrictions have...
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Response from Carl Taranto, General Manager at Crystalbrook Kingsley
Responded 3 weeks ago
Dear OzRichie, I am pleased to read your comments and very happy that you found our team to be friendly, efficient, and made positive impressions. As you have expressed, we too are extremely disappointed with how the current Covid situation has transpired here in Newcastle, resulting in our rooftop having to operate on reduced hours. It is important to note that we are monitoring the current situation in the best interest of our guests, team, and the community, and will be doing all possible to restore full trading when we are able to do so. I was sad to read about the sequence of service break downs you experienced regarding your room service and tablet compendium. Please rest assured that this is not representative of the usual standard of service here at Crystalbrook Kingsley. Your feedback is greatly appreciated, and I have shared this with the team so that we can take learning from it. Please accept my sincerest apologies for the inconvenience this caused you during your stay. Sincerely, Carl Taranto General Manager
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eddieu2015 wrote a review Dec 2021
Belmont North5 contributions2 helpful votes
Amazing!! The Room on the 8th floor had Full views of the Harbour, comfortable king size bed, very soft pillows, bathroom, shower and toilet are very spacious and the Designing was fantastic and has a large 55"TV not like other places where you have to squint to see. Staff are very helpful and polite. we had dinner at the Roundhouse on the 9th floor and we sat directly above our room overlooking the Harbour and had a 180 deg. view of Newcastle, the food was amazing and the staff were absolutely fantastic, we are still boasting about our stay with friends and family and work colleagues!! Thank you for a memorable evening!!
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Date of stay: December 2021
Room Tip: Ask for a harbour view!!
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Response from Carl Taranto, General Manager at Crystalbrook Kingsley
Responded 4 weeks ago
Dear eddieu2015, Thank you for the wonderful feedback on your recent stay with us. I am so happy to hear that your experience was memorable. Our team take a lot of pride in the service we provide daily. It is also lovely to learn how much you enjoyed the amazing harbour views from room on level eight and that your dining experience was exceptional. It was our immense pleasure to host you and thank you for your kind words. We look forward to welcoming you back to Crystalbrook Kingsley again soon! Sincerely, Carl Taranto General Manager
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AustraliaNew South WalesGreater NewcastleNewcastle
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Frequently Asked Questions about Crystalbrook Kingsley
Which popular attractions are close to Crystalbrook Kingsley?
Nearby attractions include Newcastle Museum (0.2 km), Escape Reality - Escape Rooms Newcastle (0.4 km), and Newcastle Art Gallery (0.1 km).
What are some of the property amenities at Crystalbrook Kingsley?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Crystalbrook Kingsley?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Crystalbrook Kingsley?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crystalbrook Kingsley?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Crystalbrook Kingsley?
Conveniently located restaurants include Wil & Sons, Three Monkeys Cafe, and Meet.
Are any cleaning services offered at Crystalbrook Kingsley?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Crystalbrook Kingsley?
Many travellers enjoy visiting Nobbys Head and Breakwall (1.6 km), Shepherds Hill Fort (0.9 km), and Railway Carriage Shed (0.6 km).
Is Crystalbrook Kingsley accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.