We arrived at a pretty underwhelming building (similar to dorm rooms) to find our room had not been cleaned since the last guests departed. Dirty towels, bedding, used dishes, and rubbish over the floor. After phoning the management we were put on hold for 20 minutes, then told all they could offer was a similar room (hopefully a cleaner room!) around 20 mins outside of Newcastle. They would not cover transport costs and were not able to clean the room. I asked to speak to the Manager and was told I would receive a call in 5 minutes to discuss. I sit here the following Monday (this happened on the Friday) and I am still waiting on said phone call. One of the worst experiences I have ever had with a booking. We subsequently had to book a local hotel (The Executive Inn) which was worth every dollar more. Please have a look at that as an option before considering this horrendous option. Please avoid at all costs!!!…
Lovely and clean - very quiet. Great location - walked to the entertainment centre from there. Plenty of places nearby to eat or have a drink. Only problem is they don't have off street parking - so you need to find somewhere safe nearby.
Room was so tiny, just enough room to move around the bed. The bed is two mattresses pushed together with no padding on top to bridge the gap. Plates and cups looked like they were from Vinnie's as they didn't match.
easy to access, street entry, next to quiet bar called Blind Monk. Room was clean, and modern facilities. bathroom within say 2 years recently renovation. Keyless and card-less entry (no need to wait at reception)
Tap was broken in the shower; air con housing broken; stains/scuff marks on walls; the door is opaque glass, so the room is completely lit from 6am; people drinking and yelling in the courtyard/BBQ area until 3 am. Who does the star ratings?! If you want to sleep or be comfortable, stay elsewhere. This place is a joke.