We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Queenstown Resort & Spa

Visit hotel website
Traveler (1549)
Panoramas (10)
Dining (140)
Certificate of Excellence


Certificate of Excellence
Situated directly on the shores of Lake Wakatipu, the resort boasts famous waterfront and mountain views. Each of the spacious rooms and fully-equipped residence apartments offer a gas fireplace, separate lounge area and private balcony to satisfy any travel needs. Take the water taxi into town, rejuvenate in the opulent onsite spa facility or simply relax by the 25-metre indoor heated pool with steam and sauna rooms. While the five bars and restaurants including the signature Wakatipu Grill provide sought-after dining options in magnificent settings to complete a truly memorable stay.
Read more
Property amenities
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
Marina View
River View
Hotel links
Visit hotel website
Hotel deals
100Room tips
Traveler rating
  • 1,915
  • 794
  • 317
  • 137
  • 94
Time of year
Traveler type
  • More languages
  • Filter
  • English
Popular mentions
This hotel is well serviced great facilities, quiet location on Lake Wakatipu near airport. The breakfast and all on site restaurant and staff are fantastic. Hopefully this plumbing problem will soon be fixed as it is the sole reason this resort is not five stars.
Read more
Hotel's Favorite
For me the bed was too soft but many others would like that. Everything else was superb. We had a beautiful view of the lake from our room. Since we were jet lagged from traveling from FL, it was nice having 2 rooms so 1 person could sleep & the other watch tv as our bodies
Read more
Response from Chris E, General Manager at Hilton Queenstown Resort & Spa
Responded 2 weeks ago
Dear retired43,  Thank you for taking the time to write a wonderful review of your experience at Hilton Queenstown Resort & Spa. I am delighted to read you and your family had such a special time and have created great family memories. I am looking forward to welcoming you all back again soon.  Sincerely,  Chris Ehmann General Manager 
Read more
Had a great experience at the Queenstown Hilton. Hotel staff were friendly and attentive and I really felt valued as a gold member when staying at this property. We had a partial lake view and received complimentary drink coupons which we enjoyed in the nice attached pub.
Read more
Very helpful staff, willing to be of assistance at all times. The room was clean and tidy and well presented. The services provided by the hotel were exceptional, as well as the choice of different restaurants within hotel grounds
Read more
The hotel property was beautiful, and it conveniently has a stop for the water taxi right out front of the hotel, and Hilton guests get a discount on tickets ($5 each way), so it was easy to get in and out of Queenstown. The bar at the hotel’s main restaurant has great
Read more
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Hi, is your pool heated?
Yes it is
0 votes
Same plug as Australia and 240 volts. I did not see an adaptor
0 votes
Show all answers
Thank you for your message There is no shuttle service in QT to the hotels, however we would be happy to arrange the transport for you. you can call the hotel directly at +64 3 450 9400, or write to us directly. You can see our website for an email address as i cannot add it to this site
0 votes
Show all answers
There is no Hilton shuttle to the Hilton, you have to book private transportation at an additional cost. For example, a taxi from the airport (10 min away) is NZ$32. There is only taxi or ferry (every hour) to Queenstown town at NZ$9 for a 30 min ferry or a 20 minute drive by taxi.
0 votes
Show all answers
"Its not a hilton class property, they need to remodel all the furnitures"
"as for a Lake view room"
"Ask for water view."
"Check how much 'lake view' you're paying for. I had glimpses only in a dark, end room."
"Try to get a room with a view of the lake."
US$157 - US$503 (Based on Average Rates for a Standard Room)
hilton queenstown hotel queenstown
New ZealandSouth IslandOtago RegionQueenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing