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Grand Mercure Auckland

Traveler (251)
Room & Suite (107)
Dining (45)
Certificate of Excellence
Overview
8 Customs Street East Auckland, Auckland Central, Auckland 1001 New Zealand See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (473)
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412 results
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LanguageEnglish
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211
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30
15
6
Show reviews that mention
All reviews top floor vue restaurant great location customs street ocean view skybus stop accor member sky bus junior suite queen street airport stops harbour side rooftop bar sky tower nespresso machine shopping and restaurants walking distance
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1 - 5 of 412 reviews
Reviewed yesterday

Located in the middle of the city, close to Queen St and the water front. Also close to where the cruise ships dock. Nice rooms, great breakfast at a reasonable price with nice views of the city. Walk to many resturants and shops.

Date of stay: January 2019
Thank Ginger0529
Reviewed 2 days ago via mobile

We stayed for 3 nights. Great room with very comfy bed and pillows. Generous size. Restaurant was very good with views over the harbour. Room was quiet. Location great - walking distance everywhere. The only downside was that breakfast was a tad ordinary. Not a...More

Date of stay: January 2019
Thank L2467TBmikek
Reviewed 3 days ago

Well located hotel. Friendly staff, appointed great room for three nights and comfy beds as a family of three sharing two double beds. The hotel has facilities not experienced before. There is a guest laundry (all top hotels should provide this, so well done Grand...More

Date of stay: January 2019
Thank michael m
Reviewed 1 week ago

More

Review collected in partnership with Accorhotels.com
Date of stay: January 2019
Reviewed 1 week ago

My husband and I stayed here our first night in NZ. We had travelled from the UK and arrived in Auckland early in the morning. We chanced going go the hotel to see if we were able to check in early as we wanted to...More

Date of stay: December 2018
Thank KellyMarie007
Response from MercureA1, Guest Relations Manager at Grand Mercure AucklandResponded 1 week ago

Kia Ora KellyMarie007, Thank you for awarding us with this amazing five star review and for choosing our Home for such a special occasion, again congratulations! I am so glad to read that our team of story tellers well looked after you and were able...More

View more reviews
About
Description
Located in the heart of the Auckland's CBD and waterfront district surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to More tell a story of our uniquely diverse city. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveler to explore the intimate ethnic mosaic of Auckland. The former Mercure Auckland hotel has been rebranded Grand Mercure Auckland 1 June 2017 following a full refurbishment to all guest rooms and lobby. Guests now can also experience the addition of indulgent Executive Suites located on Premium Floors, a new cafe Custom Lane, a guest Library featuring New Zealand literature, a wellness yoga room and a new gym. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
207
Price range
US$136 - US$292 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Auckland Hotel Auckland Central
,
Accor Hotel Auckland
Location
New Zealand > North Island > Auckland > Auckland Central
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
207
Price range
US$136 - US$292 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Auckland Hotel Auckland Central
,
Accor Hotel Auckland
Location
New Zealand > North Island > Auckland > Auckland Central
Photos
Traveler (251)
Room & Suite (107)
Dining (45)
Business Center & Event Rooms (12)
Family and Play Areas (1)
Nearby
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Questions & Answers
Ask a question
retiredfortennis
6 January 2019|
AnswerShow all 4 answers
Response from cinderellainparis | Reviewed this property |
We never asked but I don’t think so
0
Votes
Google Translation
NanditaN7
25 August 2018|
AnswerShow all 2 answers
Response from AleksP1981 | Reviewed this property |
You can request early check in like any other hotel but it’s not guaranteed. To guarantee it you would either have to seenif it’s possible by paying a fee or securing the room from the night before and paying for that night... More
0
Votes
Pipo2968
12 August 2018|
Answer
Response from AleksP1981 | Reviewed this property |
In front of the hotel is the drop off point and you can do that with the assistance of the hotel concierge. There is parking although I didn’t use it. From what other reviewers have posted it’s expensive. Might be worth... More
0
Votes
Room Tips
"corner room was quiet"
michaelmH5560IA
3 days ago
Read review
"A room on a higher floor and facing the city will offer a view of sky tower"
KellyMarie007
1 week ago
Read review
"Try for a Harbour View room"
Allanh50
1 week ago
Read review
"high floor, facing the harbour"
538gregl
2 weeks ago
Read review
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