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4.5
#21 of 68 hotels in Perth
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Rydges Perth Kings Square brings Perth to you – in close proximity to Perth CBD and RAC Arena, you’re just minutes away from everything. From the warm hello to the heartfelt farewell, this is a place that refreshes at every opportunity. Whether you’re on a trip for one or you’ve got friends, family or colleagues in tow, you’ll find Rydges Perth Kings Square ticks every box. Collaborate in our meeting room/event space or retreat to the sanctuary of your own room. Never miss a workout with our gym on level one, featuring Technogym equipment, and feel free to drive in with off-site paid parking available. With the staff nearby around the clock, a helping hand, a friendly smile or a helpful pointer is simply part of the experience.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Location
621 Wellington Street, Perth, Western Australia 6000 Australia
Rydges Perth Kings Square
1,494 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Rydges Perth Kings Square offers a blend of experiences for its guests. While the rooms are noted for their comfort and modernity, some guests have voiced concerns over maintenance and cleanliness, with occasional remnants from prior occupants. The hotel's atmosphere receives mixed reviews, with modern amenities being a highlight amidst some reports of impersonal service.
Despite its prime CBD location that facilitates exploration, the hotel's amenities are limited, lacking essentials such as on-site parking. Additionally, the service has been called out for being unresponsive at times, which, coupled with hidden charges, has impacted the perceived value of staying here.
Location
Central
Atmosphere
Impersonal
Rooms
Modern
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Limited
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We had a four-night stay and were able to walk or use an excellent public transport system to get around Perth as the hotel is in a great location; it's located a short distance from both the railway station and underground, and there are several restaurants, pubs and cafes in close proximity. Our room was spotless, the king bed was very comfy and the bathroom not only looked good but was also practical - towel rails for all towels and a good ventilation system - and the room was serviced each day, with toiletries replaced. The reception staff were always welcoming and ready to answer any questions we had. Would definitely stay here again if we have the opportunity to return to Perth.
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Date of stay: June 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Special shout out to Eric (Hotel Manager) who changed our rooms after a small issue on the first night, and gave us a really lovely room with a view on the 12th floor. Left our bags with him and after returning for the day, bags were in room, chocolate on each bed, was such a sweet gesture. Always made sure that we were happy and that there were no issues with anything during our stay there. A real credit to the Hotel and to Accor, as are the other staff who we met during our time there and the assistance that was always given.
The hotel is very well located to all attractions and conveniences. Perth bus port and train station are well within 10min walking distance, shopping malls, eateries and supermarkets are within easy walking distance. Free CAT bus services are great for getting around the CBD and run frequently. Our room was outstanding and cleaned every day to the highest of standards. Breakfast was available at the hotel (no lunch or dinner due to Covid) and room service for breakfast was also available. Staff went over and beyond during our stay and can't thank them enough for making our stay most pleasurable. Will definitely return to this hotel in the future, when we again visit Perth
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip:Higher floors are great. Lovely sunny rooms facing street. Little street noise, but not excessive.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Staff were friendly and assisted with check-in being a simple process.
Room was modern, very clean & tidy, bathroom was modern & clean and room was made up daily with fresh towels provided also.
Short 2min walk to couple of pubs and restaurants in the street behind the hotel, or 10 min walk over into Northbridge where there is a bit more nightlife.
Couple of small issues -
You have to pay for WIFI which I think is a bit of joke in this day and age.
In room entertainment was decent, a few free movies and free to air but no Netflix feature on the TV which is becoming a standard in most hotels I've stayed at in Major Cities - log in with your own Netflix account and log out before you leave.
Although, with paid WIFI I don't know who's going to do that even if they did have the option.
Certainly not an issue that would deter me from staying again though, after all if you're visiting you shouldn't be watching TV all day and night.
The major issue is Car Parking.
The hotel does not have a Car Park and has an agreement with Wilson Parking at the Raine Centre which is 300m down the road, so it is a long walk to and from your car everyday plus trips up and down lifts and escalators.
Pricing was $30 per day and travelling on business for 5 days, I think that $150 for parking was very steep considering the distance I had to walk to and from my car multiple times per day.
Those are Sydney and Melbourne prices to park your car, certainly not Perth I wouldn't have thought.
I have a personal trip coming up to Perth later in the year and they would need to reduce that parking cost by half for me to consider staying there when I have to pay for the parking out of my own pocket.
Other than that, it was a very lovely stay and I would recommend it as a very clean and modern place, close to the action and a great place to stay if you don't plan on parking a car.
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Date of stay: March 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Have stayed here many times before and always had a pleasant stay, this time not so much. On arrival our wine was not waiting in our room as expected when asked at reception to have it chilled when we came back when we arrived it was sitting on the shelf lukewarm no ice-bucket or it could have been put in the fridge which I had already asked them to look at as it was not cold either. Next day left room at 11.15am to attend the races on arrival back @ 5pm room had not been made up or cleaned. Reception were quick to give us fresh towels and fresh glasses but overall a disappointing stay. Reception staff were wonderful and very helpful when needed so I give them credit but think I may try a different hotel next time especially as this was supposed to be “a luxury escape”. On a positive note this is a quiet location central to bars and restaurants with shopping mall a short stroll away. Car parking for 2 days cost $25.00 in Raine Square car park which is 500 metre walk to the hotel just remember to get a ticket from reception to get discount as ours went from $157.00 to $25.00.
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Date of stay: January 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kerry Stokes, General Manager at Rydges Perth Kings Square
Responded Jan 30, 2022
Dear averilc2022, Thank you for taking the time to share your recent stay with us. Please accept our sincere apologies that your experience this stay was not comparable to those previous. We have taken your feedback on and it has been shared with all ' heartists' to ensure that we improve on our service and guest expectations. I would like to take the opportunity to welcome you back at a discounted rate so that we can show you that we can get it right. Please feel free to reach out to me directly on kingssquare.gm@peppers.com.au
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We made a booking here on a Tuesday night recently before heading to the arena for a show, after dining last year and were pleased with the food and service.We booked for 6.30 so we would have plenty of time to drink and eat before our show. We ordered and received our drinks while we were waiting for the rest of our party to arrive. Not once were we communicated with about the wait in the kitchen, so we were happy waiting to order as a group. We ordered, still no communication about the wait that would occur. It was not until another patron pointed out they’d been waiting 45 minutes for their food- keep in mind there were only 4 other groups in the actual restaurant, that we had noticed the time. It was only upon their complaint we OVERHEARD that it was because there were a lot of room service orders. Having a busy kitchen is fine. However, the lack of communication has turned me off of this establishment. Staff would have been aware of the wait when we ordered, and it would have been courteous to ask if we would still like to dine. 55 minutes after ordering and we had to CANCEL our food order (that was mostly made up of your 3 for $30 tapas, so not a lot of food) because we would not have our show on time. Whilst we received our drinks complementary which was appreciated. Your staff need to work on their communication through the restaurant, and how they interact with customers.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PeppersKingSquare, General Manager at Rydges Perth Kings Square
Responded Apr 5, 2020
Dear Emily H, Thank you for taking the time to provide us with feedback about your experience in our restaurant. We acknowledge that the the service levels on this night fell short of our usual high standard and apologise that your experience with us in February was not a positive one. Please be assured this has since been addressed to ensure that the team have all the support and resources required on busy concert nights to ensure our guests' experiences are not negatively impacted. We hope to have the opportunity to welcome you back again soon. Sincerely, Zoe Noonan General Manager
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Hi, I stay at many hotels on a regular basis, I booked a 2 day package deal which included 2 free drinks, daily breakfast, popcorn free movies, valet parking, and a Nespresso machine in the room. This was my first visit to Peppers and it won’t be the last. Even though the electricity cut out on the second day while we were watching a movie the staff were wonderfull and professionally at all times. A special thank you to Fabio and Lek from food and beverage they are amazing it was funny cause at breakfast I was asked another coffee I said no then he joked how about a glass of champagne to which I said yes. Surprised the gentleman got me a glass very accommodating. Front office Jeff, Mat and Daniel they rock especially when I said let me know where to park my car and Daniel insisted it valet. Even though the electricity went out and I had another car to be valet parked it was done. The General Manager sat down and spoke to me about the inconvenience and organized part of the reimbursement I also got a 5 pm check out. This hotel is not only very professional but they actually take care in their job and treat guests as family. Thank you so much will recommend and be back💋
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PeppersKingSquare, General Manager at Rydges Perth Kings Square
Responded Feb 18, 2020
Dear Sharon, Thank you for taking the time to review your recent stay with us. I am pleased that the team were able to make it memorable for you and your brother. I have passed your kind words onto the team. My sincerest apologies again for the inconvenience caused by the power outage and I appreciate your understanding at patience. We look forward to welcoming both you and your brother back again soon. Sincerely, Zoe Noonan General Manager
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We upgraded to an executive room, which was very comfortable. We could not get near enough to the hotel on arrival to park and check in. There is a small very narrow lane way that runs from Wellington St to Murray St with no indication of which way the traffic flows. We parked up eventually on Murray St in a multi storey and fortunately our one suit case was easily wheeled the 100 metres or so to the hotel. The hotel info was all available on the room tv screen. I checked breakfast times and saw it was served up to 10-30 am on a weekend. Next morning we arrived at breakfast at 9-45 am. The waiter looked somewhat taken aback. There was only enough orange juice for 1 person, the tank on the tea maker was dry, there was no butter or bacon. The water tank was refilled, butter produced. The chef lifted the lid of the scrambled eggs and they looked disgusting. I asked the waiter if we could have a fried egg. He had to go find the chef. He cooked the eggs, burnt on the bottom runny white on the top. My breakfast at a cost of $30 consisted of one slice of toast 3 mushrooms, half a scoop of congealed baked beans and half of a very sad looking tomato, plus the delicious burnt egg, one cup of black tea. I heard the waiter and chef grumbling together about breakfast times and their attitude prevented me from complaining and asking for fresh food. It transpired that breakfast time had been changed to finish at 10am. The receptionist enlightened me as we checked out next day. There was still a sign on reception saying that breakfast on a weekend lasted until 10 -30am. Needless to say we breakfasted elsewhere next day. It's a soul less hotel, with about as much vibe as a grave yard. We used the fantastic bar of the new Novotel directly behind Rydges. I also found we could have stayed there at a cheaper rate! Will not be returning.
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Date of stay: March 2023
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The package including room, valet parking, breakfast and cocktail was great value. A second night upgrade without equivocation was a bonus- after TV in original room malfunctioned. This was consistent with the attention paid to all aspects of our stay by all staff- an excellent team.
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Review collected in partnership with AccorHotels.com
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PeppersKingSquare, General Manager at Rydges Perth Kings Square
Responded Mar 12, 2020
Dear gandjlowcock, Thank you for taking the time to review your recent stay with us. My sincerest apologies for the issue with the television in your first room, I am glad that the team were able to rectify quickly and that it didn't detract too much from your stay. We hope to welcome you back again soon. Sincerely, Zoe Noonan General Manager
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The hotel was in the heart of the west end of town not to far for the many eateries of Raine square if it’s movie theatre and also short distance to the shopping strips. It’s not that far from the luxury shopping strip of Elizabeth quay. The rooms themselves are modern decoration and quite large as from the outside the hotel looks rather Small. The only issue I had was my air conditioning wasn’t working but that was quickly fixed by a fan being bought into my room. The staff went above and beyond to make sure you have an enjoyable stay
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Date of stay: April 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location of the hotel is very good, within a short walk from the main Perth station and close to the shops, bars etc. Our room was one of the middle rooms and it was an accessible bathroom which was a bit odd as we hadn't requested one. We didn't have big windows either but the room was large, clean and comfortable and as we were only staying for one night it was fine. We had breakfast included and there was a bit of a wait between getting our coffee until our food arrived but the breakfast was huge and very tasty. Overall it was a comfortable nights stay in a good central location. I think if we were going again though we would ask for a city view room.
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Date of stay: November 2021
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Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Matthew,
For cars we have a guest rate of $30 per night for self-parking at an offsite facility or $45 per night for on-site valet.
For motorcycles we are happy to offer the self-parking in our on-site valet section for $30 per night.
Please contact the hotel directly if you wish to arrange.
Thank you
Jenifry,
Thank you for your question, yes we do have secure valet parking located in a warehouse next door to the hotel.
If we can help any further please give us a call at the hotel.
Melaka,
We have 3 parking options
1) Valet Parking $38 per night
2) Self-parking in a local multi-story park $30 per night
3) On street parking is free of charge between 6pm and 8am daily.
Please contact the hotel if we can assist any further with your parking requirements.
Warm Regards,
Denny Keane
General Manager
Good Morning,
Unfortunately, we do not have any balconies at our hotel so no smoking rooms are available.
Try our sister property Mantra on Hay as they have rooms with outdoor areas which allow for this.
Warm Regards,
Denny Keane
General Manager
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
