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Sheraton Melbourne Hotel

953 reviews
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Traveler (421)
Room & Suite (326)
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Overview
  • Excellent59%
  • Very good30%
  • Average7%
  • Poor3%
  • Terrible1%
Travelers talk about
“terrace bar”(43 reviews)
“spg member”(23 reviews)
“collins street”(75 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (953)Write a Review
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1 - 5 of 909 reviews
Reviewed yesterday via mobile

I’m a SPG member and have stayed in a number of SPG hotels in different cities. This hotel is well located, efficient registration and concierge staff, nice well-equipped rooms with huge beds, good gym and a heated pool. But somehow it lacks that extra luxury...More

Thank mosto
Hotel's Favorite
Reviewed 4 weeks ago via mobile

One of the best 5 Star hotels in Melbourne that I have stayed at. I booked a Superior King Room and they upgraded me to the next level upon check-in. Rooms were large, the bathroom was clean and spacious as well along with the comfortable...More

1  Thank NeilGAB
Response from SheratonMelbourneGM, General Manager at Sheraton Melbourne HotelResponded 3 weeks ago

Dear NeilGAB Greetings from Melbourne! Thank you very much for taking the time to review Sheraton Hotel Melbourne and for leaving a five star review. I am delighted to read that you enjoyed our rooms so much and that you experienced our excellent customer service...More

Reviewed 5 days ago

Its location is unbeatable. It is so convenient, next to tram stations, subway, cafes, restaurants etc. We stayed there for 6 days in a row. Room is quiet and clean. Washroom is relatively large compared to the sleeping area. Beds are cozy, but blankets are...More

1  Thank Viv Y
Reviewed 5 days ago

Can’t fault this. Away from the hussle and bustle but near to eerything. Wonderful rooms, lovely bar, attentive and polite staff. You’d miss this hotel if you didn’t know it was there. A regular haunt for me and wouldn’t look elsewhere.

Review collected in partnership with this hotel
Thank nicksmith2018
Reviewed 6 days ago

We would like to thank the staff from Sheraton Melbourne Hotel, Lt Collins St. Both my girl and I dined at the Sheraton to cerebrate our 20th Anniversary, on arrival we were welcomed and seated, the girls and guys that waited on us were "First...More

Thank DucatiSPS
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$185 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$185 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (421)
Room & Suite (326)
Dining (91)
Pool & Beach (23)
Amenities (26)
Business Center & Event Rooms (10)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
Erika M
August 13, 2017|
AnswerShow all 8 answers
Response from SheratonMelbourneGM | Property representative |
Hi Erika M, Sheraton Melbourne Hotel is located within the CBD's free tram Zone. The closest tram stop is located a 1 minute walk from the hotel entrance on Spring Street, with other nearby stops located on Collins Street... More
0
Votes
Ausduo12
May 22, 2017|
Answer
Response from SheratonMelbourneGM | Property representative |
Hi Ausduo12, Our Deluxe Rooms are located on levels 8 - 14, whereas our Grand Deluxe Rooms are from floors 11 - 14 and feature enhanced views of the city and Treasury Gardens. Our in-house reservations team would be more... More
0
Votes
antonialivestotravel
April 30, 2017|
AnswerShow all 5 answers
Response from SheratonMelbourneGM | Property representative |
Hi antonialivestotravel, Besides the hotel public areas (Ground Floor, Level 1, Level 2, Level 3) you will need a key card to access each guest floor and bedroom. We have very strict security policies in place for the... More
1
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123
Room Tips
"Try for a balcony."
Read review
"If you enjoy seafood, and a vast variety of international meals with Silver Service, try the "Sheraton..."
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"The general staff were very pleasant, and no I would not use this hotel again"
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"Very modern"
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