We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crown Promenade Melbourne

2,595 reviews
Save
Traveler (762)
Room & Suite (396)
Pool & Beach (39)
Overview
  • Excellent54%
  • Very good36%
  • Average7%
  • Poor1%
  • Terrible2%
Travelers talk about
“mesh restaurant”(37 reviews)
“corner king room”(31 reviews)
“casino complex”(53 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,595)Write a Review
Filter reviews
2,489 results
Traveler rating
1,310
896
184
47
52
Traveler type
Time of year
LanguageEnglish
More languages
1,310
896
184
47
52
Show reviews that mention
All reviewsmesh restaurantcorner king roomcasino complexyarra riversouth bankfloor to ceiling windowsvalet parkingroom serviceeasy accessmodern hotelcity viewshort walkmini barbuffet breakfaststandard roomgreat roomconference
FilterEnglish
Updating list...
1 - 5 of 2,489 reviews
Reviewed 5 days ago

Stayed here for three nights I choose it because it was in the middle I didn't realise it was part of a huge complex of three hotels and casinos, hotel was a little smaller than its sisters but was very modern with all your normal...More

Thank Stephen A
Reviewed 6 days ago

We were given a room on the top floor so we had a good view of the city. The room itself was more than adequate a very large bed, stocked fridge at fixed prices, tea and coffee facilities but NO cutlery in sight. Fortunately we...More

Thank westysquest2015
Reviewed 1 week ago

We had a wonderful 5 day stay. The room was comfortable clean with great views on the 19th floor with a corner room choice. The reception staff were polite, friendly and efficient. We paid $400 per night (Not Including Breakfast) booked through Agoda. Granted our...More

Thank Steve A
Reviewed 1 week ago via mobile

Second stay at Promenade. Essentially a good hotel. Beds a little on the older side and in need of replacing soon. Some staff were great, others not so much. Breakfast at Mesh was relaxed and enjoyable. Valet parking staff were spot on. Concierge could have...More

Thank bigkids17
Reviewed 1 week ago

Location, staff, facilities , service are all superb at this hotel , the pool is especially relaxing after a long day sightseeing . Breakfast was first class with an amazing choice of food on offer . All the staff were really helpful

Review collected in partnership with this hotel
Thank Jerrytheberry
View more reviews
PreviousNext
123456498
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Heated pool
Indoor pool
Details
Price range
US$183 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Melbourne
#6 Green Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#28 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$183 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Melbourne
#6 Green Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#28 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (762)
Room & Suite (396)
Pool & Beach (39)
Dining (35)
Amenities (20)
Family and Play Areas (1)
Questions & Answers
Ask a question
Brant and Diann... M
January 18, 2018|
AnswerShow all 12 answers
Response from Scarrface | Reviewed this property |
Yes
0
Votes
Sally B
October 18, 2017|
AnswerShow all 7 answers
Response from CrownHotelsGM | Property representative |
Hi Sally, Thank you for your question. We do offer valet laundry services including dry cleaning and pressing. You will find a pice list located in your closet. Warm regards, Crown Hotels
1
Vote
Mayo1977
October 5, 2017|
AnswerShow all 6 answers
Response from CrownHotelsGM | Property representative |
Hi Mayo1977, Greetings from Crown Promenade Melbourne. Valet parking is $39 per day. Alternatively, the Crown multi-level carpark is located a few minutes away and costs $16 per day (excluding peak periods and public... More
0
Votes
PreviousNext
12345612
Room Tips
"Any of the rooms would be good i think"
Read review
"Go high to get the best views..."
Read review
"Ask for a High Floor"
Read review
"Our room was 1776 and we looked out towards the port"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing