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24/12/2017 25/12/2017
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    Discovery Melbourne

    167 - 175 Franklin St, Melbourne, Victoria 3000, Australia
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    24/12/2017 25/12/2017
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    US$33
    Traveler (26)
    Room & Suite (17)
    Dining (4)
    Overview
    • Excellent11%
    • Very good31%
    • Average22%
    • Poor18%
    • Terrible18%
    Travelers talk about
    Wifi
    Breakfast included
    Non-Smoking Rooms
    Kitchenette
    Multilingual Staff
    Laundry Service
    Self-Serve Laundry
    Free Parking
    Air Conditioning
    2.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (492)
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    1 - 5 of 446 reviews

    Reviewed 2 days ago via mobile

    The booking experience was just really bad. Have been living in the same room for 4 weeks and made a extension for a another week one week before my current booking ended and was promised that I would get to keep my bed. Then when...More

    Thank Anmol M
    Reviewed 3 weeks ago via mobile

    I’ve stayed in a lot of hostels but this one was definitely not up to standards considering how much we paid. The girls on reception were rude and I definitely didn’t feel like I could ask questions or ask for help about the city about...More

    1  Thank Jodie C
    Response from Jessica S, Front Office Manager at Discovery MelbourneResponded 2 weeks ago

    I'm sorry to hear about your negative experience and sincerely apologise. Discovery Melbourne has recently been taken under by new management and within this transition we implemented a new reservation system that our staff are still finding their feet around. We appreciate your feedback and...More

    Reviewed 3 weeks ago via mobile

    I’ve backpacked all over the world and this is one of the worst hostels ever! Its a massive multi-story factory like hostel, filthy dirty from top to toe with rude and incompetent staff. Tiny rooms, rickety metal bunks, lumpy mattresses, peeling paint, RANK carpet. Stayed...More

    2  Thank Sheri G
    Response from Jessica S, Front Office Manager at Discovery MelbourneResponded 2 weeks ago

    I'm sorry to hear about your negative experience and sincerely apologise. Discovery Melbourne has recently been taken under by new management and within this transition we implemented a new reservation system that our staff are still finding their feet around. In regards to the keys,...More

    Reviewed 4 weeks ago via mobile

    All the rooms are dirty and smell bad: bedroom, bathroom and kitchen. The bathroom has also a smell of urine and is not often cleaned up. It's a mess in the kitchen, there are not enough ustensils and it's difficult to cook and eat properly...More

    1  Thank Marin D
    Response from Jessica S, Front Office Manager at Discovery MelbourneResponded 2 weeks ago

    I'm sorry to hear about your negative experience and sincerely apologise. I will address these issues with our House Keeping department. Thank you

    Reviewed 4 weeks ago via mobile

    Staff have no idea about the hostel or it’s rooms and definitely cannot use their own computer systems. People walk into your private room because reception didn’t bother to tell you they’d moved you and had given the key to someone else. One person at...More

    1  Thank Scott_jordan
    Response from Jessica S, Front Office Manager at Discovery MelbourneResponded 2 weeks ago

    I'm sorry to hear about your negative experience and sincerely apologise. Discovery Melbourne has recently been taken under by new management and within this transition we implemented a new reservation system that our staff are still finding their feet around. Thank you,

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Breakfast included
    • Hotel Amenities
    • Self-Serve Laundry
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    Details
    • Price range
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    • Hotel class
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    • Non-Smoking Rooms
    • Number of rooms
    • 117
    • Reservation Options
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    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    Add Photo Photos
    Traveler (26)
    Room & Suite (17)
    Dining (4)
    Hotel & Grounds (60)
    Family and Play Areas (6)
    Business Center & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    elzibabi
    November 17, 2017|
    Answer
    Response from Scott_jordan | Reviewed this property |
    6.30-9.30
    0
    Votes
    G900
    November 16, 2016|
    Answer
    Response from CJR1993 | Reviewed this property |
    Towels yes, toiletries no
    0
    Votes
    G900
    November 5, 2016|
    AnswerShow all 4 answers
    Response from Tufel B | Reviewed this property |
    Yes the do have hot shower. They r in the middle in the city. Close to everywhere very convinience
    0
    Votes
    Room Tips
    "Do not use this place ever"
    Read review
    "Zip up your bags at night!"
    Read review
    "There are lockers downstairs front lobby, left down the stairs. Do go to the roof at some point. Magnet locks..."
    Read review
    "Better ventilation"
    Read review
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